Had a great experience! Joe was very knowledgeable and explanatory. Very cleanly work and…read morethorough! Wouldn't hesitate to call them again if I need help. Thank you!

They sent out their technicians quickly the next day. Isaiah and Jordan were on time, professional,…read moreand explained everything to me thoroughly. As a new homeowner, I felt really comfortable asking questions and appreciated that they took the time to walk me through what was going on, what my options were, and what they recommended without making me feel pressured. They were both friendly, knowledgeable, and even helped me with a temporary solution for my clogged sink in the meantime. Really appreciated how helpful and straightforward they were throughout the visit. Great experience overall and would definitely recommend!

I called a dozen plumbers to fix a shower faucet on a Sunday mother's day and one way rooter…read moreservices was the only one who responded. Great work at a reasonable price. Highly recommend and I would use them again.

Quick and excellent service. The service people worked efficiently and was respectful. Great…read moreexperience and good prices. Would request again when needed.

They showed up quick and took care of my clog efficiently . Also installed my new kitchen faucet in…read morerecord time . Organized and respectful , I highly recommend them for price as well!

Before starting work, Francisco aka Lux is responsive and thorough in his explanation of what needs…read moreto be done. He takes the time to answer any and all questions and gives a detailed scope of work and recommendations along with accurate pricing. He and his team have now helped both me and my mom out with numerous projects big and small from descaling tankless water heaters to re-piping entire buildings. If any issues arise during or after work, he makes sure those get resolved. The man's work is quality and he stands by it. Thanks Francisco!

The handyman was perfect. He was really nice and recommend to me what I should do in the future…read more Moreover, he did his job very fast and accurately. Thank you for helping me with the toilet. It's like a new one.

Repaired a disposal drain that was not working. Also had a few spots that needed to be painted…read more Overall everything got done in a decent amount of time and good job.

We signed a contract with California Efficiency Group for multiple services, including solar…read morepanels, roofing, a water filtration system, and other upgrades. The sales representatives explained the services thoroughly and made several promises regarding warranties and benefits, which influenced our decision to move forward. Initially, everything appeared to be progressing smoothly and on schedule. However, significant issues began with the roofing and solar installation. At one point, the crew indicated they wanted to leave the job partially completed in order to begin work at another property. We insisted that they complete our project before moving on. Fortunately, they did complete it after we raised concerns after we made several calls. With the solar installation, it took over five months for the solar panels to be installed. During that time, we repeatedly called for updates and were told someone would follow up, but communication was inconsistent. Eventually, it became very difficult to reach the sales person who handle our contract, our calls and text messages were no longer being returned. Another major concern involved the water filtration system. We were verbally told that water filter replacements would be provided free for 10 years plus having a technician to come in to do the replacement for us. When we later contacted the office regarding the replacement filters, we were informed tat this was not included. After multiple calls and discussions with management, we reached a compromise where filters were provided for only 3-4 years instead. Early 2025, I called to report an issue with my roof since my ceiling was leaking due to the heavy rains that we have. I found out that California Efficiency Group was taken over by Lee's Air Plumbing & Heating. It was extremely difficult to get timely assistance to address the ceiling damage with California Efficiency Group and Lee's Air Plumbing & Heating. Finally, they sent someone to fix it and it was done. They workers told me that the issue was that they didn't put enough material around the rails or the rail nails to block/prevent water to go through there, which supposedly they did add it this time. Early 2026, I experience the same issue. Now Lee's is telling me that they are not responsible. According to Kimberly from Lee's, they only bought the database from California Efficiency Group. That they didn't purchased the LLC to do the repairs. While I was in the phone with her, I searched and I find out that you don't need to purchase the LLC to do the repairs, which later she stated that they are not responsible of anything. She claimed that they have well documentation which they don't. Jessica from Lee's told me that they were still waiting to get all the documentation and information from California Efficiency Group, which I have to send all the paperwork that I have to them. I asked her and question her then why did they service the fixes last year and why they are saying that they took over California Efficiency Group, she kept saying that was a lie that they didn't service the repairs and she didn't know why they are saying that. She kept repeating the same line over and over again telling me that they will not be responsible and she didn't wanted to waste her time with me, which she hand up on me. Now, I'm trying to look for a company that can do the repairs that Lee's Air Plumbing & Heating or California Efficiency Group denies to do. Overall, we were scammed and lied. Please be aware of this type of companies, especially the ones that comes knocking to your door. I have learned my lesson and I will be more vigilant in any future projects and contracts with other companies. Any verbal promises, I will ask to be added and sign to the contract or added as an amendment.

To Whom It May Concern,…read more I am writing to formally express my concern regarding the lack of response to our repeated service requests. We have made several calls for service and have clearly communicated our concerns about this issue(no hot water). We were advised that someone would return our call; however, despite waiting, we have yet to receive any response from your office. This matter has been ongoing, and the lack of communication is unacceptable. We are requesting immediate follow-up and resolution of this issue as soon as possible. Please contact us at your earliest convenience to address this situation. Bad investment lack of service and response.

Alex came very quickly and dealt with our issue in a very clear way, and with pictures. He and his…read moreson got to work and put everything back when they were done. I'm very pleased to meet them and will call them next time too.

The service call the extra attention to work and detail and providing me with a video of the pipes…read morewas to past my expectations of what an excellent job Alex has done and providing us with full service and details of the job being done thank you, Alex I highly recommend his services

Called Alex for a second opinion on a sewer line that another company said needed a drain liner…read more Alex kindly took time out of his day to review the footage and advise what he saw. He saved me thousands with his advice and earned my business going forward. He is honest and detailed. I look forward to working with him.

Alex is an amazing plumbing contractor. He's honest, reliable and professional. My faucet handle…read morewas giving me trouble for over a year and I thought I would have to replace it. Alex could've replaced it and instead he took it apart, cleaned it, and reinstalled it securely and it works great! he saved me so much money as he could've easily got over on me but he was so honest and helpful to fix the problem efficiently for a small service fee. I highly recommend Alex and will reach him anytime I need any plumbing work.

Nick Miehle at Drains R Us saved me from a scam. His diagnoses was a simple clogged drain, instead…read moreof the $7000 pipe repair quoted by an unscrupulous plumbing company. Nick was prompt, fast, fair, and honest. I trust Drains R Us completely and highly recommend them as the best plumbing service ever!!

Nick at Drains R Us has been our go-to plumber for over 30 years, and I truly can't recommend him…read morehighly enough. He has taken care of my family's plumbing needs with absolute professionalism, honesty, and reliability every single time. His pricing is fair, transparent, and refreshingly honest something that's hard to find these days. What really sets Nick apart is not just the quality of his work (which is excellent), but his responsiveness. If you need him, he shows up quickly and stands behind his work, always willing to come back and make sure everything is perfect. I first got to know Nick when I lived in Malibu, where he serviced many of the local restaurants a true testament to his skill and reputation. Anyone who knows the area knows there's always a "do not use" list when it comes to vendors, but Nick is firmly on the "must use" list. If you're looking for a trustworthy, skilled plumber who genuinely cares about his clients, Nick is the one to call. Five stars, without hesitation!

Called for a leaking pipe and the experience was great from start to finish. The technician was…read morerespectful, cleaned up after the work, and made sure everything was working before leaving.

When my water heater suddenly stopped working, I called a plumbing company that a friend had…read morerecommended. They responded immediately and sent someone out the same day. I highly recommend this company if you have any plumbing problems, just give them a call. They'll fix it right away!

We recently moved to LA and had this guys come to our new complex to install an ice maker water…read moreline since the complex lady said they don't provide it. Technician was great, his quote was competitive and I am happy the work! I would use this company again and can recommend due to positive experience!

We hired Richard's plumbing repair for some sewer cleaning after a brief chat with richard , one…read moreof their plumbers. After speaking and shopping around for quotes , from many different plumbers that seemed like they were not really concerned about their customers , and I find that very unpleasant Richard was quite the opposite. . Speaking with him over the phone , I can just tell that richard was a really cheerful and a pleasant individual. One that I would trust in doing the right thing and on top of that his price was quite competitive, there was no more need to look further. to me this kind of people are very rare to find. Me and Richard chopped it up and I came to learn that he has done a lot of major projects. I needed to get my clogged bathroom drain snaked and cleaned and also I wanted to get a new sink installed. . of course I was so impressed with how hard working, knowledgeable and professional he was, i guess it came from a great deal of experience as a plumber Richard got the job done in a jiffy and the right way. He really is a true professional, he made sure that he got everything that was causing ourshower drain to clog out . Very impressive. Also richard came back the next day to tear down our old sink and install a brand new one. I am really pleased with how hard working and cheerful richard was. The out come of my new sink was nothing less than perfect. In my opinion , Richard is one of the best plumbers around hands down. I would definitely recommend this to anybody that needs plumbing services they provide the best quality service that you will find your expectations met or even beat.