Our family has an infant and a toddler at Growing Hearts & Minds. We have been here over a year now and are very happy. Our children are very happy, and we see that. My wife and I have witnessed, for several hours one day, how classrooms operate simply because we care who takes care of our children and other children. Our children received the same amount of care and service as the other children while we were present. We had no complaints. This is not the cheapest facility, but it's certainly not the most expensive.
Let us discuss what you really want to see. Have we had to address some things here and there? Sure. What do you ask and how often? One child was getting frequent diaper rashes at home and at daycare. We spoke with the manager and the teachers and requested cream be applied and she be changed more regularly than typical. We asked that when she starts to get red the same occur. This service requested was met with action, we did not have to ask twice. The same thing was true with our son. As one's child progresses to different classes you have different teachers. A friendly ask or reminder goes a long way. Our daughter also was not napping very well and was completely drained when she got home for a few weeks off and on. We spoke with the teachers about our concern, and they collaborated with us on what they noticed and moved her cot during nap time. Problem solved. What is my point? This place is filled with good caring people who want your child to succeed and thrive. We have and continue to see BOTH children thriving. As for staff changes, there have been some, but I would like to see an example where that is not the case. It certainly is not astronomical. Like you, our children would not be here if they weren't being well taken care of. We have yet to bring one issue all the way up to the owner due to lack of action with 2 kids in 2 different classes.
Why five stars:
1. Our children are thriving and are happy here. My daughter gets excited to go and play with her friends.
2. Our children are being cared for with no reason to show otherwise.
3. Our simple asks of the staff are being met with action and not talking points.
4. Breakfast, Lunch, and snacks are served daily. This is a massive convenience. (Some do not do this, and yes, some do not even offer a fridge for the food you bring like our previous facility)
5. The hours of operation are very helpful in accommodating our work schedules, both for drop off and pickup.
In closing, SORRY FOR THE BOOK, but if I am going to write a review, I want to give a useful one to other families looking for details they would be curious about for their children. Would we recommend Growing Hearts & Minds? YES, no hesitation! read more