The original owners of this hardware shop were a credit to the shop they owned, Since it has changed hands it has gone absolutely down hill, I took a inverter kerosene heater that i bought from Grundys 4 years ago, haveing it serviced every 12 months if it needed a part they would phone me up to ask if they should proceed, I took it in for its yearly service which usually costs £35.00, Imagine my surprise and digust when I went to collect it and the new owner told me it was £66.00, he said it needed a part which he fitted without autherision from me, also the service charge had gone up 9 per cent to £45.00, upon getting it home I noticed they had changed the 3 pin plug adaptor from a perfect black one to a badly damaged white one, when I challanged them about the plug i was told they had to use mine for another heater, when I went today to collect a new plug adaptor I was informed that the plug it went in with was damaged. two diferant stories, I will certainly will not be using this shop again. read more