1. Greg Maxwell Motors

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Kerrville, TX

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Greg Maxwell Motors

5.0 (1 review)
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6 months ago

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Crenwelge Motors - Check out the December Savings at Crenwelge Motors!

Crenwelge Motors

(19 reviews)

We were looking for a very specific and rare vehicle for my mom and stumbled upon this dealership…read more Its in Kerville so it took us a little over an hour to get there but definitely worth the drive. We worked with Julianne. She was extremely knowledgeable, patient, and friendly. We were not pressured in anyway, No BS nonsense games played, and felt no pressure during experience what so ever. Finance manager was friendly, thorough and transparent. We were in and out fairly quickly, carfax provided, car was washed, full tank of gas and had plates out the door. My 4 year old was with us and they provided snacks, toys and kept her busy. The women's restroom was extremely clean bathroom. Loved our experience, pleasure working with everyone and highly recommend.

Amazing experience!…read more I was traveling through the area and had a repair emergency on the air suspension of my Wagoneer. I left a message for Service Writer Cody and he called back. I explained my predicament and while he was sympathetic to my needs, he did say that his shop was quite busy. Then he said, bring it in and we'll do our best to look at it. I arrived about 3:30 pm on a Friday afternoon. Cody greeted me and asked me to sit tight. Within 10 minutes, he was reading codes. I met with Cody and Service Technician Brian. They listened to my complaint and my thoughts and Brian said if there's an issue in the system, they'll find it and we'll go from there. After relaxing in the customer waiting area of the showroom, Brian came by to tell me it was fixed! I was very happy and very pleased with the attitude and quality of service I was met with by Cody and Brian. Thank you Crenwelge Motors!

Ken Stoepel Ford

Ken Stoepel Ford

(45 reviews)

Bought my Chevy Spark at Ken Stoepel a standard shift . Love driving my little car! Got it…read moreserviced recently in Stoepel's quick lane . Logan Landen is manager of Stoepel's quick lane -- oil change department. Every time I get my car serviced everyone I deal with in this department does amazing work and they are a joy to do business with! Last visit I had screws that had come out of my under engine cover because I got it stuck on a parking spot!!! . Logan asked the mechanic who did my service to replace the screw--- extra service and done with excellence. Ever thing they do is with excellence!!! They are amazing people--- we need more business up leaders in our community like them!!!

Not very happy with my first impression. Arrived 12 minutes late. Seems folks here are not very…read morehappy at their jobs. As soon as I arrived 12minutes late the man at the counter said they could not do my tire rotation just oil change due to my tardiness. 12 minutes. Place is empty he was in his phone as I walked in, 4 empty spots at the car work area. I said fine as I needed oil change done, asked for my keys and said to wait. No hello welcome, have a set enough a complimentary drink. Nothing, guess since it's a small town they really could car less. It's December 23rd 7:42 am. I hope they actually do the oil change and put some sort of safety and care into the work. This will be the last time I will bring any of our vehicles here.

Family Auto Sales Of Kerrville

Family Auto Sales Of Kerrville

(8 reviews)

If I could rate this place 0 stars I would These These…read morepeople are parasites, and their policies and practices are predatory in nature. At the first moment of an issue, they will try to come repossess your car. They will literally come repossess your car the day after your auto policies do. They don't care if you're working. They don't care what your situation is. These are the worst people in the world. This is a buyer beware. Do not, I repeat, do not purchase or lease a vehicle from these people whatsoever. The design motto is not to help you out. It's literally to take as much money as you can, and when you don't have that much, they'll take the car back. Please stay away from this company. They're not your friend. They're not here to help you. This is the worst kind of business I've ever seen. And that's not just for me. This is for multiple people. They don't deserve to have any kind of business offered to the people. Again, buyer beware.

Went here to get my daughter a more reliable vehicle after hers had become irreparable…read more We went into this dealer and were given options of vehicles within our down payment price range. All had ridiculously high down payments and prices but we were desperate to get her a more reliable car. We settled on the 2016 Chevy Cruz (Red) which was one of the better looking vehicles on the lot. We came back the next morning to give the down payment and have my daughter sign her paperwork. 1. They advised that there is a GPS on the car and they would come get it if they didn't receive payment on time. 2. They required specific deductibles for insurance - not just full coverage but you have to have $500 or less on deductibles. 3. The total cost and payments were more than what the car was worth. 4. The lady up front was very curt and rude. Not good customer service at all. They didn't wash the car first or anything. My daughter drove the car for almost 2 months. During that time she had been waiting on them to fix a window on the driver's side that the dealership had already known about but didn't fix before selling it. When they finally got the appointment and equipment in to fix her window (needed to have the motor and glass replaced) they told her to take it to 'their' mechanic. She did and dropped off her car and was told they would call when it was done. They didn't. They took the total window kit that the dealership had ordered and only replaced something on the inside of the door but not the glass. This means they kept the glass and any other parts that they didn't use. They also never called her to let her know it was done. She had to call them and found out it had been done for a while. When she arrived to pick up her car, nobody was around and the mechanic shop was empty. However, they had left her keys on top of her car for anyone to grab and take the car. When she was on her way home, the car started shaking violently from under the hood. The engine was shaking and sounded horrible. She called the dealer to let them know that something had happened at the mechanic aside from them fixing the window. The dealership (lady that has always been rude) told her that she had never had an issue with them and acted like she didn't care about the keys being left on top of the car or that the engine was now making horrible sounds and shaking. She told my daughter that they weren't responsible for it and to take it to a mechanic. The dealer and mechanic are liable for this but they won't do anything about it. The car was not able to be driven after that day. We ended up taking the car back to the dealer and dropping it off. Went to KerrTex Motors and got a nicer, less expensive, and more reliable car and service. KerrTex worked with our budget, was open and honest about everything, and guided my daughter toward being able to build credit in the future. The salesman was very nice and we felt comfortable throughout the whole process. Family Auto is a horrible scam business that just sells you a POS that will last long enough to get them out of the liability of fixing it. That Cruz sat in the same spot on their lot for weeks before they finally moved it to the lot to be sold. Guaranteed it didn't get fixed correctly and that window will end up breaking again. Do NOT go here! You will regret it. Also, "consider the source"? That is the response from the dealer. Think about that. They don't care if you aren't happy. They want to put the blame on you, the buyer, for your poor buying experience with them. Let's see what they say to this review. edit: The car's voice system for the radio and all that only spoke Spanish. The car had obviously been in an accident because there was broken glass in the trunk. They called and harassed my daughter about her insurance and her payment and threatened to come get the car if she didn't have insurance by a certain time that day. We had been in the process of switching insurance to another company. The car cost was so high that the payments were up there with what a brand new car would cost.

Greg Maxwell Motors - car_dealers - Updated October 2026

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