There service is slow except for one technician named Jacob: who was very thorough and very quick…read moreat working on my vechicle and even found something wrong with my vehicle that I hadn't even noticed was wrong and so I was able to get it fixed as well and still remain on my scheduled time I had chucked out for the day! The other technicians just seemed to be standing around not doing much of anything. As I walk out into the showroom to look at vechicles out there I walked passed the service mangers office and saw he was sound asleep on his desk; I didn't know employee's got paid to sleep there!!

Took car to get inspected. Did not pass inspection. Was told it would cost a lot. Told to take to…read morethe junk yard. I did, soon it will be crushed.

I find the service department to be very condescending and unhelpful. I will service my car in…read moreBangor for now on.

Will not lease from Griffith Honda again. I had purchased th fluid Change pRogram and 3!times they…read morecharged us for the oil changes. WHen I brought the paper work in, they said ""It's not in our budget to reimburse you ". After an engine light went on. I did t want to leave without having it checked. "We don't have time for you. Just drive it and make an appointment." End of lease I had new tires put on the car at a cost of $600. We live in Northern Maine and had snow tires put on for safety reasons. With less than 500 miles on the tires the inspector failed them because they weren't OEM. The finance company charged me $300 per tire for a total of $1200! These are the exact same brand that other Honda dealers put on their cars in winter here in Maine. Griffith Honda Dealership said "That's the rules." Overall very poor customer experience. They have lost a customer for a much smaller amount of cash than they would have gleaned from treating me fairly. 2/20/2020: After filing a complaint with the Better Business Bureau regarding the charge for the tires, Griffeth Honda waived the charge of $1200 for the tires.

I went to their location in Biddeford, ME and it was probably the best transaction I've had buying…read morea vehicle! They were straight forward and honest. They did everything within their power to get me the best deal possible! While they were unable to finance me at the APR I was seeking, they worked with my bank easily to get my deal closed within a few days! They didn't pressure me for any of those "extras" dealerships try to tack on last minute. But, they did offer services for anything I might be interested in after we closed the deal. I felt they were there to make me happy and didn't just see $ signs. I'll be back to purchase my next vehicle from them as well! I worked with Bonnie, Mike, and Reid. All receive a A+ in my book for customer satisfaction!! Thank you North Country Auto!

From the owner: Here at North Country Auto, we have a warranty like no other- LifePledge is an unlimited mileage…read morepowertrain warranty for most of our vehicles in stock, for the original purchaser, as long as they own the vehicle. This is of no additional cost to the customer on LifePledge certified vehicles. These vehicles go through a vigorous 162 point inspection. Check out our LifePledge stickers placed on the windshield of qualifying vehicles. Exclusively at North Country Auto.