Love this place! Waxing here is great! Calm. Relaxing. No judgement zone!…read more Also, got wax passes - so worth it!!!

I got an email to book a promotional free wax which I was so excited about, I figured out you can…read morenot book this online as it is with certain waxers at certain times. I called the store, and have been sitting on hold for almost 30 minutes. I understand the front desk reps have other duties aside from just answering the phone, but 30 minutes is actually ridiculous. I have always enjoyed my experiences getting waxed here but I'm very frustrated I have to sit on hold for this long to make an appointment that they emailed me about!

Jaynee Studer For…read morethe past seventy - four years, I have been getting my hair cut about every five to six weeks. In that number of years, I have been to many barbers and stylists. The reason I am writing this review is to say that Jaynee Studer at Sakada is the best stylist I have ever had. I have been going to her for over two and one - half years and she is superb in every respect. She is an exceptional stylist and has found a way to cut my hair (with all of its cowlicks) so that it always looks very nice when she is finished. For over ten years, I went to a stylist at another salon and, after ten years, she could never even remember on which side I parted my hair! Jaynee is exceptional in her techniques and I would recommend her highly to anyone who is looking for a stylist. Besides being excellent at her profession, Jaynee is also very friendly and personable and a good person with whom to have a conversation. I always look forward to my appointments with her.

I went to Sakada at the beginning of the new year, had a nice Balayage, and cut with one of the…read morestylists there. I returned to get a nice new look for date night; unfortunately, I had horrible service this time around. I did bring in a reference photo for inspiration. I was open to talking about colors if there was a need to. I was a golden blonde on the parts that were balayage from last time. After some discussion, Melia asked if I looked like the reference photo and if I would be happy. I said yes. The service started fine, but she didn't get a lift from my hair. She said she feared damage, but I don't know why she didn't do a strand test if that was the case. Either way, she went through it again, and this time, it lifted very yellow. I was pretty concerned when she was drying it and not noticing that it needed some correction. She kept saying there were light issues, but being next to a big window, I didn't feel that was the case. I asked her if we could put some toner or something to help it. She did this, but it left blue spots in my hair, and I felt my blonde pieces were inconsistent in tone and application. She styled me before I really had a chance to look it over and as we were over time she had me pay her. She gave me her card and kind of awkwardly said if I needed anything to contact her. When I got home, I looked at my hair closer, but it didn't look good. I went to straighten it to get a better look at the issues; it was apparent that this was a bad outcome. I'm extremely disappointed in the lack of honesty. I understand mistakes happen, but professionals note when things don't turn out well and schedule customers for a fix before leaving. I sent my photo to get an opinion and was advised this would need some big color correction. I do believe in giving people another shot if I think they can do it. However, I already made many comments of concern about the color to which I felt wasn't validated when it should have been. I also didn't feel we had enough trust if she let me walk out looking this way. My hair already went through a lot and I don't have the confidence that she has a solution to get me where I want. I did ask for a refund as I would need to pay for a corrective service. It's one thing if this was about a matter of taste, but this was technically a bad job. In a text, she said she didn't do refunds and would do a corrective treatment followed by recommendations of foils. I don't want foils; I want blended pieces. Right now, I have harsh lines in my hair that shouldn't be there. There was back and forth about whether she thought this was a good outcome and about consistency/patterns. I have had multiple balayages over the years, and I know what is expected, so it was pointless to argue further. At this point, I think the pictures speak for themselves. It sucks when things go wrong, but I would have hoped that it would have been acknowledged at the time of the appointment or at least in the end. I did get my tip back after I sent pictures to push my point further, but this experience was beyond disappointing. Lessons I learned: 1) These people are independent contractors, which means their work is not guaranteed. Make sure you discuss bad results and alternative solutions if they are not nailing the look they promised. A good stylist stands behind their work and cares about your happiness. If you have any doubt, go somewhere else. 2) Be your own advocate. If you are too shy to say something, go somewhere else that has a manager in charge. 3) Always tell them to do a test strand if they have any concerns about lifting or hair integrity. It's better to do a test than doing a service again and running out of time. 4) If you are in doubt, ask another stylist in the salon to come over and give feedback. That way, you will know if your concerns are valid.

Clean and beautiful salon. The staff are very friendly and always do a great job with my pedicures…read more Highly recommend.

First time customer and I got a gel pedicure. Technicians are super nice and welcoming. Place is…read morevery clean. Service was great and affordable! I will be coming back!

Carol is absolutely fantastic. You will feel like you have known her for many years! She is…read moreincredibly accommodating and hand plucks my eyebrows due to my skin sensitivity. She has an eye for the details and creates a comfortable, inviting, and safe environment to receive whatever self care services that you may need!

Belle Toi has exceptional, personalized services with the most professional service and attention…read moreto detail. Skin treatments, waxing, tinting and more! And such a beautiful environment as well!

Asked for a receipt so I could see itemized charges. Was told, I can't print it out but it's in…read moreyour email receipt." The emailed receipt was for total with tap here for details-still no itemized detail. Then no response to my email request for same. To make matters worse, stylist walked out 1 week before my scheduled appt.

This was my first time at this salon. Bailee did a great job with my haircut, exactly what I asked…read morefor. Something I don't usually enjoy - the blow-out after the cut - was very comfortable, dare I say relaxing. No pain from the heat at all, no neck strain. The end result was silky healthy hair! Great atmosphere as well, clean and welcoming.

AVOID THIS SALON. SCAM - UNREASONABLE HIGH PRICES with a poor end result/service. BLIND SIDED BY…read moreprice of $348 with no results/change in hair. I used to see Leah at Lavish, she is the owner. Leah is very skilled, probably the most talented colorist I have encountered in my 15 years of getting my hair done. I was devastated when Leah moved me off her books. She did this to focus on her hair extension business, and referred me to Emily Radford. I am currently brunette, with the request to make my way to blonde, I asked for highlights and provided a few inspirational pictures. What I received was very minimal, I could not see a change in my hair aside from 2 chunky highlights at the front of my hair. I understand it takes time to break up brown hair, but i received was unexpected. I was charged $348. Emily is young, new in her career, which I was happy to give her a chance. Moreover, Leah, the owner of the salon has never charged me over $220, and would exceed my expectations. I am extremely sad with the results from this time around, or lack of results rather. I asked for the situation to be made, right, and resolved but Emily said since too much time passed she will not fix or refund. Yes, it has been more than 7 days, but my hair is the same as it was when I walked out of the salon on 10/19, its still brunette, with no highlights except in the front. It took me until today, 12/3 to find the courage to say something about the situation. Lavish salon will charge with you steep unreasonable, unjustifiable prices, without any explanation or preparation of price point. I was blind sided by the price of $348. I cannot afford this price point for my hair, and I am still in need of getting my hair corrected, and will need to pay another salon to make this right. I feel taken advantage of. Save yourself the $ and time, don't go to this salon. Service was on 10/19/23 - after photos from a month later 11/19/23 & today 12/3/23.

William Kern does my hair and it always turns out great! He takes his time to cut my hair to get…read moreit to effortlessly fall so that I don't have to spend too much time styling in the morning. He has a lot of experience working here and even in New York City, and is great at customizing the look you want for both cut and color! I've gotten so many compliments on my highlights, and I love how nicely they frame my face. Highly recommend to all friends to book him up before he gets too busy!

Everything went well . I love Chrystal. I always love the haircuts she gives me!! She is very nice!!read more

She was very rough and kept slapping my face when she waxed my eyebrows. I asked her to do an ash…read morecolor in my hair. Tell me transition to gray. She said she couldn't do. It didn't even try. I still don't know why she said she couldn't do it.