Lisa did a fantastic job on our tax return. Couldn't have been happier. We saved a lot of money.read more

Once again Lisa and her staff are the best! been going to Lisa for year and won't go anywhere else…read more Lisa is too not and so full of knowledge. Always such a great feeling knowing things are done right every year. Highly recommend Lisa ..... you won't be disappointed.

Been a customer for years and I would not go anywhere else. The care and service is amazing. They…read moretruly care about their customers here.

Do not do business with State Farm or this office. I was sold a policy with roadside assistance…read more When I needed that roadside assistance in a non-functioning vehicle in sub-freezing weather, it was a massive failure. First after waiting 2 hours for the truck from Woody's in huntington. His ETA came and went. I was obviously getting quite cold and called to find out what was going on. This is the first time the driver and I actually spoke. His name is Corey Schnitz. The driver IMMEDIATELY blamed me for not giving him the information about my vehicle being all wheel drive. He was going back to Huntington to get a flat bed. Bear in mind I am nowhere near Huntington Indiana. So, we are talking about a significant length of time. I started to explain that wasn't going to work and I hadn't spoken to anyone from the tow service. I was then told, and I am quoting, "Don't get shitty. If you don't like what I am telling you, you can go fuck yourself and sit on the side of the road another 4 hours." For reference this was Woody's Tow Service in Huntington. You can go there to see their review. When I contacted Chris's office to launch a complaint i was treated with a fair amount of indifference, didn't hear from Chris until it was too late for anything to be done, and I got stuck having to rent a car. When I did talk to Chris, I told her I wanted to speak to someone from State Farm Corporate. That request was refused and I was told I had to follow the process in place. That was some time ago. Still haven't talked to anyone at State Farm. Still haven't talked to Chris again. No one has even followed up at all. They just seemed to have forgotten that their vendor told their customer to go fuck himself and then left him on the side of the road. All because no one could relay the right info in a process I paid a monthly fee for and STILL HAD TO PAY FOR A TOW AND A RENTAL. Obviously, you may have a different experience. That said, take my advice. Give your money to a person who works for a company that values you as a customer and they collectively value you as a customer. State Farm isn't going to do that and frankly, neither is Ms. Moring.

I cannot say enough about Joy DenHouter and staff at SourceOne Insurance. Joy has gone the extra…read moremile for my family and I during an extremely complicated situation. Her knowledge of the insurance world combined with being an attorney has made her an invaluable resource. We have felt more like family than customers. Highest recommendation possible.

We've been with Steckler agency for more than 10 years. Both Tom and Adam Mitchell have proactively…read morehelped us get better coverage and better rates. Fully recommend them.

Kimberly and Owner Jill are amazing. They continually keep me updated and look for the best pricing…read moreand coverage!!

Kim Wilson was incredibly professional, helpful, and walked me through each step. She got me the…read morebest rates with great coverage, and did not try to oversell me. She was very respectful and I am excited to work with her!

Jordan, Ethan, and Grace are amazing! The guys saved us almost $2k/ year (switching from American…read moreFamily)!! They are knowledgeable and patient, working up different quotes as needed and explaining everything. And Grace, the Customer Service Manager, was always available to answer questions and help with the account. She even personally helped us navigate the app!

Had her do my taxes. She did them, which is fine. The problem is I forgot a tax form (I forgot…read moreabout it because it was never mailed to me) but I reached out to her to get a correction for my taxes. She said she would do it. Provided all the info to her, then proceeded to never reply to me again and never confirming to me if she ever put the tax form in. Reached out to her for MONTHS, yet no response what so ever. Offered to pay if there was payment required for her services. Still nothing, I just wanted it done because not filing something is a huge deal with the IRS. She didn't provide any info at the beginning of what I need to bring or have ready, nothing. Price is fine, she did the taxes but her prep for customers and customer service is quite poor. Seems to barely read her emails and barely responds and when she does it's days or even weeks late. This is poor customer service and could lead me to legal issues with the IRS if she said she would do it then proceeded not to do it. I have no idea. She never confirmed or replied to me, so safe to say she probably didn't since she didn't ask for payment even though she said she would and I provided her the docs.

Shelly is incredible! She does my entire family's taxes and we couldn't be happier. She is very…read morenice and competent. You can tell she knows what she's doing and she does a good job at it. Her services are very affordable and she provides you with a work up of the things she's done with all the information you need. She's always available for any questions you have an reply's to you in a timely fashion.

I started working at Central Insurance Company back in January. It is an amazing company, located…read moreon a beautiful campus. I am happy to work there, plenty of cool things about working for the company and one of them is the fact there is a fire museum located in the company that is open to the public. It is open 1 p.m. - 3 p.m. on the third Friday of each month or by appointment. As a new employee, I was given a tour of the museum. I loved it! Per the website, the fire museum was open because: "Central was first founded as a fire insurance company. In rural midwestern towns similar to Van Wert, buying fire insurance was a difficult and costly proposition. Construction materials were primarily wood and there was little, if any, organized protection against fire. The large, established eastern insurance companies were hesitant to provide insurance protection. The Van Wert County Mutual Fire Insurance Company was formed on April 5, 1876 to fill that need and was the start of what was to become today's Central Insurance Companies. The threat of a disastrous fire was always very real and the equipment used to fight fires was primitive. F. W. "Bill" Purmort, Jr., President of Central from 1964 to 1994, first took an interest in collecting fire equipment in 1969. Bill was particularly proud of Central's heritage with a deep respect for the past. He gradually built Central's museum in to one of the finest privately owned collections in the U.S. The museum is a fitting tribute to former President Bill. Our museum includes: A collection of leather fire buckets dating back to the 1700's. A collection of over 600 antique fire toys consisting of cast iron, rubber, glass, tin and wood construction. A large display of fire extinguishers and glass fire "grenades" dating from the 1850's. A rare and valuable collection of "fire marks" dating back to 1720. A variety of antique fireman helmets. A hand-drawn pumper, Van Wert's first used in 1871. An Ahrens horse drawn steam pumper which was purchased new in 1907 by the City of Van Wert and restored by Central. A 1926 Ahrens-Fox pumper, the Rolls Royce of firetrucks." These are just some of the fascinating and historic items housed in Central's Fire Museum. The museum is dedicated to the ingenuity and pioneer spirit of those who came before us. Much of the equipment on display is part of our local history and was actually used in Van Wert. We're proud of our heritage and pleased that we can offer a look into the past." I decided to quote the website as I thought they did a great job describing what is in the fire museum and why it was created. It was an incredible experience. I loved seeing all the old fire trucks, helmets and other items in the museum. It certainly was interesting to find out the history of fire fighting, fire departments, and essentially how fire insurance and modern insurance companies came about. If you are in the area, you should definitely check the museum out.