Nicole is such a huge help with our insurance needs!! she takes care of us and always helps us make…read morethe best choices with our insurance. Highly recommend!! Thank Nicole and you highly qualified team!

From the owner: The State Farm mission is to help people manage the risks of everyday life, recover from the…read moreunexpected, and realize their dreams. License #: MO-8351612, IL-3000598216

They are the best in service! Insurance is expensive everywhere so working with a team focused on…read moreservice is the most important these days. They are also a 40 year old business.

Mike, Laura and Debbie are great to work with. Very friendly staff and they carry a wide range of…read morecarriers that offer great products at a reasonable price.

Turned my claim bills in on Thursday and had my reimbursement payment check on Saturday! Good job…read moreFarm Bureau!

From the owner: Austin Mueller is your local Cape Girardeau County Missouri Farm Bureau Insurance Agent. He is a…read moremulti-line agent in Jackson looking forward to assisting you with Auto, Home, Life, Business and other insurance needs. Just like you, Austin lives here and promises to assist you with professionalism and quality customer service. No matter what you do, what you drive or where you live, Austin will treat you with the same dignity and respect you'd expect from the farmers that started Missouri Farm Bureau Insurance.

My recommendation is to find a different insurance agent. I'd honestly give Stephanie 0/5 stars if…read moreI could. Stephanie's slogan is "My commitment to helping our customers does not stop when they sign their policies - they know they can contact me at any time". This is far from the truth. She is never available during work hours to answer her phone. It takes days and multiple calls to get her to call you back. She was unable to cancel my general liability insurance when I asked her to not let it auto renew. This made me pay two years (about $200) for a policy I didn't need or want. I asked for the company to reimburse me for the agent's error. They simply said "sorry for the inconvenience" and that "I had to pay the rest of the policy". Stephanie does not follow her slogan. Once you've signed on your policy, don't expect her to manage it. You will have to manage it the whole time, check up on it numerous times, and constantly contact her supervisor to fix her errors. I've also had renters and auto insurance policies messed up with her. When I requested to be transferred to a new agent, she was unable to do that and even messed up my parent's insurance even though we have separate policies from each other. Needless to say I canceled all my policies with Shelter Insurance two years ago due to this agent (Stephanie Ogle). The only policy I still have with them currently is the general liability insurance........because it keeps getting renewed against my wishes. Hopefully, now that her supervisor has given me the appropriate documents and after I unfortunately must pay the final $60 of the policy, I will be completely done with this company and especially this agent.