I recently went into the museum with my father who was a first responder with the NYPD. I found stories interesting, but couldn't get past the fact that the photographer seemed to take 9/11 and make it about himself, which was a little offensive to me... He handed out an article about him, showed a video interview with him starring in it and 9/11 clips with text talking about his photography and accomplishments instead of about the tragic events. I also found it very strange he put giant signature s on everything in the gift shop. I found the sacredness of the room ruined by all his personal touches about himself. Also I wasn't sure if everything was factually accurate. He claimed he had the biggest piece of glass however the museum at ground zero claims the same thing. He also claims to be the only person permitted to take photos, but my dad was on the NYPD and he knew the photographer taking pictures for the NYPD. His really good friend published a book about his photos on the aftermath, my parents have had that book since the mid 2000s. I usually don't write reviews like this but I found this experience offensive to say the least. It's a shame he made a huge tragedy about himself rather then the true hero's, like my father or his many friends that risked their lives or lost their lives that day. Other then the experience, I found his management to be horrifying. I over heard him yelling at an employee, he was extremely disrespectful and rude. I am disappointed in myself for contributing money to a place that treats employees like that. I will not be returning and definitely recommend looking elsewhere when choosing a museum. read more

#1 This is NOT a museum operated by an organization displaying exhibits by a variety of artists and supported by public funds. It is a private gallery operated by a private individual showing his private photographs and charging admission. (http://dictionary.reference.com/browse/museum?s=t) #2 This place is nowhere near the real ground zero. #3 This place charges $27 to visit. The REAL ground zero is free. (www.911memorial.org) #4 This place deliberately tries to confuse people into visiting it instead of the real ground zero... thus they use the name "Ground Zero" which everyone in the world believes to be where the towers were..... , thus they dress their usherettes in fake uniforms to look like police.... thus they pay google to put them #1 on searches for "ground zero". #5 The New York Post rates this destination very low ( http://www.nypost.com/p/news/item_4ctjN9CiLHR9DBrzhUFv2H ) #6 The owner or his representative sends harassing and vaguely threatening letters and phone calls to people who write sincere honest reviews stating their opinion. read more

When my husband and I came to NY one of the first places we wanted to visit was Ground Zero which we did and which has an amazing museum. We came across The Ground Zero Museum Workshop on another site and after reading positive reviews we traveled up to 14th street. What we got was a loft with photographs taken by a photographer who charges 27 dollars to enter. It felt every bit like a tourist trap. When I researched the gentleman responsible for taking the photos which are fine I found that he was sued for claiming to be the official FDNY 911 photographer and that he is in fact an actor of some sort. To capitalize on the greatest tragedy in recent memory is just unreal and sad. I would recommend staying downtown at the real ground zero and not make the same mistake we made. read more

First of all there are several ground zero museums. This one is not at ground zero but on West 14th Street and situated in a very poorly maintained area. Once inside the apartment. Yes it is an apartment where it seems the person who runs this "museum" lives and what do you get for the $25 dollar admission price? Walls of photos and headsets where the photographer narrates antidotes about what happened that day. Some of the people on the tour seemed to be impressed especially since the gentleman who took the photos is there and speaks to you after the tour which is about 2 hours long. A subdued young lady asked me if I wanted to touch a piece of the destroyed building. The whole experience made me uneasy. This place has scam written all over it. read more

Personal, intimate and interactive experience. This was my third attendance in 10 years and never fails to make me see and more importantly, feel what happened that day and the recovery period after that. Every time I find something different which sticks in my mind. First time, it was the Fire chief with the Harry Potter book. 3 years ago it was the Texas sisters singing Christmas Carols. This time it was the Deutsch Bank, better known as the Black Widow. This occasion was particularly special as I met Gary himself. What an honour. If you do anything in New York, please do this before you go to GZ itself. It sets you up to visualise the site when you get there and really connect with what happened that dreadful day. read more

I was brown away by this museum! Although small, this single room has a major impact on the stories behind the tragic event of 9/11 as well as the following 9 month dig. Gary's display of photos, artifacts, and stories is unlike anything that you will ever come across. The personal level of information and the thoughts that he had behind taking each photo will take your breath away. Being able to talk to one of the hero's that was there on that day was amazing. If you are in, or planning a trip to New York City, add this to your itinerary. You will not want to pass up on the opportunity to see such unique artifacts, hear surreal stories, and meet such a selfless man. read more

Not so much a museum and just photographs taken by a photographer who was granted access by the FDNY. The real museum is at the actual ground zero location. This one is on 14th street way uptown. We came here after reading positive reviews on another site and were greatly disappointed. You get charged 25 dollars to look at photos in the photographers apartment. Everyone was nice enough but when it was over we still felt let down. I'd suggest going to the location at one world trade center and skipping this off the beaten path photo exhibit. read more

Terrible experience! Not so much a museum as a loft with pictures. The photographer is there for the attention he clearly lives for. Me and my wife got the creeps from this creep. When we left we researched to find out he was sued by the FDNY for claiming to be the official photographer of 911. Yet at the 15th anniversy we hever heard hs name mentioned. Becaus ehes not. See what a deplorable human being he is in the article below. http://gothamist.com/2013/04/28/everybodys_a_critic_inmates_and_law.php read more

It's been a couple years since I did this tour, but afterward, I was dismayed to find out that the things he claims, such as being the 'Official Photographer at Ground Zero for the Uniformed Firefighters Association', is simply not true. See for yourself: Google this: gary suson ny post or ny post cam scam. I enjoyed his photographs, but I made contributions believing that these monies would go toward the UFA's Widows and Childrens fund, and other charities, and that's just not the case. read more

Ground Zero Museum Workshop - a Must see / do list for every person to visit the Greatest City on the Planet- It was the Highlight of my trip to NY - The Photographs and the stories are so moving, sad & emotional Take the time to find this place and experience it for yourself - I had the Pleasure of meeting Gary Marlon Suson (The Photographer for 9/11) He was the narrator for the audio tour but did so much more. Please Take the time to find this place and experience it for yourself - read more

Gary Marlon Suson, the photographer and founder of the Ground Zero Museum Workshop has created an amazing tribute to the recovery effort after 9/11. His photographs are touching, emotional, respectful and totally document the recovery efforts of the firefighters, ironworkers, police, chaplains, volunteers and all who were there in the days and months following visit the attacks. If you are in NYC, I would recommend this museum be on you bucket list. Chrissy Redash read more

Absolutely amazing. Gary Suson has done an amazing job of capturing and sharing the stories and emotions of the workers at ground zero. He does an amazing job of narrating as you walk through the artifacts. The 9/11 Memorial is a great way to see the big picture, but the Ground Zero Museum and Workshop shares the details of the first responders and volunteers alike, telling the stories like you haven't seen before. Must see in New York. read more

The Place is a fake as it comes and the owner is prifting from this terrible event. Most of the clients are ouot of country and way out of state, so many do not know is this character. BUT he is a joke.. not a firefighter of any rank.. he is a total civil with NO ties to the FDNY. be warned he is profiting on this country;s woerst moment. we call people like him a Skell! AVOID! read more

This is the ppl's statement of grief and rebuilt. This is the place to remember and get the strength to move on... The place was packed when I visited but it was Sep 10 (2012) so maybe that was the reason. Even though we were like 150 ppl squeezed in there I could definitely explore the art, but would still recommend to visit on like november or so when its prob less packed. read more

First off this is not a museum. it is an apartment with photos. The expensive entrance fee gets you headsets where the egomaniac who took the shots and is exploiting a national tragedy narrates in a lower class accent of a dock worjer. Hes also on hand to talk about himself. What a treat. Secondly its nowhere near ground zero. Can you say Tourist Trap? Def avoid. read more

Wow!!!! Honestly one of the most impressive museum I've ever visit. Reminds me of The Anne Frank House in Amsterdam because it's small but so impressive. Got the honor to meet the founder of the museum mister Gary Suson and he's a true inspiration! If you ever go to New York please visit this museum. You won't regret. Mario Pakasi The Netherlands read more

This was amazing! The hair on my arms still stands when I talk about it! Even our children (10 &11) thought it was great b/c it was done in such an easy and individualized way. It was not gruesome at all. It was sad, but in a loving way. It's purpose is to help heal. It is spectacular, informative, and moving! A must see while in NYC!!!! read more

This is not a museum first of all. Its an aprtment with pictures taken by an opportunist. Google Gary Marlon Suson and find out about this horrible, horrible person who capitalizes on our nations most devastating event. He was present and takes any chance to talk about how wonderful he is. Theres a special place in hell for such trash. read more

This was a great experience, informative and took me back to vivid events that happened on 9/11. Great customer service and the founder was candid with his explanations, taking us pictures and letting us hold some of the materials from ground zero. Awesome time! Something you need to do when visiting NY! read more