Three stars, easily. Maybe four, but maybe not. Allow me to explain…read more.. I was helping my son shop for a car - his was recently totaled, and in order to keep working, he needed a car asap. Legacy Auto Sales had a lot of listings for cars in his wheelhouse (price & mileage). It's about an hour drive for us, but with all those cars, we'd find SOMETHING reasonable. We met there to shop around... WELL! Upon arriving, we walked the lot together. I'd say a good one-third of the lot (maybe HALF the lot) was cars that were already sold. Many of the ones we came there to look at were sold. We talked to a nice sales guy and he explained that yeah, they sell fast. My problem was that we came all that way - the website STILL had them listed as for sale. Not cool. The owner figures he has other cars to sell that "are like those sold ones". Not cool. Update your stuff. Now, don't get me wrong - the folks here were real nice and down to earth. We found a couple options and they happily let us test drive whatever we wanted. After three rides, we realized that none of the cars we were looking at were cleaned or repaired. One absolutely reeked of smoke and...something else. Our sales guy said that they get them in from auction and put them on the lot right away. When you shop, you have to squint and pretend they're clean and fixed up, which is hard to do accurately. Had we bought a car, it would have been two weeks before it could get through their clean/fix process. That was a bit of a deal-breaker for us... we probably should have asked about that sooner before we spent hours there. Would I buy a car here? Perhaps. I think they need to get on top of their backlog of clean/fix and get ready-to-buy cars on their lot. I'm not keen on buying a promise. If I made a deal and 2 weeks later they didn't get the car up to snuff, I'da wasted my time. Others may have that luxury. My advice - call ahead to make sure the car you want is there.

So two years later and a couple of cross-half-the-country trips and the little car is doing fine…read more Of course there have been some repairs needed every once in a while, but we're still happy with the purchase and the dealership.

I would like to give everybody here a warning about dealing with Gesells Automotive…read more My parents brought a 2006 Buick Lucerne into them for a small antifreeze leak and a power steering leak... This turned into a 4,800 bill. They ended up tearing the engine apart finding it needed timing chains and a bunch of other things. They put the engine back together set the timing wrong, and then tried to blame it on a "sensor that was too sensitive" And it was perfectly fine and not to worry about it I called them out on this they took the vehicle back and then had it for 4 months... 6 months total it took them to finally get the vehicle working. They then tried to blame a gear on the camshaft, It was fine It was eventually taken to a GM dealer which they paid for after threatening them with legal action they set the time incorrectly My mom finally gets her car back, The suspension light is on they broke off the suspension sensors when they lifted it up... Under no circumstances should you deal with them, they are completely 100% incompetent, The owner doesn't give a shit he had my parents vehicle for 6 months and kept on making excuses until legal action was threatened. As of right now it's still not right it needs an alignment and The broken suspension sensors replaced. The fact he let the car go like this shows he doesn't care. Do not use them You will regret it

I want to give a shout out to Gesell's Automotive Service for taking the extra step with my car!…read more If it wasn't for the crew at Gesell's Auto who knows where I would be. I took my car into them because my check engine light was on and my backyard mechanic couldn't figure it out! That was nothing major, it was my gas cap, but doing a few of their simple double checks before they release your car back to you, the crew found a major problem with my gas sensor. They fixed that along with a few loose nuts or bolts ( I'm not sure which) what I do know is I had someone force me off the road the other day and if it wasn't for them taking the time to check my car over, I don't think Dee and I would be here today! Your knowledge and care saved my life! You guys ROCK Thank you !!!

I recently received incredible customer service at Rob's Performance Motorsports in Johnson Creek…read more The care and attention shown to me far exceeded my expectations when I addressed a concern regarding a recent purchase. Morgan was very interested in what I had to share and took immediate action to help reassure that this was an over site on their part and should not have happened. The response was one of sincere gratitude when I shared my perspective, which truly stood out. The personal follow-up from Rob was greatly appreciated and reinforced that customer satisfaction is their number one priority. What an incredible group of professionals. A Sincere Thanks to Rob & Morgan!!! Respectfully, Reid

Customer service before, during, and after the sale. Rob and his crew are no bs, good people.read more

I spent $3500 for some seal And 1700$ for AC fix Not fixed…read moreI purchased many tires and many repairs done here for the last 4 years I probably invested 8000-14000$ here for repairs Usually they are good The AC they can't find the leak I calked back they said t trick is too complicated which might be true but I spent my money here I guess not going back there

Tire warning light came on just outside Johnson Creek. Pulled in to J&L and Vince could not have…read morebeen nicer or more helpful. He gave me three options and though they didn't have the tires in stock, he could get them the next day! Checked out a tow to Madison ($400) or a free tow to the Madison dealer ($2000 for just installation!). Crazy!! Selected a set of tires from Vince. He called the following day and it was ready earlier than I needed. So patient, friendly, informative. They must see flats and blowouts all the time. I would easily return here!

did you know that Ewald Kia in Ocon is dog friendly? I was able to bring my puppy with me while I…read morewaited for my oil change. Everyone was so sweet to her!

We had an awesome, knowledgeable salesperson she had the car ready when we arrived and walked us…read morethrough every question! Roxanna was absolutely amazing and we love our new Kia Sportage .

I called on a 2006 Mazda RX-8 that they had used and the CarFax said it had a compression test…read moredone. Having owned 3 of these, this is the most important information you need to know when you are buying one. The salesmen would not send me the results but said the engine was below specs for what a healthy one would be. He wouldn't share how bad it was, I live many states away so I couldn't just stop in and see it. So they are selling a Rotary Engine Mazda that has lost enough compression to be failing to the public and are hiding how bad it is. I would not buy from them.

Do not go to this horrible service center. simple diagnosis is $179 when you can go and get it for…read moreunder $100. Then they don't give breakdown of service required and text you (Terry J - Service Consultant) amount and tell you this is what you need. If you say by Text sounds good and call them later to say I need to shop around. They take it as you have authorized it. Arguing with them means they will offer to put the old stuff back on your car and still Charge you a ridiculous $179.

Not only is everyone friendly, but they worked hard on getting the best pricing and saving me money…read morefor a very expensive repair after breaking down 30 minutes away from home. They have accommodated my needs consistently, and even with my bad luck have been understanding and helpful. I could not recommend these guys more.

Service went well at Graham's auto as always with pleasant tech's and a nice knowledgeable…read morereceptionist up front!

When I first moved into Wisconsin and needed my car fixed I ran into plenty mechanics trying to…read moreovercharge, and give me bad service to suck the money out of my wallet. But when I talked to someone at work about my frequent frustrations he recommended me Faith Automotive, Since I been getting all my cars maintenance done there I feel like a huge weight off my shoulders, they are reliable, on schedule, friendly, great service, and most of all Incredibly Honest. Need your car fixed without the worry of trusting your fellow mechanic? go to Faith Automotive

Faith Automotive is very friendly and accommodating…read more They were able to work me in twice for two separate issues on short notice and didn't gouge me. Their prices are very fair and I will definitely come back to them in the future for repairs and/or work. Keep up the great work guys!