Used the service for a trip to Spain. I needed transportation to LAX from Santa Maria. I tried to…read morebook online but kept getting a code required message that was supposed to be sent to my email. I never got the email. I tried this for several days and gave up and called to book. Booking by phone was fast and the operator was helpful and informed. She did not know why I was having trouble booking online. She said you could eat/drink in the vehicle but to not leave a mess. Total cost for roundtrip transport for my situation was just under $180. On the day/time of my transport, I parked my car in the general airport parking lot (free). I had to fill out some paperwork because my car was going to be there for more than 2 weeks. Shuttle was ready at the scheduled time. We made stops in Buellton and a rest break in Ventura. Driver was good but spoke very little English. A/C was functioning properly as it was hot outside. There is no form of entertainment (TVs), outlets to charge your electronic devices (phone), or WiFi. This is definitely a good service for the cost.

1. The driver won't turn off their music or turn it down even if you ask nicely…read more 2. The bus will make random stops "to pick up packages" along the way so don't expect the transit time to be accurate 3. If you call to complain they will just tell you to leave a review...so that's what I did.

Frank Vega was an excellent driver and very responsive to our needs. He picked us up exactly when…read morewe said we needed. He was funny and friendly and made our drive go by quickly. We also had an extremely nice bus!

The purpose of this review is to hopefully encourage the company proprietor to make changes in…read morestaffing and procedures to ensure that customers are safe, informed, and receive POLITE service. Given the amount of money we had to fund raise over the course of four years to pay for these buses it would have been nice to have polite and helpful customer service, fully functional buses, and drivers that were informed and fully aware of traffic laws! $12,350 for two buses, less than 450 miles round trip. -Lacey Rivera is unbelievably RUDE. Had the booking been for personal and not professional purposes, I would've told her to cancel our reservation the first time she had an attitude about answering basic questions. Customers booking buses are not necessarily aware of the bus laws or requirements for bus drivers however, the staff should be aware of these laws and should assume that they need to inform customers of any pertinent information when booking a trip. We booked our trip in May 2024, a year ahead of time and I was not made aware until November about the requirements for bus drivers and the laws that would affect our trip. Ultimately, our students would either be stranded for over an hour prior to the event or over an hour after the event, rebooking with another bus company would have increased the price exponentially. I had to request information from Lacey repeatedly before receiving answers to basic but important questions. Unable to continue waiting for information from Lacey I called the office and spoke with Victoria, who was extremely helpful. I then noticed a hostile change in Lacey's behavior as though she was offended that I asked somebody else for information when it was her account to handle. Victoria Jones was extremely helpful and polite every time we had an interaction but dealing with Lacey after that was unpleasant. -Overall, my students made it to their destination and back safely however some of the feedback I received from students, school employees, and parent chaperones was concerning. One of our buses had some pretty serious damage to the passenger side of the bus upon arrival. Students reported that when returning in the wee hours of the morning, one of the bus drivers was running the lights and stop signs. One chaperone specifically reported a near accident that was definitely the fault of the driver. One of our buses had electrical issues and had to pull over at one point. The other bus did not have air-conditioning, which is an unfortunate thing during a heat wave on the last couple days of May. For $12,350?? Bus drivers were friendly and polite! However, some of the information that had been provided to the bus company was not provided to the drivers so they were uninformed about some key aspects of the trip. -Our high school had to pay $12,350 for two buses to travel less than 450 miles. I think a breakdown of cost should be provided to the customers as this is an overwhelming amount of money for students at a public school to be expected to come up with. It seems companies intentionally rip off schools at this time of year to maximize their profits and have zero interest in supporting students and communities. Given the amount of money we had to fund raise over the course of four years to pay for these buses it would have been nice to have polite and helpful customer service, fully functional buses, and drivers that were informed and fully aware of traffic laws!

If you're dating someone as sexy as Barbi, you probably want to Maria. Get it. Marryher…read more So this bus station closes for 2 and 1/2 hours a day which is very California actually if you think about it. There was a time when it was 24 hours, no longer. It's not much to look at, but it is not the Santa Maria Greyhound bus station at East Boone Street, which closed maybe permanently, and they relocated to the Santa Maria Transit Center starting in 2016, and that's where this is. It's basically in the middle of town and has nice white look with brown roof on top of that. It's cute and it gets the job done. She asked for Maria so I Senther Maria.

For the travel plan to be under the name "Greyhound", there's a distinct lack of those buses that…read moreactually existed. Allow me to elaborate. Yesterday, 8/6/2016, I had set up a ticket to take me from Santa Maria, Ca to Dickinson, ND. What we were told, since I had to have a friend purchase the ticket for me, being broke, was that all I required was the confirmation number and the password in case. I was ensured by Greyhound staff, that not having the physical ticket wasn't a problem. The bus that comes to pick me up at 7AM, not only was not a Greyhound Bus, but they also had no way of taking my number. Thankfully, that employee was a kind man and he allowed me to figure things out. Apparently, this isn't the first time it's happened. On this bus, and the website says, free wifi, power outlets and plenty of leg space. I only had wifi. They largely over exaggerated the leg space. It's no more than a standard bus seating arrangement and the wifi constantly blacked out and would not let me access Youtube. Upon troubleshooting, come to find out, Youtube was being purposefully blocked by their routers. I don't know why and it's a small thing inevitably, but this isn't where it ends. I go to my first transfer in Hanford and yet another bus of the same type is there to pick me up. She was brought up to speed on my issue already, so she already knew what to do. I had to go to Visalia, which was on the route anyway, to get a ticket printed and tags for my luggage. So fine, we get it done, it's good, no worries right? Wrong! The very next stop, we were given a lunch break and she said 30 minutes. That was enough time for me to track down lunch, only to see her leaving 10 MINUTES EARLY! As I friggin got back to the station, I see her pulling out. I then spent the next ten to fifteen minutes talking with a manager, who managed to get her to turn around. The woman then proceeded to treat me with disrespect and contempt, reminding me at each break of what I supposedly did to offend her. That pissed me off and because of it, I have been leery of leaving the bus ever since, unless food was literally right next to the buses. I then spent the next ten or so hours on hard iron, bloody benches at a layoff drop in Las Vegas. It was not comfortable, people and their luggage was cramped and the people there did not speak nearly loud enough or clearly enough to give proper direction. Several people including myself had to ask repeated times on our directions so we didn't screw up. When it finally came down to transfer, I finally get on an ACTUAL Greyhound bus and it was, admittedly, a nice improvement overall. The promised power outlets were on each seat and the wifi, of which I am currently using in the last leg of my trip. It was better, but for some reason Youtube was still blocked and I cant find a reason why. Regardless though... I can understand if this was some cheap transportation system from town to town, no more than maybe $100 total. But the tickets are expensive, especially for what I needed. My friend ended up purchasing the most expensive ticket because of the priority boarding (which didnt matter for most of my trip) and the two free bags. In short, the money was not worth it. The accommodations are not comfortable, the layaway times in my mind are simply preposterous and in the future, I'm gonna do my best to fly instead of using the Greyhound. My trip is supposed to 64 hours, but it is more than likely going to be around 70. I would rather toss the extra hundred dollars and fly to my destination, in comfort, under 8-9 hours. I wholly recommend against Greyhound unless you have no better option.

Newman was very pleasant and made the booking for a party of 8 very easy. We fit comfortably in a…read morelimo while we celebrated two birthdays visiting three different wineries. The limo had birthday decorations that made our birthday girls happy. Especially, the complimentary bubbles, wine and water. Daniel our driver was courteous and was always there in front of the winery waiting to pick us up. We made every tasting reservation on time and appreciated Daniel's good driving and for him getting us back to Solvang safely. I would definitely book Nipomo Limo again because there is no reason to drive around and enjoy wine when you can be chauffeured around town in style!

Had a wonderful experience with Nipomo. Newman gave me a great quote and was very communicative…read more Driver showed up on time. Limo was clean and well stocked. He drove very safely to our two wineries and lunch and showed up on time for the next pick up. Everything was perfect! Would definitely use again!

5 stars for SLO Safe Ride! We used them to transport guests to and from our wedding, and they were…read moreabsolutely amazing. Since our venue was pretty far out, we were nervous people would complain about the travel, but we only heard great things from our guests all weekend. Everyone said the rides were smooth, organized, and stress-free. It gave us such peace of mind knowing our guests were taken care of and could enjoy themselves safely. Highly recommend for any wedding or event!

This place is amazing very professional and great employees…read more Jason is an amazing driver, friendly very professional and Excellent everything he does

Have used their services through Access for All which has been a game changer. Being disabled felt…read moretrapped with few options. Program has opened the world to me and given me back some of the simple pleasures in life independently. Team has been courteous and professional beyond wor

A heartfelt "Thank You", to Timothy of Care Connection…read more Two weeks ago he transported my mom from Marian Medical Center all the way down to a care facility in the San Gabriel Valley, about a four-hour drive. This was no easy feat because of the many challenges my mom has been experiencing, including the loss of her mobility. But from the moment Timothy picked up my mom from her hospital room; used the hydraulic lift to get her into the transport vehicle; made sure she was safely secured for the trip; made the long drive down; carefully lowered her back out of the vehicle; wheeled her inside; to when he finally gently placed her in her bed at the new facility, he treated her with the utmost care, compassion, patience and respect. The day was an emotionally charged one for so many reasons, but Timothy's empathetic care and professionalism helped to make this transition so much easier for both my mom and me, for which I am very grateful.

I called this morning and was greeted by a very sweet person named Helen. She was very detailed…read morewith her directions and I am super thankful for that. Great job Helen! Road today on the 8 bus and thank you bus driver Vanessa and thank you to the gentleman that took over the 8! Great service!

Having a heck of a time finding the hours the SMAT 5 and 6 lines show up at individual stops. Can…read moreanyone help?

We were very happy with Shining Star Limo!…read more We had a limo pick us up from our wedding and take us to our hotel. Then the next morning a car pick us up from our hotel and take us to the airport. Edgar gave us a deal for the double trips and I really appreciated that since we were on a wedding budget. We had no problems with either ride. In fact it was very simple.

Edgar at shining star limousine is the best! I rented out the big party bus for 3hrs and let me…read moretell you that is was beautiful and super clean!!!! This is a top notch place if you are looking for party buses! I would definitely come back! Edgar was also on time and was so cool. Thank you Edgar!

We give driver 5 stars!! He was very cool! This Stretched out Hummer is trashed... used & abused!!!…read moreA towel was covering back seat damage, food crumbs on seats, glitter everywhere, seat stitching coming undone, sky light looked like trash... a lot of broken parts. We could not get any thing to work until after the prom. No AC, no music, etc. Electrical tape covering rust spots, dents, front tires bowing out like the axles were bent. VERY nasty! Way over priced... owner charges enough for fares, maybe you should take care of your equipment! Sad our senior prom had this nastiness to deal with. TOTAL GARBAGE! I feel bad for the parents who paid for this. It was very kind and awesome, however, I feel bad due to the quality of the limo you paid good money for. Thanks Mr. & Mrs. O, we love you!!!

We did a wine tour in SLO and our driver was on time, easy to communicate with throughout our day…read moreand friendly. We will use your service again, thanks for making our ride so easy and special!!