This agency has been great ever since I started my insurance with them. Stephania was super helpful…read morein making sure I understood all my coverages and ensuring I got every discount available to me.. highly recommend!

I'd give a four for customer service. I've had state farm for more than 7 years. I called for a…read morequote. I never signed any documents confirming the quote. they did text me and ask did I wish to move forward with the quote and I replied no. I was still charged and forced to pay for the quote that I told them I didn't want to move forward on. I was told someone would contact me about possible reimbursement and that hasn't happened yet. Be careful asking for quotes cause you just might get forced to pay for insurance you don't want or need.

We recently switched to State Farm and chose to go with Paul as we know him to be an upstanding…read moremember of our community and an all-around great guy. Not to mention that the coverage we now have is far superior to our previous coverage and the customer service we receive from his entire staff is stellar. We cannot recommend this agent and his staff more highly. Remember, when you need insurance coverage... Y'all call Paul!

I think they do a pretty good job at this State Farm location. They are pretty much available for…read moreanything I need and always willing to go over the policy with me. This was my first time actually coming to the physical building. The staff were friendly and answered all my questions. State Farm is a solid company with reasonable prices most of the time. If you are bundling auto with homeowners the prices are definitely better than most.

I've had home, property and vehicle coverage with JoAnne Coates State Farm for over 20 years…read more They've also been knowledgeable, professional, courteous and accommodating. They're like good neighbors!

Do not be fooled by the positive reviews you read. This lady increases her rates like ordering from…read morethe take out menu. I have seen a rate increase of almost $100 in less than a year. And when you call to get information as to why there is an increase, the only response is "she's in a meeting and she will call you back". Keep in mind I have called her several times at the exact time and gotten the same response from her workers. And Paula is like a minion. You ask her a question and she spouts the same line " it's due to rate and policy changes" like she reading from the manual. I know insurance companies have never been in the best interest of the people but unfortunately it is something we have to have in order to drive. But this place will rob you of your money if you have any left. Pay attention to the increases and how often they are happening and that is your first sign to start looking elsewhere.

i was told that i did not have mold coverage only to discover that i did!! i am still waiting for…read moremy claim to be addressed!

If your looking for a professional insurance agency that is friendly and caring. Angela Holloway…read more's agency is the way to go. The entire staff is so polite and thorough. Please keep up the great work

I have been with state farm for 13 years. After being involved with another company briefly for my…read moreauto insurance, Mr. Brian Gibbs not only helped with my auto insurance but my home insurance as well. Brian Gibbs was knowledgable about all policies & granted us information that allowed us to move forward. I was satisfied with Brian's professionalism & his assistance with my insurance. I feel more secure knowing I have great coverage. Also, I would like to add that the Bogart office staff conduct business with their clients in a very appropriate and respectful way. They were tentative, timely & overall helpful. Thank you Brian, the Bogart office & State Farm!

For so long this are the only ladies I would trust and recommend when it comes to any type of…read moreinsurance. Juliana, Patricia and Ruth were always the ladies who helped me with everything I needed. They were always great and found me the best prices, I even got my whole family switching their insurance with them as well. Some of the stuff they offer: Auto Insurance Home Insurance Commercial Insurance Health Insurance Life Insurance Dental-Vision Insurance Unfortunately, when we bought a house we decided to switch to Travelers, who had a better deal at the moment if we combined Home Insurance, and auto insurance together. I would totally recommend them tho, they are also bilingual for my hispanic family out there, I know the struggle is real sometimes! ESPAÑOL Durante mucho tiempo, estas son las únicas chicas en las que confiaría y recomendaría cuando se trata de cualquier tipo de seguro. Juliana, Patricia y Ruth siempre fueron las chicas que me ayudaron con todo lo que necesitaba. Siempre fueron geniales y me encontraron los mejores precios, incluso conseguí que toda mi familia cambiara su seguro con ellos también. Algunas de las cosas que ofrecen: Seguro de auto Seguro de hogar Seguro comercial Seguro de salud Seguro de vida Seguro de visión dental Desafortunadamente, cuando compramos una casa, decidimos cambiarnos a Travelers, que en ese momento tenían una mejor oferta si combinamos el Seguro del hogar y el seguro del automóvil. Los recomendaría totalmente, también son bilingües para mi familia hispana

Top Insurance es una agencia muy dedicada, su servicio al cliente es una de las más cálidas que eh…read morerecibido desde que obtuve seguro. Son una compañía que atiende a toda la comunidad mostrando igualdad y calidad. Sus representes Juliana, Ruth, Patricia, Fabiana y Stephania son súper dedicadas y son muy amables. Yo recomiendo totalmente a todos ustedes que buscan obtener aseguranza, y buenos precios que llamen para una cotización completamente gratis y sin compromiso! Top Insurance is a very dedicated agency, its customer service is one of the warmest that I have received since I got insurance. They are a company that serves the entire community showing equality and quality. Its representatives Juliana, Ruth, Patricia, Fabiana and Stephania are super dedicated and very friendly. I totally recommend all of you who are looking for insurance, and good prices to call for a completely free quote without obligation!

Mrs. Hunter is a wonderful agent! I had to have a windshield replaced on my wife's SUV and she made…read moreit very easy to get done. The windshield was very expensive and needed approval for OEM parts and she was more than helpful in facilitating the repair. I am thankful to have an agent that's willing to go the extra mile!

Spoke with the corporate office of Statefarm and they were very helpful. The whole issue has been…read moreresolved by them and I will be with another agent (only for rental, auto insurance is with another insurer). Thankfully, Charisse is a franchisee of a larger corporation that values customer satisfaction. Very thankful for the account specialist who was able to resolve this issue with excellent service.

Jeanne White has been my State Farm Agent for over 30 years…read more If you are looking for an honest, hardworking advocate who is truly concerned in helping look out for your best interests in Car, Home, and Life Insurance; Look no further. Jeanne is the real deal. Over the years she has helped me and my family navigate various insurance claim "disasters", and made sure to lessen their long-term impact on my life and finances. She will be my Agent until the day I die, or she retires, whichever comes first.

Lucelie Peralta was an excellent resource and super helpful in navigating an auto insurance claim…read more she went above and beyond. Jeanne White and her staff have the best customer service. I would highly recommend.