From the moment we walked in, we were immediately impressed with the knowledge, honesty and non…read moresalesy approach of Fireplace by Design. On top of this, their bid for a higher quality and larger fireplace was nearly $2,000 less than one of their major competitors (Claxton). Compliance with building codes, gas line requirements and attention to detail was outstanding. The day our unit was installed the staff were friendly, focused and again very knowledgeable. This business will do tear out of old fireplace units if needed which some businesses we visited would not. I cannot say enough positive things about John and the Fireplace by design team. My opinion is they are the best in town.

We purchased our 2 gas stoves back in about 2002, replacing our wood burning stove, and have never…read moreregretted our purchase. They have kept our house warm during power outages, since you can turn them off and on with remote, and not needing electricity, which is so handy to do so from the easy chair. We have counted on them for help, a couple of times/ my fault on both times, you do not leave the door open as I did thinking during the outage we would get more heat, as you can melt the knobs./ Yep, common sense not to do that. But the guys helped me and back to normal. The stoves are great. The guys let us browse around and did not pressure type sales, just answered questions and gave info. They installed it, cleaned up, explained how to use it, and gave great service. They have a huge selection for every style to choose from, little old fashion to modern and sleek. You can enjoy yours and know you can count on good service too.

just had Randy here from Fred's! He did a wonderful job of cleaning and inspecting our furnace…read more Gave some pointers. Changed filters and humidifier pad. Was on time and tidied up after himself. They are a 10/10 Omaha business!!

Best company in Omaha hands down! They have fair prices and great technicians to keep your up air…read morerunning!

I called Getzschman yesterday for the first time after calling 15 different places who advertised…read more24 hr emergency services, but they couldn't follow through. I was having a plumbing emergency and needed help. Getzschman said they could help and sent a plumber to me right away. Dylan was a great help. He was polite, thoughtful, diligent, and focused. He had it fixed a short amount of time, and the price was reasonable too. It was just like in the old days when people took pride in their work and they treated you great too. I will call this business again when I need great service. Thank you. Joan Wegrzyn

Hang on kids, we're going for a ride…read more Install for new AC and furnace. Guys are super friendly, polite, and answer all of my questions. One guy shows me pictures of his dog - awesome. Later that night I notice water dripping from the humidifier down the side of my furnace. I call and the on-call guy walks me though how to stop it. The next day, a service guy comes out and tells me that the install guys forgot the condensation hose that connects the humidifier to the drain pipe. He connects a hose and tells me I'm good to go. He too shows me pictures of his dog - lovely. The next morning, the rug next to my furnace is wet - the drainage pipe is leaking. I call again and the same service guy comes out and tells me the install guys didn't glue the drainage pipe pieces together. He glues them together and I point out that it looks like it's still leaking. He tells me it's just water from when he took it apart and leaves. About half hour later I look, and sure enough there's a puddle. I call him and he says he'll turn around and come back. He does and tells me a thingamajig wasn't tightened at the bottom and NOW we're good. (Note: I had to leave work early twice for this.) A few days later the electrician and a guy doing something with the gas line come out. Again, super friendly and polite. A couple hours later I notice it's getting toasty in my house. Thermostat reads 77 and there's a yellow triangle symbol with an exclamation point, that when I click on it says, "Communication Error, " to not try and fix it myself, and to contact my dealer. So I call. Again. On-call guy walks me through a reset that doesn't work, so he comes out, only to find they didn't flip the power to my AC back on. He apologized and said their notes showed they checked everything was working before leaving, which clearly wasn't true. The final part of their installation service is called "commissioning". I have a text message stating my appointment is on Friday, May 16, between 3 and 3:30. I leave work early, arrive home at 3, and shortly after 3:30 call to get an ETA. I am told my appointment is for the following Monday at the same time. I look at my work schedule and confirm I can make it work between appointments IF he can be there right at 3. Commissioning guy is right on time, fully explained my new unit and thermostat, and made adjustments to optimize it to my home. He was very helpful and even fixed an issue I was having with my front door, which obviously, was completely unrelated to his visit. Overall, I'm satisfied.. A very annoying and inconvenient start, but they are prompt with fixing issues. I also like their service plan (free for the first year) and that it includes every 6 months maintenance and a furnace filter.

Great local company. Honest. Trustworthy. Reliable. Dependable. Reasonable…read more My house was for sale & the warranty company the buyers wanted to use, was telling us that our CO levels were too high. So high that if they were correct, we'd be dead! However, Wichita Heating was able to come out and was able to give us a second opinion. The readings were normal. We will forever be their customer!

We have used Wichita for about 20 years. They are honest and skilled in their work. If you are…read morelooking for a heating and air company that care about their customers then look no further.

I very happy with the technician McCarthys One Hour Heating and AC sent to my house, Boi Za Thang…read more He performed a regular HVAC maintenance checkup. He explained clearly what parts required replacement and why. He had a very pleasant and friendly disposition.

Richard came out today and did a good and thorough job cleaning and explaining what was done to…read moremaintain our air conditioner. We have had Carter out in the past as well and they always do a good job. Highly recommend.

Deep annoyed with what appears to be a cash grab…read more Paid for new laminate flooring, initially paying a portion and financing the rest. Got a bill about three weeks after completion for around $300. Called to inquire three times and stopped in today. Salesman has yet to return my calls and the supervisor was unwillingly to have a discussion. Even a simple moment to say he'd return a call. Overall awful customer service

Our sales person is Dallas. He listened to what we needed and thoroughly explained several options…read moreincluding commercial grade flooring - which is what we truly needed. As we worked together we eliminated till we had the right product. In the end we paid far less for better materials than the big box retailers. No BS, having shopped elsewhere and dealt with "sales," we were able to decide quickly; this was a welcome relief!

Weatherguard installed a new DaVinci roof on my home about 4 1/2 years ago. Installation was quick…read moreand clean. Since then the roof has performed flawlessly through very high winds, driven rain and hail, with no call backs at all. I recommend this company.

The worst. Called after the Forman and he forgot to fix my leaking Weatherguard roof. Installed two…read moreyears ago and the same leak happen THREE TIMES. When confronted with my issue, I was given a load of bull crap. Terrible attitude from Trent and Higgins. Got blamed for a problem for products that we never sold to them. Got hung up on by Trent. They are to be lumped with siding salesmen from decades ago. Can't say enough about the shitty way my issues were handled. I would buy a tent before spending a dime with John Higgins Weatherguard. Horrible. Horrible. The worst.

Awesome company and owner! Extremely professional, quick workers, and excellent workmanship…read more There was no debris, nails, etc..left. 100% recommend!!!

Twice we have called on McCoy roofing and they have been quick to respond. Their representatives…read moreare polite and professional. The best we have dealt with in the Omaha area.