1st surgery I felt like cattle in a line going to slaughter. This is 2nd surgery 1week later…read more(cataracts). My appt was at 7:45, I finished all the paperwork and was checked in at 7:49. It's 9:25 and I'm still waiting in lobby. We have to fast, get a ride and show up 20 miles away and go thru downtown traffic to sit and wait so far almost 2 hours! This wasn't suppose to be an all day thing - 2-1/2 hours start to finish -- but I'm still waiting - THIS IS NOT A GOOD PLACE IF YOU VALUE YOUR TIME AND ALREADY PAID UP FRONT TO SIT AND WAIT!! I do NOT recommend.

This place is an absolute joke. Patients are required to fast for the procedures and the center…read morecannot manage their schedule. My husband had a 10.30 appointment and was not taken back for surgery until 12.30pm. Treating patients this way and is very disrespectful and indicates a money grab over patient care - run somewhere else!!!

I bought the groupon for the IV therapy. I've been looking for a place that does this for a few…read moremonths now but finally learned of this place after finding it on Groupon. The Staff was professional and kind and got me in pretty quickly. I upgraded my cocktail to the focus and feel rather alert from it. I got another appointment set for next week. So far I'm loving how I feel. *** Update 2nd visit wasn't so great. They twisted the IV needle in my arm and left a major bruise. The girl did not seem to know how to remove it.

Dr Tyce was amazing! He paid close attention to all my problem areas and pain. I felt like I was…read morewalking on cloud9 after my appointment with him. His staff is very friendly, and the space is so big and spread out. Very clean facility.

I love this location they are so friendly and professional. Especially the front desk ladies!read more

patient care is secondary to office staff and billing. unprofessional, uncaring, and poor overall…read moreservice. don't waste your time. when it comes down to it, their time is vastly more important than yours. paperwork and IT systems are always inaccurate, which I hilarious given you have to reregister for almost every appt

just got my toe amputated, angela was the goat. she gave me a lollipop i think it made up for the…read moretoe. curtis cut very clean, looks straight!

I went to Breeze Urgent Care after going to CareNow a few days ago, where they failed to prescribe…read moreme any medication, causing my illness to turn into a very painful ear infection. Luckily Breeze Urgent Care was here to save the day! I made an appointment about an hour before I went, and once I got there I was in-and-out in less than 30 minutes. The facility was very aesthetically pleasing and clean. All of the staff was very friendly and helpful, especially the nurse practitioner, Mary. They sent the antibiotics to my pharmacy immediately, meaning it only took me a little over an hour to receive care and get my medication. I'd highly recommend for convenient care and will definitely return here before going back to CareNow!

July 4 th weekend stepped on a dirty nail pretty nasty puncture wound in East Texas so I drove…read moreback to be seen at Complete Care. I'm an old ER RN so I knew the ER would be crazy, but I know a puncture can get really bad quickly, I received excellent care from an extremely experienced Doctor and great staff without the craziness and all day wait time of the ER at the hospital, I even received follow up care! I've used complete care for fractures, asthma etc for family and myself. The care was impeccable as always thanks you! Dr Lepak is amazing !

1 Star -- Completely Failed by the Level of Care…read more I genuinely do not understand where the numerous five-star reviews for this facility are coming from, because my experience was nowhere close to five-star care. I specifically chose this facility in part because their website advertises ultrasound availability. After arriving, however, I learned that an ultrasound technician was not actually there and had to be called in. When someone is choosing where to seek urgent medical care, advertised diagnostic capabilities matter. I came in with significant left-sided pelvic/ovarian pain and a complicated medical history. I was completely honest with the physician about the pain medications I am already prescribed and why I take them. Instead of feeling like that honesty helped my care, I immediately felt judged. His demeanor and facial expression noticeably changed, the examination felt rushed, and he seemed eager to leave the room. The nursing care was equally concerning. They attempted to establish an IV seven times without success. I was stuck seven separate times, and I did not receive so much as an apology. Based on my experience, I had serious concerns about the level of competency and training demonstrated during my care. I was eventually given one Toradol injection. The physician had told me he would address my pain, yet I still had to specifically ask for pain relief. The transvaginal ultrasound was excruciatingly painful. Ironically, the ultrasound technician who had to be called in was one of the only people who actually advocated for me. She could clearly see the amount of pain I was experiencing and advocated for something stronger to help control it. More than 30 minutes later, I still had not heard a word from anyone regarding that request. I wasn't given a call light. I wasn't connected to continuous vital-sign monitoring. I was left alone in a room in significant pain without meaningful communication about what was happening or what the plan for my care was. I was also extremely disturbed by what I witnessed regarding patient privacy. Nursing staff discussed another patient's medical information inside my room and used that patient's first and last name. Regardless of the technical circumstances, patients should not have to hear identifiable information about another patient's care, and it made me seriously question how my own private medical information was being handled. Most frustrating of all, the ultrasound confirmed multiple cysts on my left ovary, exactly where I was experiencing significant pain. I did not come here without a legitimate medical concern. The only two employees I can genuinely compliment are the receptionist and the ultrasound technician. Both were compassionate and professional. The ultrasound technician, in particular, recognized that I was hurting and actually advocated for me. I chose this facility because of its extremely high reviews and because it appeared to offer the diagnostic services I needed. I expected compassionate, competent urgent medical care. Instead, I experienced seven unsuccessful IV attempts, inadequate communication, serious concerns about patient privacy, inadequate pain management, and a diagnostic service advertised as available that required someone to be called in. I came here looking for help. Instead, I am leaving feeling judged, ignored, and defeated. I have absolutely no idea where all of these five-star reviews are coming from, but mine certainly will not be one of them.

My visit was to get test results. Dr Sharaf was very clear explaining the results. She also…read moreexplained that I should see a specialist for a second opinion. She is very thorough and answers any questions I have. My experience at her office is a very friendly professional staff which makes you feel comfortable and important. I highly recommend her to everyone, love her and her staff. Carolyn M.

Dr Sharaf is a really caring and good doctor. I will say that she will tell you what you need to…read morehear about your health care. This isn't to say it's what you want to hear, but that you should hear. But even with having to be a little tough at times with patients like me that is afraid of getting blood drawn, she still makes me glad she is my doctor. Because she will make sure that both her and her wonderful staff will not let me forget what lab tests I need done. I saw a different GP in Southlake before coming to see Dr Sharif and it's because of this other doctor that I know I'm lucky that Dr Sharif is on my side. The other doctor didn't care at all what happened to me during one of the most stressful times in my life. The other doctor didn't want the complicated patients. But Dr Sharif doesn't seem to shy away from patients that may be hurting both physically and mentally. Anyway, Dr Sharif is by far the best GP/Internist I've found in the area. Thank you Dr Sharif and staff for being there for me during both the good times and bad. Stay safe and healthy during these unusual times. :)

Terrible new staff!!! I really hope Dania the center director gets her staff to get it together…read morebecause WOW!!!! So rude. I walked in a was met with "What do you need?" No mam! I said hi how are you? Like what in the heck?

I have been going for a couple months so far. The staff is very friendly and knowledgeable. I am…read moreseeing results with my hormone treatment as well. My only concern is that sometimes when I go they say "you are taking x right" and I say -"you never told me to, so No". I feel like they should have a running list of things they have asked me to take and suggest new things as needed. The way they ask makes me feel like I should be doing something-yet no one ever said anything. Apts are always speedy and on time!

They cancel medications without any care of their patient needs over their doctors prescribing…read morethem. Very dangerous and careless.

Been very pleased with the care my wife and I been receiving at Valora. Entire staff and Doctors…read morehave been great. Have always been able to get appointments quickly, even some times the day we called.