I've been leasing a property from this management company since June, and unfortunately, they have shown a complete disregard for tenant safety. One major issue I've reported multiple times is a loose stair nose that poses a serious safety hazard. Despite bringing it to their attention over 4 months ago, they have failed to fix the issue. Today, I almost fell due to their negligence, and now the stair nose is completely broken, making the stairs even more dangerous. Rai, who handles these requests, has shown no urgency in addressing this. The contractors they hire are incredibly unreliable--cancelling appointments last minute, rescheduling, and then never showing up or responding. This company's lack of professionalism and care for its tenants' well-being is shocking. I would strongly recommend against renting or buying from them, as they clearly don't take safety or customer service seriously. If I could give 0 stars I would Updated: Gregg claims they have made multiple attempts to access the property and that is a lie, they have hired two contractors, the first one never showed up even when my wife stayed home and didn't go to work. they never contacted us again The second contractor set a date and then cancel, when asking for another date I told him we weren't home that weekend cause we were going away, after this message he never tried to contacted me again. so no Gregg you have not tried to get this fixed don't blame the tenant, I have pictures with the conversations with your contractors if you want me to post them for you to see read more

Gregory Tran - The Gregory Group - Real Estate Agents Near Me - Austin, Texas

Great service and expertise when Gregory Group helped me leasing out my various properties on various occasions. Good processes that are streamlined, great and clear communications, and very transparent and fair pricing. read more

Greg is super quick with communication. He is Knowledgeable and will explain thoroughly how to sell your home and to do it quickly in Austin area. Highly Recommend. read more

Greg made the process of selling our home so easy. We pretty much packed up everything and moved out of state and then had the house fixed up to sell. Greg and his team helped manage all of this. He was over at our place to check on everything - even going over himself right after getting home from vacation to check on everything just before one of the Austin freezes. On top of all of this, we were under contract with a competitive price within a few hours of going on the market. I can't recommend Greg and his team enough! read more

Don't believe this person, unprofessional and you just waste your time with him, they will hide many important information and let you face all the problems, disappear before closing day and never help and he cares only for his benefits . read more

Greg and his team clearly understood what I was looking for and brought me the best deals on the market. He is very knowledgeable about Austin and walked me through several options at each step. As an out-of-state buyer, I relied on him to make informed decisions throughout the process and appreciated his insights on neighborhoods, comps and good food! HIGHLY recommended. read more

Greg and the team were stellar in our home search. Austin is a difficult market and being able to navigate the challenges, handle the negotiations, take care of all the paperwork while making the client feel first class truly makes them standout. We purchased during the peak of the Austin boom and somehow came out of that experience feeling like we got a fair price and our forever home. Thanks Gregory group and will recommend to anyone! read more

I couldn't recommend the Gregory group more! Everyone we interacted with was always readily available to answer questions, support us step by step through the process, and help us make the best educated decisions given their expertise on the market. We have used Greg for both selling and buying. Don't look any further for your Real Estate needs! Thank you Greg and team! read more

I am an out-of-state buyer and came across Greg and his team through Zillow after months of working remotely with several other experienced realtors in the Austin area. I was looking for roughly 3 months before with no progress... then I reached out to Greg... he was responsive, resourceful and knowledgeable of the area and the market. I am a seasoned realtor and investor in several other states, so working with Greg was very easy. Greg has a great team that helped me through the entire process of searching, viewing, offer, closing, and leasing. Jacob helped with all the virtual viewings, he would go out and take videos of whatever house I wanted to see. He also helped with the walkthrough, inspection, etc. Heather helped through the closing process and leasing process. I was able to lease the place out with only a two-day vacancy from when the seller moved out! Greg was the brain of the group and was always there to help me brainstorm and make the hard decisions. Austin is a difficult market to buy with high level of competition. We were able to get a house a great price at a great time while interest rates were low. All of this was done remotely, since I could not travel due to COVID. Additionally, Greg is very resourceful - he is able to recommend some of the best inspectors, mortgage brokers, handyman for all your needs. Him and his team are truly the one-stop shop. I ended up recommending a friend to Greg that also ended up successfully purchasing a great investment home. I would absolutely recommend Greg and his team for any buyer but especially out-of-state investors! I will be looking to his team again when I decide to buy or sell my a house in Austin, TX! read more

had an unfavorable experience working with Gregory. His communication was unclear, withholding crucial information until the last minute. The property was listed 300 sqf less than its actual size, a fact he was aware of during the home survey but failed to disclose until three days later. This put me in a difficult situation as I had already given notice for my apartment. Additionally, Gregory was uncooperative in negotiating the price, citing adherence to the appraisal, despite the appraisal being unfair, a detail he was aware of. Obtaining information from him proved challenging, and he lacked transparency when interacting with the seller. I do not recommend his services and regret my decision to work with him, with evidence available for those seeking further details. read more

Greg and team were fantastic to work with! My husband and I ended up walking away from a house at the 11th hour and frantically reached out to Greg in desperation to help find a new one. Greg was super profesional and incredibly helpful in a time that could have been very stressful. Would recommend 10/10. read more

We scheduled a last minute showing and Greg met us and gave us a really nice and detailed talk. Gave us all the information we needed to know. Would highly recommend read more

I highly recommend going to Greg! He knows all about the market, explains every step of the process, guides you through it all, is always available (probably doesn't sleep), and is even helpful after the process in case there are any issues, concerns, or questions. Truth is that "Greg is the best" is an UNDERSTATEMENT!! I was lost looking for a house to RENT and because of his knowledge, experience, expertise, and patience, at 24 years old, I am now a HOMEOWNER!!!!!! Yes, it happened that quick. When I was looking at rentals on Zillow and sent him an inquiry e-mail, he shortly called me and asked why I wouldn't just buy a house. Anyone would prefer to buy, but my credit didn't have enough history which was the only, yet biggest barrier in buying a home. In fact, even RENTING was impossible because of this issue. I kept getting denied on rental applications. So through this call he told me about a lender (who is also amazing!!!) who is very helpful and has helped many people like me and we took it from there. Greg and the lender honestly made a dream come true! read more

Gregory Tran - The Gregory Group - Greg's housewarming gift! :) A grill!!! - Real Estate Agents Near Me - Austin, Texas

Being a first time buyer, and out of state transplant to Austin, I needed someone who was willing and able to work with me virtually to help purchase a condo sight unseen, especially in this hot property market. Greg and team (including Heather, Jacob and Rai) were professional, attentive, and willing to go the extra mile in ensuring that all my questions were answered and my purchase/move went smoothly. Definitely recommended! read more

Our first and probably forever realtor! Being from out of state, finding Greg, Jacob and Heather was a real blessing as they made the house hunt for us easy and stress free. The team is very responsive albeit the time difference and are always so very willing to immediately go out and take photos / videos / share documentation of houses that caught our eye. Which proved especially helpful given the current state of the market. When we were able to fly in for a short visit, they made sure arrangements were made (even last minute) for viewings and were always present to answer any concerns / inquiries we may have. One thing that stands out about them too is how they helped us stay within our set budget - to the point of being very honest with us and saying that given the very hot market, one house we were looking into was getting way over priced and that we can probably get something similar for a more reasonable cost. And the service doesn't stop there. Since we couldn't transfer right away, the team made sure to keep checking on our house until the time we were able to move in. Exceptional service through and through! Thanks again you guys for helping us get through this (what we would imagine as) stressful time! We truly appreciate you read more

Greg and Heather were professional, timely and knowledgeable of the market. They were easy to work with and I would advise any prospects to call them for your sales or leasing needs. read more

Greg was extra informative and professional with the home purchase process. He provided a lot of guidance and expertise even when I was out of state. Would recommend Greg and his team for future property purchases. read more

We had a good experience working with our agent-Lixin. Without her, we could not buy a house in Austin successfully.Lixin is earnest, has good communication skills and she loves her job. We are grateful to have her. read more

Gregory and his team were A+ all the way.They answered all our questions through the whole process. Definitely recommend him and his team. Will do business with them again. read more

My favorite thing about working with Gregory Group was that there was always a very responsive and helpful person on the team ready to help me via email or phone. As a first time home buyer, I had several times throughout the buying process where I had a lot of questions and there was always someone available to have the conversation with me. Any time I requested to visit a property I had something scheduled very fast, sometimes within hours. And sometimes I was able to visit the same day I requested a showing. I would also be remiss not to mention that Greg's negotiation skills helped me to get cash at closing for repairs and I would not have been able to lock down the deal that I got in this extremely hot market without his contract term recommendations. I could not be happier with the service provided by Gregory Group. They are top notch and professional. read more

We ran into Connor James from the Gregory Group at an Open House. He talked about having more than just someone to open doors and submit offers. We kinda felt like we weren't getting far with our other realtor so we went ahead and asked him to come up with a home list and show us around. He was very prompt and spent countless house helping us with a number of different ideas and areas. He also helped us with a cover letter for our offers which definitely helped. We went from wanting an old fixer upper, to wanting a new build to expanding our search to areas we weren't too keen on at first. Typical first time home buyer wanting everything at a bargain price. We ended up finding a beautiful home somewhere we never expected! I was scared we wouldn't get it and wanted to offer more than asking, he did some research and even talked with supervision before suggesting we offer below asking! I thought he was crazy but we went ahead and sent the offer with our cover letter! 2 days later they accepted and we were ecstatic!!! Here we are a month later and are settling into what we now call home! It's amazing how distraught we were at first but with Connor and Andrea, his closing assistant's help, we actually did it! Both of them were integral to making this deal happen. Andrea answered over a million questions for us and was super courteous even with the the dumb ones we had. Can't believe we are actually homeowners! Thanks guys! read more

2022 Rental - I was very lucky to have Greg and his team to help me lease my properties. New members joined the family forced me to leave Austin temporarily. Many difficulties arouse because of my absence but work with Greg not only brought peace of mind but also smoothing the problem solving processes. From minor repairing, upgrading, listing, checking background, screening applicants, showing and walking through, Greg and his associates were always efficient, resourceful, knowledgeable and professional. I would discuss my concerns about leasing my property to a perfect strangers, he would understand my concerns and provide valuable solutions. My properties were leased out in 2 days after they appeared on MLS while I was out of town. In addition to the work attitude, their charges are very reasonable, no crazy extra charges because of my absence! Now, that's something. Thanks Greg. James read more

Lixin is a professional, friendly realtor and is always a pleasure to work with. I worked with her in buying a house in downtown Austin. She worked very hard and focus on every single details and very professional despite her relatively fresh realtor career; She spent a lot of efforts communicating with listing agents in every single deals and she managed to come back with executive contracts in many cases despite the Austin's craziest house (seller) markets. Her warm and friendly approaches, passion for success, negotiation skills are top notch and I highly recommend her to anyone who is looking for a warm, professional realtor. read more

Gregory Tran is an amazing realtor. He made the whole process easy, on point with getting you what you wanted in a timely manner, very responsive and definitely recommend this man to anyone looking to purchase a new home. He's great and very easy to talk to. HIGHLY RECOMMEND! read more

Greg and his team are professional, knowledgeable, and responsive. They have kept in touch every step of the way and ensured that we got the best price possible! read more

We've used several different realtors in the past, but Greg and his staff are the best. We've used his team for the last 5 real estate purchases/sales. He goes out of the way to help us throughout the entire process. He works hard and makes sure we understand everything and are satisfied. We highly recommend him and his team. read more

Greg and his team of professionals Ricky, Jacob, and Jev were an exceptional group to work with throughout my home searching experience. While I was unable to follow-through with buying a home due to external issues on my end, Greg's team helped execute every step of the home buying process swiftly and efficiently. My journey initially began in Austin where, upon submitting my request for pre-approval, Ricky helped grant it on the same day. Moreover, when requesting to tour a home I found on Zillow, Jacob was there to walk me through it the very next day and was ready to put in an offer at my call. With the housing market in Austin exploding, I had even considered options in San Antonio, where Greg was able to quickly connect me with his peer Jev to explore homes there, who was then able to prepare an online automated list of homes for me to consider touring in San Antonio. Greg and his team made my initial home hunting experience way easier and stress free than I thought it could be. Their dedication and willingness to help at every moment really dawned on me how lucky I was to have connected with them. If you are looking to buy a home and need a friendly team that takes prompt initiative to get you what you want, Greg's team is it. Despite my decision to not purchase a home this time around, once the time is right for me, I would be more than grateful to work with Greg's team again to land the perfect home 1000%. Thanks again you guys! I'll be seeing you again! read more

Before choosing a real estate agent, I conducted a lot of research to see who would be the best choice based on the investment they make into selling the property (time and effort, not necessarily financially) and how they promote their listings. The Gregory Group had the best to offer: their organic rankings are excellent (meaning people find listings on his site easily), their social media presence was strong, and I could tell they put a lot of work into their listings. We spoke with Diane and then met with her at the listed home. She spent hours answering our questions, providing objective data regarding how many homes they sell, how long their listings typically stay on the market, and providing tons of info on comps in the area. She made the process incredibly easy and took extra steps many other Realtors don't (but should). The whole buying process happened so quickly but we felt it was the right choice sticking with her throughout the experience. Her hard work and knowledge of what it takes to sell/buy a home really paid off. We accepted and Diane, who was also incredibly friendly and helpful, walked us through every step of the closing process. It couldn't have been a more pleasant experience. read more

Greg was awesome. I wanted an investment property in Austin, but wasn't sure where to start. He took the time to explain the ins and outs of the rental business, and gave some tips on what to look for. I was coming from out of town, so when we found a property I liked online, he would go take videos for me so I could have a better view than just online photos. We ended up finding a gem in the rough on one of my trips down, and used his contacts to get it all fixed up, and he even found a tenant for free. Five stars all the way! read more

I live in New York, and own a condo in Austin. After several years, I finally decided to put my place on the leasing market, and Greg was was the right man to help me find my first tenant. The first time is always scary. As an investor and a numbers guy, Greg has a good sense of market valuations and is never shy to provide his personal opinion. He also knows what it takes to get the job done. One day, he changed all my light bulbs after he noticed one of them blew out. This was to ensure my condo stayed 'presentation ready'. Greg is smart, fast, and professional. I enjoyed my experience, and look forward to working with him more in the future. In short, Greg is like Winston Wolf from 'Pulp Fiction' - he solves problems. Call him, and the cavalry will come. read more

Greg was great. We were looking at purchasing a property and are really happy we were able to work with him. He was knowledgeable, responsive, organized, and gave advice that was honest and really useful. I never felt like the sale was more important than finding the right property that made the most sense for us. When we did find a property, we needed the right lender and spent some time shopping around. Greg recommended a lender for us that had a better product than any we had found, so that was a big help too. During our negotiation, Greg kept in communication with us throughout, and stepped right up when it came to working out a couple of sticky points with the seller. I would definitely contact Greg again if we ever purchase or sell in the future. Highly recommend! read more

A friend recommended Greg to me, and I am so glad she did. From the day I called him, he has been incredibly responsive and accommodating. I was a first time buyer, and Greg took the time to answer all of my questions, and also provided really great advice on things I had not even thought of. He provided great insight about the neighborhoods I looked at and was very knowledgeable about the cost of similar condos that had been recently purchased in the area. I think you can tell a lot about a person by the people they are associated with, and every person that I met through Greg was genuine, knowledgeable and eager to answer my many questions. Greg went above and beyond in helping me find my first condo, and I have already recommended him to many of my friends and family. read more

My husband and I were talking about the market getting hot in our area. The next thing you know Greg Tran is in our home with a complete plan to put our house up for sale. He sold our house so fast we had to go find another one. Well Greg asked us what we wanted and he went and found out as well! Wow talk about service! He is a DEAL maker! He listened to our wants and then made it all happen! We are very happy to recommend Greg! read more

Im a renter and my lease is ending in literally 1 week. I was told personally from the owners of the property im renting from that if its any issue to show the house to potential renters, i may refuse respectfully. Gregory Tran sends me a text around 8 pm and doesnt ask if its gonna be a problem or anything to show the house, he TELLS me hes showing the house the following day at 2:30pm. When i let him know respectfully its not a good time for me and to please respect my privacy at rhis time. He tells hes showing the house anyway and to refer to my lease agreement if i have any questions. So keep in mind if u sign with Gregory Tran he has no respect for tenants privacy. If hes NOT going to be considerate to his own clients tenants, then why would he have respect for anyone else. I strongly recommend not using gregory tran as a realtor. STAY AWAY FROM GREGORY GROUP!!!!!!!!!!!! read more

I recently moved into my first new home a few months ago and WOW. I was nervous at first thinking this experience was going to be long and stressful.. but is was everything BUT that. This whole process from start to finish was a breeeeze. The Gregory team went above and beyond to meet our needs and expectations. Heather was very quick to respond and I felt very comfortable asking questions at any time. We are very happy homeowners and will continue to use and/or recommend this team forever moving forward. Thank you Gregory Team for an exceptional first time home buyers experience!! read more

We used Greg and the Gregory Group to buy, during which we were ( / are) living abroad. He was recommended by friends who also live abroad. Greg was patient, thorough, and kind throughout the process, and his local and investment knowledge was really helpful. His responsiveness was fantastic and he was quick to raise his hand and help if we needed another 'look' at a property (including taking videos for us). Would highly recommend him/them. read more

I'm an investor and this was my third purchase that Greg Tran from the Gregory Group helped me with. There are several reasons for me to have Greg continue to represent me. Specifically, his unique and valuable perspective helped tremendously during the negotiation process. Equally important, his consistency with ongoing advice throughout the entire buying process made it a very stress free experience. Even though I'm pretty familiar with the whole process, Greg never skipped any steps and provided me with the same excellent service as the very first time. I understand that there a lot of realtors out there but there are only a handful that provide a consistent high level service from the start to finish and Greg Tran from the Gregory Group is definitely on top of that group. read more

I bought a few properties with Greg. And I've worked with several realtors prior to working with him. I want to say that if you are looking for a realtor who is knowledgeable about the market, works seamlessly with the client, wonderful in getting the best value for the client and perfect in after service, Greg is the one. After I told him my needs, I was impressed when he pulled out a list of the properties that met my expectations. And he had all the numbers worked out ahead of time, namely price, rent, ROI and everything that I would need to make the decision. That not only saved my time but helped me hit the target so precisely. Buying a property with Greg was such a smooth and pleasant experience. I would recommend Greg and his team to any investors here in Austin! read more

I cannot recommend Gregory & his team enough. They are professional, knowledgeable, and incredibly effective. Gregory is an expert when it comes to understanding the Austin real estate market and he's consistently provided sound recommendations and amazing service. He's helped me rent my house out now 2x, and has helped numerous friends find their dream homes in one of the hottest real estate markets in the country. What stands out about Gregory is his level of service and support. He is wonderful to work with and would be a great choice for anyone looking to buy, sell or even rent. read more

The Gregory Group made purchasing my first home the easiest process I can imagine. From Greg who negotiated the finer points of the deal and showed me something like 20 homes in 2 weeks time, to Connor who showed me another 10 homes in that same period, to Rai who kept everything in order and Andrea who kept the deal on track for an on time closing, I could not have asked for a better experience. I managed to go from first looking at homes to being in contract in about 3 weeks and closing or so month later. I started looking in August and I am now settling into my amazing new home in October. The Gregory group found me a home in my price range, in a better location then I thought I could originally afford that even had a pool! 5 stars on this one but only cause I can't give them 6. read more