Great experience from first phone call to inquire about a lawnmower repair to pick-up. While the…read morelawn mower took several weeks it was due to waiting for the needed part. I would definitely use them again, they are very knowledgeable about many brands and just downright pleasant to deal with.

Let's talk about the experience I had with Buffalo outdoor power equipment company. My mower was…read morethere for two months for repairs. I kept getting the runaround that it will be done. They kept offering me different options of repairs, and when I got my mower back, I paid the bill in full. the front wheel fell off and the mower was leaking oil. I do not recommend this company for mower services. The lack of professional follow up and customer service was not Part of my experience. Very low quality.

Dave S. I've gone here for years and have always had good…read moreluck. Bought a ferris mower, rtv, and a few small things. Good service and very nice to deal with. Tom had helped me out with the pricing and had me on my way in no time. I personally wont go anywhere else.

Bought a brand new corn planter from Thomas Gadd / Alexander equipment,on 4/29/2015, which never…read moreworked right so I returned it to be fixed(its new). Didn't get it back I time for 2015 planting season. Tried using it in 2016 yep still didn't work right, so had two local farmers look at it they said it's not working right. So back to Tom , didn't get it back in time for 2016 season. Well 2017 same crap, this time I told Tom I wanted a new unit or a refund, this is good he says,"you know it's been 3years bud!" Which he was working on unit first two planting seasons! So be warned he won't back what you buy! And is refusing to refund my money for a corn planter I've never been able to use!

Chris is so knowledgeable and helpful and makes sure I don't spend more than is required to keep my…read moreold Cub Cadet in good working order. They pick it up, fix it up and return. Wonderful service. I would not like to need to find a better shop.

I just had my new LS tractor delivered way ahead of schedule. Jim, the man that sold me the tractor…read moreand delivered it, was fantastic to deal with. Very knowledgeable, genuine, patient, friendly and trustworthy. He far exceeded our expectations without the usual salesman pressure and haggling. I can only hope the tractor quality and the service department are equally as good.

A friend bought a Wallenstine log splitter here. Bad design. It had a catistrophic failure, tried…read moreto take it back, got 'the run-around', then was told his warrantee ran out last month. I would not consider this good customer service.

I used to work for a competitor. People asked me why I made my investment in a Kabota Zero Turn…read moreMower at Niagara Implement. It was because over the years I saw how good their service really was and how well they treated their customers. The service and the value for price made Kubota and Niagara Implement the natural choice. The integrity of Al, Matt, Greg and the entire staff is what impresses me still today. Now years later when I needed them they were there for me. Well done. I have done and still do time after time I recommend these folks and their products wholeheartedly! Never be afraid to work with the very best...you won't be disappointed!

We rented a small excavator from Bobcat of Buffalo. The entire process was simple, fair, and…read morereasonable. They dropped off the bobcat, gave a quick tutorial on operation, and left it to us. After we were done, they came back on a later day and picked it up. Both drop off and pick up were a 5min process. The machine operated with no issues. This specific machine was able to retract its tracks so that it could fit through small spaces (fence gate, in our case). Would gladly rent from Bobcat of Buffalo in the future.

My name is Chris Contrino, I am a business owner in depew, ny. I own a small landscaping company…read morethat I started right in the beginning of the COVID pandemic, a year later we are still pushing through, but it has not been easy, with the recent government stimulus me and my family decided to rent a E10 excavator from Bobcat of Buffalo and get some drainage done at our personal home, being first time renters we broke the machine, Oops! We were on a tight budget and the deductible for the damage put my account in the red. I called Bobcat and spoke with Mike Freundschuh about my rental and he refunded me the entire deductible! In these hard times, I don't know if I would have been able to bounce back from this or at least at the point my business is at, I would definitely recommend Bobcat of Buffalo to anyone looking to rent a heavy duty machine you can count on to get the job done. They have a very respectful and understanding team and I would not go anywhere else!

In the AI reviews it mentions Integrity well I have to counter that review. I found out just how…read morelittle Integrity they have just today . One of the hydraulic hoses on my Kubota loader spring a leak so I brought it in to get it replaced . They made a replacement it is a 3/8 inch holes . I thought while I was at it I would replace all the other hoses so that I wouldn't have to worry about any of them bringing a leak anytime soon . They had to order the connector ends cuz they didn't have enough to satisfy my order . So I took off my hoses a week later brought them in and when I picked them up I mentioned that they seem to be pretty big in diameter and the service rep said yeah there's 30 . When I got home I realized they made one half inch diameter hoses instead of 3/8 in hoses. So I called them up and they said that won't be an issue whatsoever you can use those . Well it turns out the very first time I used my tractor it blew the seal on one of my bucket loader hydraulic Rams . At first I didn't know where the lake was coming from and I thought it might have just been from changing the other house. So I cleaned up the mess used the tractor once more park it once again oil on the floor and then I saw where the oil was coming from. Anyway I talked about the service manager and the owner of the Newfane Kubota dealership and he denies any responsibility just a coincidence she says just a coincidence will my tractor has been kept indoors it is immaculate you wouldn't even know it's age by looking at it. It has only 500 hours on it which is nothing I didn't have any seepage or any problems before this. Not only that but since they use half inch hose with half inch connectors it cost me an extra $100 and I didn't even complain about that I just took his word for it that everything would be fine. Well today he said he's not doing nothing for me he's not going to give me the seal kit I'll have to buy and install myself. He doesn't care that he overcharged me $100 because he used the wrong size hoses. He takes no responsibility here whatsoever. I will never go to this dealership again and I hope nobody else does.

I used to work for a competitor. People asked me why I made my investment in a Kabota Zero Turn…read moreMower at Niagara Implement. It was because over the years I saw how good their service really was and how well they treated their customers. The service and the value for price made Kubota and Niagara Implement the natural choice. The integrity of Al, Matt, Greg and the entire staff is what impresses me still today. Now years later when I needed them they were there for me. Well done. I have done and still do time after time I recommend these folks and their products wholeheartedly! Never be afraid to work with the very best...you won't be disappointed!

This guy knows what he's doing. Fixed our atv to make it run like new. I'll definitely bring any…read moreequipment here to have it fixed the right way.

I have brought so many of my things to Lockport small engine repair. I brought my brush hog, my…read moreETV, my side-by-side, my tractor, my tractor's brush hog,, my tractor's Rototiller, and a few more things. Every single time everything was repaired perfectly. I have never had a problem with Lockport small engine repair. They stand behind their work give you an awesome price and their work is top-notch. When they had to work on my tow behind brush hog, they gave me a price and I thought it was awesome. Well some work needed to be done to my brush hog that was unexpected. They did not charge me for any labor or anything extra. That set a lot to me! Lockport small engine is an honest shop. I 100% recommend and they are just awesome people. Definitely go there!

Robert Mays returned my call quickly and showed up when he said he would. Good customer service is…read morescarce these days, which impressed me. He trimmed our evergreen tree and cleaned up in record time (on a Sunday afternoon) and at a very fair price. I highly recommend this service.

I just want to warn people who may be thinking of using them…read more My brother next door hired a solar company who subcontracted Mays to remove a couple branches from my oaktree that were hanging over his garage roof. Instead they took down half my tree. Even after we told them not to cut anything on that tree except for the agreed upon branches. Pretty much an F-U to us.