This is a great service! Very reliable and trustworthy. My dog Loves her walks now. I really…read moreappreciate the one-on-one attention for my dog. I get a full report about what happened during the visit. I know she has lots of fun and I don't have to worry about her being alone all day when I am at work. I love, Love the Leash!

Super knowledgeable staff have been super helpful with both my cat and dog. Great selection, good…read moreprices, and, again, the knowledge of staff members is indispensable

What a wonderful pet store! The owners were so kind to my pup and it is obvious they are very…read moreknowledgeable so I was able to ask them many questions I had about some changes I've noticed in my dog. I was very happy with their recommendations and I found exactly what I was looking for and some other treats at great prices. I will definitely be back and would highly recommend Growlies!

This was my first visit to Funk N Fur, and was I ever impressed! The new owner has renovated all…read morethe way down to the concrete under the floors. It's well-organized and clean, with walk-in tubs where you can even wash your own pooch, if you would like. Brianne took care of our little fluffball, giving us exactly what we wanted as a cut, right down to the tightly trimmed feet. I'd like to avoid muddy spring paw prints. :) She also found some speargrass that we had missed, and took care of that, too. Whew! It looked painful. Our big dog is usually skittish, but she walked up into the tub calmly and I think she enjoyed the much faster wash in the custom bath. A quick blow-dry later and we were ready to go. It's a very nice shop with skilled groomers. I would feel comfortable leaving my dog there anytime, which is not a feeling I've had at every groomers I've been to. Five starts, and we'll definitely be back!

Wow, I'm surprised how awful the service has been. The first appt was ok: they had to reschedule…read moreas they confused my address with another area. Fine. Then they were late for the actual appt. Then they left brushes on the street (accidentally fell out of the van) so I cleaned them and emailed and called them to arrange to return them. Never heard back. The grooming itself was very good and I thought they were very pleasant, so although unorganized, I thought I'd try them again, perhaps it was just an off day. I kept their brushes all this time to give back to them. The second appt didn't happen: again, they had to reschedule which they shared via text (as they won't respond to a phone call) - so I re-booked on line and received a confirmation email. Then they texted in the am of the rescheduled appt to share they would be arriving later. Which I was okay with. Then 10 minutes after they said they'd be here, they sent a text that was partially legible sharing it was Friday afternoon, they had misplaced the address and to confirm my address again and they would reschedule the appointment. Then it gets worse! When I responded I was not pleased with the methods of communication and lack of notice, Corrine told me she texted me three hours earlier and I hadn't replied so she wasn't sure I still wanted the appt. I shared, one it's not a good way to communicate a major change via text and I didn't receive it to begin with. It's better to call a person and speak live when making a major change to an appt a few hours prior or at least an email asking for a confirmation in response. She then confirmed oh, oops, she sent the text 3 hours earlier however to another client, not to me. And it was Friday afternoon so we could reschedule. I shared I was disappointed and felt this was very unprofessional. She then went on to text me saying that she works so hard, and I was attacking her integrity. Seriously??? She never apologized for this poor communication and then she tried to turn the tables onto me, after I arranged my entire work day to be here waiting for them? And to return their brushes? Seriously? I'm a very positive person, and do not like confrontation and like to provide positive reviews on people, however they certainly offended me and wasted my time, she never even apologized! Unbelievable.

I took my Yorkie there and asked for his hair to be cut short before he was having surgery. She cut…read moreit so short even his eye lashes were gone. I didn't recognize him. No Yorkie should be cut this short. He looked like a chihuahua. He was in so much pain from the razor burn that he couldn't sit or lay on his belly for hours. I put cold clothes on his tummy to try to help with the burn. He shook for 24 hours. I wasn't going to complain because I took me previous dog there and I always had good experiences but who ever is grooming there these days does not know what they're doing.

Great groomer and wonderful daycare. my dog Cooper loves going there. the staff is really lovely.read more

Clean, well managed and nice size runs inside and out. Amy has sure turned this location around.read more

This was Lucy. She was our almost 2 year old family dog. On January 13th, 2019 while I was in…read morehospital welcoming my child into the world she died due to lack of care and attention while being boarded at Colombo's Kennel & Cattery (Duncan, Vancouver Island). Lucy suffered incredibly due to what happened at the kennel. She suffered, and I never got to say goodbye, I love you or tell her I was sorry. We have a hole in our hearts and our home over this loss. I trusted a well known local business to care for my dog and they horribly failed me, my family and my sweet dog. Nothing I can do can change what happened but my hope is this post and information may help prevent another loved pet from suffering the way my Lucy did. Please share this with everyone you know and tell your friends with pets about this. I dropped Lucy off at Colombo's Kennel on Thursday Jan 10th just after 3 PM, she was excited and eagerly walked into the back with the staff member, that was the last time I saw her. On Saturday Jan 12th Lucy was put into her kennel, the staff locked up and left at 1PM. Nobody checked on her (or any of the other animals in the kennel) for 21 hours. 21 hours without a check to see if they had enough food, or had knocked over their water bowls, or to see if any of the animals required medical attention. The staff got back to the kennel on Sunday Jan 13th at 10AM, I wasn't called until 11:13AM, over an hour after staff got there. When they called they told me she was in distress, had vomited and was bleeding from her rear, I immediately called my Mother to get her to the vet. Why it took them so long to call is beyond me, an animal was suffering and it took them over an hour to notify me so I could get her help. Lucy had vomited, had bloody diarrhea all over her kennel and was hunched over hiding in the back of the kennel when my Mother arrived there. My sweet Lucy suffered for who knows how long between Saturday afternoon and Sunday morning because she wasn't checked on for 21 hours. When Lucy was at the vet it was decided that emergency surgery was needed. Due to the severity of her condition caused by the length of time she went unattended and without care she didn't make it through the surgery as she had to be euthanized on the surgery table. I have been told had she been brought in earlier, when distress symptoms started to show she would have had a good chance of making it, with great difficulty but she would likely have been here today. I trust and fully believe that the vet clinic did everything in their power to save Lucy's life, and know that the information they have given me is correct. When Lucy arrived at the vet clinic she was diagnosed with sever shock and a painful and distended abdomen. Lucy had ingested pieces of plywood, likely from the visibly chewed piece inside the kennel she was placed in. Lucy has a 4 inch gash inside of her stomach which had caused the contents of her stomach to leak into her abdomen. Shards of wood were found inside of her abdomen. She had severe bloating which could have come before or after the gash was created, we will never be able to determine which came first but the 21 hours she was left unattended would have been detrimental in either situation. Unfortunately the leakage of her stomach contents caused sever detrimental changes to her stomach and the prognosis was grave, resulting in her having to be euthanized during the surgery. I had no clue when I dropped Lucy off at Colombo's Kennel that she would be unattended for that long, and that it was in fact their common practice to leave peoples pets alone for an absurd amount of time without anyone checking in for lack of food or water or to check for signs of distress. I like many assumed I was trusting a reputable business that would care for my dog when I was unable to because I was paying them to do so. I blame myself for not asking the right questions and for not fully understanding that these excessive time frames were standard to Colombo's Kennel. Lucy had been there 2 times before with no issues, and I feel horrible for not knowing she was possibly left alone for so long those times. Unfortunately this last time the excessive amount of time she was left unattended resulted in her death. I started going to Colombo's Kennel at the recommendation of someone else, and unfortunately didn't ask enough questions, and all the information wasn't given to me by the kennel on how my pet would be cared for (I NEVER would have trusted my pet to somewhere that leaves animals unattended for 21 hours, and would wait over an hour notify a pet owner of an obviously serious issue that clearly required immediate medical attention). I will never kennel another animal again due to this incident (anywhere) and I would highly recommend nobody take their animals to Colombo's Kennel. Please learn from our tragic loss and ask questions, ask a lot of questions anytime you consider leaving your pets at a kennel.

Dave Tomey is amazing. We adopted 2 fairly feral street dogs. Larger, more aggressive, more afraid…read morethan remotely expected. We tried the usual stuff. Nothing helped. Them we found Dave. Working with Dave and his philosophy of encouraging and rewarding positive behavior changed our human canine family dynamic for the way better. He trains the humans and the puppies. Gently, no matter how much encouragement the humans need. And with incredible grace. I cannot recommend Dave Tomey too highly.

Hi Sue, Your store is the best…read more This is the best pet food available. Sue is extremely knowledgeable about her products. Very friendly and approachable. Products are always available, and best suppliers. David and Angie

A lovely pet store with high quality products! Features a…read morelarge selection of dog food, treats and toys. Store also has smaller, but still well stocked, wall of cat food and toys. Staff is very friendly and knowledgeable about the products. Definitely my favourite pet store.

Jackson and Teddy look adorable! Kathy and her team did an amazing job of grooming our little…read moremunchkins! They are both long haired havanese and poodle with long shaggy coats. Very difficult to groom these dogs! Thank you so much for doing an awesome job! If I could give you 10 * I would

observed the owner hitting a cage that had a dog inside and told the pet to "shut the fu** up". I…read morehave been going there for years and was shocked. I asked the individual if she was an employee and she said she was the owner. Three other employees all looked at the ground and never spoke up.