I needed to get a same day appointment to look at my dog's paw. I called when they opened at 8…read moreand Blythe was super helpful in getting my on the Urgent Care list. Within 20 minutes I was called back and scheduled for 9AM! Both times I have come in I am escorted to a room with my pet within 2-3 minutes of arrival. No waiting around in the lobby like my old vet. Within 2-3 minutes a vet tech was there to start the process, today Blake got all the info logged and moved the process along quickly. Quick, but still with genuine care. Just a few minutes after that Dr. Wichman came in for the exam. She was great with my dog. All vets are expensive - full stop. That said, on both occasions where I have had an unexpected need to come in, they have provided options. They explain priorities and work with me to give my pet the best care I can afford. I really dreaded going to my old vet...hint sounds like bilvan borners. CH Pet Hospital is a breath of fresh air! I highly recommend their services and know that we have found a great new partner in our pets' healthcare.

Words can't express the amount of gratitude I have for the owners and employees here! They have…read morealways fit me in asap when my animals need help, I don't shop around anymore, I just call you. Thank you for everything you've done for my animals and me, we greatly appreciate you!

This place is awesome. We previously went to cherry creek but were being pushed out weeks for…read moreurgent appointments so we made the switch to Akaal. It's about half the cost as cherry and we've never not been able to get in same or next day. Staff is friendly and knowledgeable and the practice is clean and patient/owner friendly. Sadly one of the other customers was dealing with euthanasia and the staff member David was empathetic, informative and guided the customer through the process delicately and with compassion. Dr. Gill who treated our dog was super friendly and upbeat and more than accommodating to all our needs and overall this place's vibe is super welcoming and we are so happy we switched. Can't recommend enough

I still bring my dogs after 11 years. Highly recommend , Dr. Gill is amazing and such a caring vet…read more So grateful they were able to get me in last minute.

There a lot of things that worry you when taking your kitten to another country. Even when using a…read morepet relocation service you just end up with a lot of questions. So let me explain. The service and warmth that every member of the staff delivered was above every vet I've been to. Front desk was kind and straight forward. Even with the complications of traveling with my cat overseas I wasn't overwhelmed by paperwork. I was seen as soon as possible even though I was there possibly an hour early. Nothing but smiles out of the first person I met that inspected my little girl. She explained everything that was going to happen and was genuine when she asked "is that OK?". Even when you, yourself go to the Dr there isn't much debate when it comes to shots. They simply tell you what to do and suddenly you're getting jabs of something in your arm. This was completely different. They wanted to know if I was OK with what was about to happen and let me know every step of the way what they were doing. Absolutely love this. When you're over protective of your animal this makes a big deal mentally. I didn't think anything strange was going to happen and knew, thanks to them telling me, exactly what my girl was about to go through. This means a lot. In the end my poor kitten did have some gum issues. Dr. Chloe told me this directly and then expanded on what I can do about it. That's something hard to tell a pet guardian. I think my mouth dropped. None the less I needed to know and she somehow delivered it to me without me freaking out. It's the balance of "this is what's going on" and then "this is how you handle it". Can't thank her enough. It's a 10 of 10 when it comes to veterinarian hospitals. They are simply the best. Also without spoiling anything, your wait in the lobby might just make you double take. The moment I felt slightly bored I just went WOW. It's surprise, I won't spoil it for you. It's just another detail that makes taking your little (or big) animal to the vet a much nicer experience. They really are the best.

I thought two months before writing this review , I feel like they deserve it. I've never been to a…read morevet that treated me like this. First, I do look young but they thought they can assume I'm a child ? Even calling my dog and I "children". Rude and off putting right away. I got my baby from the shelter, they told me she didn't get enough vaccines even though shelter says she doesn't need anything until next year. Vet lady whoever went on and on about all the vaccines my dog needs. My 11 month old dog survived living in a homeless camp since she was born with a bunch of other dogs , and this vet tells me she will get parvo if I walk her down the street. I wanted to laugh, the liberalness is leeching out of this place. The pressure to vaccinate for everything under the sun. Because of this I decided no more vaccines for my dogs, the only reason they pressure you is so you can come back with your sick dog and pay them greedy liberals.

I've been coming here for 17 years, the veterinarian veterinarian assistance in front office very…read morecourteous, professional knowledgeable. He always treat my animals with such kindness.

Gizmo's Official Bulldog Survey Patient: Gizmo "Homebody…read moreExtraordinaire" Location: The Scary Outside World (aka Not My Couch) 1. How would you rate your recent visit to Dr. Faber and staff? (5 out of 5 bones) "Normally, I rate anything that involves leaving the house a solid nope. But this visit? I survived, got snacks, and no one kidnapped me. Excellent work." 2. How did the staff treat you? "Like I was the Queen of Bulldogs. Ear rubs were plentiful, voices were soothing, and I was called cute at least 17 times (I counted)." 3. How did you feel about the shots? "At first: Why are you touching me?! During: Excuse me, I think you just pinched my royal buns! After: Wait, that was it? Do I still get cookies?" 4. What was the scariest part of your visit? "Leaving the yard. I was pretty sure the sidewalk was lava, but somehow we made it." 5. Would you recommend Dr. Faber and staff to other dogs? "100% yes. Especially to dogs who don't like going out. If I can do it, anyone can. Plus, they give A+ snacks and compliments." 6. Additional Comments: "Please tell my human I deserve extra belly rubs for bravery. Also, next time can you teleport to my living room instead of me coming to you?" Signed with drool and a wag, Gizmo the Brave (ish)

I've been bringing my fur baby here since 2021. Previous staff more specifically the front desk and…read moretechs were amazing. The Dr. At the time, just seemed liked he didn't care too much. Now it seems like they merged with another vet group, techs are still amazing and a new Dr. whom I don't recognize, Dr. Hart, I absolutely love her! She doesn't make you feel rushed. She actually takes the time to address your concerns and provides helpful information. She just seems like she cares rather than seeing you as some paying customer. I will have to add the reason for the one star dropped is because of the front desk staff. The two staff members were just not friendly almost came off rude. As soon as walked in, no hello, no friendly greeting, it was more of an attitude and tone of oh another person walking in vibe that I got and I was asked do you have an appointment. Just something they should be mindful of as they are the first individuals that clients/customers see and interact with. I get it if they are possibly having a rough day, but that's something that needs to be to the side because you're dealing customers.

This had been my go to bet for years for pets that I've had over the years. They have now joined…read morewith greenback/elkhorn vet so it makes it more convenient as well that there's more appts available I feel like. Last month I had an appt with my dog Bear and we had the pleasure of having DR. JENNA !!! I absolutely adore her!! She's super caring and sweet , I can tell she really loves what she does and cares for the animals. My dog connected with her quick and I feel like he kind of chose up on me for her during the visit lol. I love this vet and so does my dog. Staff is always so kind and friendly to my and especially my dog. I'm convinced he loves when he's hurt or doesn't feel good, he hears VET and is excited to go and get loved on. Very clean and well kept atmosphere. Will continue to keep this my number one vet.

We have been bringing our dogs here for about 10 years after our favorite doctor left our old vet…read moreoffice. We have always felt grateful for the staff and the extra mile by all of the doctors we've seen over the years. When our baby girl had to have ankle surgery and needed weekly bandage changes for about two months, she grew a fan club there so that all the techs (including ones I had never met) would come to greet her by name and get excited to see her and wrote cute little love notes on her bandages. Several years later she still has techs that get excited to come see her and say hi when she's on the schedule and it makes me so happy to know she is loved when she is there. The reason I am now writing a review is because they worked so hard to get my girl healthy again when I thought I was about to lose her forever with a new diabetes diagnosis and how seriously sick she got. They went out of their way to try and find the most reasonable priced hospital for us and when that wasn't possible, came up with a "hail mary" plan that got her the treatment she needed in a range we could afford. Again, I knew she was being loved on and in the best hands each day that I was scared having to leave her behind and so worried about when or if her condition was going to improve. Because of them, my princess is feeling much better and almost back to her spunky sassy self again and I will forever be grateful to them. Especially Dr. Herman, Dr. Julian, Regina, Courtney, and all the others up front and behind the scenes whose names I don't know but who I know care about my babies and work hard to keep them healthy.

I would avoid this VCA, new patient, unaware of 24 hr lead for RX, calling on a Friday morning at…read more8AM before the office being closed for two days. Receptionist would not help, would not do a thing to expedite to person that fills RX and was absolutely indignant. The front desk is the front line of a practice and this is not a way to maintain relationships, poor business practices. When asked to speak to a vet, was told my vet would be in next week and there was no vet there! Perhaps she forgot that I mentioned it was time sensitive. Problem solving for patients should be of the utmost importance. I doesn't matter what talent they might have in the back if the front desk refuses to listen and be helpful!

Dr. Bindra and his team are extremely compassionate, kind, and knowledgeable. All 3 of my kitties…read morehave been seen here but this review is especially for my most recent contacts with them for my sweet boy who I just had to put down. Dr. Bindra helped me for months with comfort care meds and offered many consultations when I needed to check in or ask questions. Then the inevitable came. I've never put a pet down before and they made the experience as respectful, peaceful, and calm as it could possibly be. Dr. Bindra is so loving and kind towards animals and truly understands the bond humans have with their fur babies. I am forever grateful to him and the rest of the team. Thank you for helping me send Jorge across the Rainbow Bridge with as much love and compassion as possible.

I had been consistently disappointed by the VCM vet on Folsom Blvd two blocks from my house, so I…read moredecided to try Gold River Pet Hospital (GRPH). While I've only had two experiences with them so far, I have been impressed none the less. When you come to GRPH you get seen fairly quickly, and one thing I like is that they actually take time to check various things that VCM apparently can't be bothered to check. For example, breathing and heart rate. GRPH is more communicative about what they discover and what they propose. Also, they are quite honest when discussing dental issues and where you might need to go for more advanced dental analysis and care. The ONLY thing I don't like is that their exam rooms smell like old dirty mop water. I don't know if it's just the old building, or because they don't want to use any kind of bleach or sanitizer on the floors for animal safety. I just find that odor quite nauseating so I wish they could figure out how to get that one thing under control. If not for that, I would give 5 stars based on my recent visits.

What a amazing team!!!…read more My 15 pound dog was attacked by a very large dog on Sunday. I rushed her to this clinic and the entire staff was fast, efficient, knowledgeable and very caring. The front desk, vet tech Kristina, and Dr. Natt are the best. If I could rate them higher I would give them a 10. Thank you so much much for helping Dolly!!

Dr. Khurmi himself was wonderful. We chose this clinic because of his reputation and were genuinely…read morehopeful it would be a great experience. Unfortunately, the quality of care he provides is overshadowed by an extremely rude and unprofessional front office staff. For about a month we left messages roughly once a week regarding scheduling our Golden Retriever for a spay procedure and never received a call back. Eventually we were told Dr. Khurmi had been on vacation, and suddenly we were able to schedule the surgery. It would have been helpful if that had been communicated earlier, but at that point we were simply happy to finally get the appointment. We chose the laparoscopic option because we had read it could be less traumatic and allow for an easier recovery. We were given a price range, and when we dropped our dog off we paid $1,783.94, which was the lower end of the estimate. When we picked her up, we were told we owed an additional $116.06. The amount itself was no big deal to us. We had already agreed to a cost range and were fully prepared to pay within that range. Out of simple curiosity, we asked what caused the final cost to land at the higher end. The vet tech immediately became defensive and spoke to us in a condescending tone in front of other clients, repeatedly stating that we had agreed to a range rather than simply explaining the difference. We never received a clear answer. While waiting, there were also other clients ahead of us who appeared surprised by additional charges at checkout, so it did not seem like an isolated situation. The discharge process was also rushed. The vet tech briefly went over the medication but did not clearly review the rest of the post-operative instructions before sending us home with a printed sheet. Nearly two weeks later the stitches are still clearly visible, so we called the office today to confirm whether they were dissolvable or needed to be removed. I had made a mental note that the instructions mentioned something about sutures being removed around 14 days, as we are approaching that timeframe and I wanted to get them taken out. When I explained that this had not been discussed with us, the staff member responded in a very abrasive tone, repeatedly insisting that we had been sent home with an instruction sheet rather than simply addressing the question. After requesting the clinical summary earlier to understand the final invoice, I reviewed it again and it actually states "sutures out in 14 days," which contradicts what we were told on the phone today. As a client and not a veterinarian, I should not have to interpret clinical notes to understand basic post-operative instructions. Clear and consistent guidance is important when you are caring for a pet recovering from surgery. I have since emailed the clinic asking for clarification and am still waiting for confirmation on whether the sutures are dissolvable or need to be removed. Based on our experience, the front office staff and vet techs could benefit from additional training in client communication and customer service. Pet owners should feel comfortable asking questions without being spoken to in a defensive or dismissive tone. After reviewing other client feedback and the responses from this business, there appears to be a pattern of defensiveness rather than accountability. Hopefully this situation will be handled differently, but based on those responses I would not be surprised if the reply focuses on defending the clinic rather than addressing the concerns raised. When you trust someone with your pet's surgery, professionalism and clear communication should be the standard, not something clients have to fight for.

We love Dr. Malek! However, today I just wanted to express…read moremy appreciation to the ladies on staff. They are always friendly, helpful and compassionate. They go the extra mile to accommodate me whenever possible. Its always a good experience. Thank you!

Caring, compassionate, professional…read more My kitty was having trouble breathing. I had no idea what was wrong. Brought him in, and it only took the veterinarian about two minutes toDiagnose congestive heart failure. Sadness. The options were treatment that would maybe prolong his life for six months, or put him down so he would not suffer any longer. Prognosis was he would not survive even with treatment. For the first time in my entire life, I had to decide to let a pet go. Every other pet I've ever had, died of natural causes without ever having shown symptoms. The decision was more difficult than I anticipated. Foothill Farms gave me all the time I needed to come to terms with the decision, and even let me sit in a private room for as long as I needed to say goodbye to my putty tat. They made a difficult decision much easier to make and much easier to handle. I'll miss my putty tat, but because of their caring, compassion and concern I know it was the right decision to make, even though it still hurt. Thank you very much foothill Farms veterinary. I highly recommend this veterinarian .

The team was so helpful and caring when we went through some health scares with our dog. Everyone…read morewas so professional, caring and supportive. I am so thankful for this knowledgeable team and what they did to help our dog fully recover.

I love this place! I was referred to Banfield by a friend when I showed up to an appointment at my…read moreregular vet's office and there was nobody there... they were closed. So I took my cat to Banfield on Manzanita and I have to say I am very impressed by their dedication and professionalism. All the ladies that work there are extremely friendly and helpful, they always kept me updated, explained everything to me. Dr.Netherwood came out after surgery and told me everthing I needed to know. THANK YOU BANFIELD YOU ALL ARE AMAZING!!