We started our oldest son (at 12w old) at Church Ranch KinderCare in the spring of 2018 and were so happy there. The majority of the staff were excellent (both with us as parents and with our little one) and communication was great. The culture inside the center felt welcoming and open, and we were very satisfied with our experiences.
In the late spring of 2021, there were some changes that occurred that had a huge impact on the center and resulted in a massive upheaval of staff and overall trust. We were expecting our second child in the late summer and got to the point where it did not feel safe to stay (another review on this page highlights one of the incidents that occurred during this time, but there were others that prompted phone calls to regional directors and a lot of complaints). We were very lucky to find a placement for both of our kids at a KinderCare center nearby. This center was very welcoming to us and had an amazing staff, and we were so grateful to have another place to go. However, Church Ranch is our neighborhood daycare and we were always hoping to come back once certain personnel changes were made.
We were able to return to Church Ranch in August of 2022 after some significant reorganization had occurred. The new center director is very dedicated and striving to bring the center back to what it was a couple of years ago. There are a few teachers that are still there from our previous time of attendance and they all have told me that the culture in the center is so much better and how everything is improving with a center director that cares. We have been really happy to be back at the center too, not only from a logistics standpoint for our life but also to be with staff that truly care about these children and want to help them learn and grow.
Yes, this center has had a pretty terrible year and things happened that were stressful and horrible, things that never should have occurred! The relevant players in those incidents are all gone now. We are a family that left and came back, and I wanted to share that this is a great place to work again and our kids are doing well and so happy. The center director and the teaching staff are truly wonderful and we are glad to be part of the Church Ranch family again.
Note: the review is showing my post from California but I am in Colorado! read more