The best record place for records used and new in south western Ontario…read more Locally owned and operated Mike is a wealth of knowledge and if he can't get it probably isn't available

I have been shopping here for over 20 years and 3 locations . Mike is always friendly and has…read moregreat records . Best prices in south western Ontario. Don't forget to visit the shipping container and ask about the pinball machines

I visited during a trip to London as this was my favourite store in the late 90s when I lived in…read moreLondon. The employee was very rude and not helpful; insulting even. I wouldn't recommend this place to my enemies.

Went for a quick walk around downtown London and stumbled upon this absolute GEM. The smell is…read moreamazing - pages upon pages. It's a dreamy little bookstore that will transport any bibliophile to a magical state of mind. The warm and friendly customer service is a huge plus too.

I have been buying from Encore Records for the better part of a year now. They have very…read morecompetitive prices and a pretty good selection. I usually have my orders shipped to me and the shipping charges are reasonable. Hopefully as the weather gets warmer I will be able to do the drive to Kitchener more often from Toronto to visit the store.

I've been dealing with Encore literally for decades. My favourite spot for LP or CD shopping. Mark…read moreis great, prices are more than fair compared to elsewhere, everyone is friendly & knowledgeable and his staff has been there for a long time. Want to know what a business is like, check staff turnover. Their website is great, and since I can't get around like I used to, I end up having items shipped directly to me. Always respond to my email questions, and will order for you if they can get it. Top notch service.

My all time favourite store . If in Waterloo visit ask for Charles he will get you what you need…read more:). Prices good selection good if they don't have they will look for it

Amazing vinyl selection, the staff will go to every length to find recordings and scores that are…read moreoutside of their normal inventory, and the service is incredible. The staff are friendly, thoughtful, extremely knowledgeable, and as dedicated to their customers as you could possibly find. They are going above and beyond during CoVid, and it's really worth visiting the shop in person when it once again becomes possible to do so. A special place.

There are two older guys who work there. These two are some of the most unprofessional people that…read moreI've ever dealt with! They actually bully their customers! The fact that headquarters won't do anything about their bullying clearly shows that this company lacks ethics and morals!

Nice little find in Woodstock for searching vinyl records. Prices are reasonable and friendly…read morestaff. Have gone there several times and always happy with my purchases.

I went there too see about getting a 3DS XL hinge fixed he started bending the hinge possibly…read morebreaking it more he then said it would be cheaper to buy a new one he thought it was a regular DS witch made me really mad. But this place is good for buying used games or new games for cheaper prices they have Xbox ones and PS4s for cheaper prices they have a good record collections and a ton of CDs you can sell or trade your games for decent prices and the rest of the staff was very nice and even pointed out some of the cosmetic damage to a used item I purchased

Have dealt with Wayne at Diamond dogs, great guy, lots of used and new vinyl. He had lots of…read moreinformation and he is an asset to a very niche crowd in a very small market.

Wish ZERO was a ratings option. Traded 5 turntables to Wayne 4 months or more ago for $100.00…read morein-store credit. We agreed on 6 titles and he left my home with the turntables and left me with a handshake agreement. After Jerking me around a time or two saying they were on order he finally responded today and told me I'm not getting anything. Definitely not a man of his word.

Chris is so rude and disgusting! He is very unprofessional towards customers! He disrespects…read morecustomers when they ask for help to find a product and when they bring a damaged purchase to his attention. He has absolutely no business dealing with people! The fact that he is still employed by sunrise records shows that they lack ethics and morals!

Fantastic store to purchase high quality new and used vinyl records. Robert, the owner is very…read moreknowledgeable and a real gentleman.

This is my favourite record store in London Ontario. If you're looking for clean, clearly marked,…read morewell-priced records across several genres, this is the place. Decent-size inventory of strictly used vinyl, CDs and memorabilia with good turnover. Robert, the proprietor, is a fantastic guy and very knowledgable about music and his stock. Please engage this man in conversation, you will not regret it. Robert takes pride in his stock being clean, he does so by hand and any issues will be clearly noted on the carefully written label on each outer sleeve. I will only rarely check condition and any issues with a prior purchase have been dealt with promptly and courteously. The general and jazz new arrivals seem to have good turnover on monthly visits, after visiting seriously for the past ten years I have had nothing but great experiences. I have come across more clean, reasonably priced original pressings here than any other record store. If you have any questions don't be afraid to ask, you might even find a few records will score you a nice discount. Highly recommended.