Joe's was the greatest help in deciding what I needed and helped me immensely to get the project…read morecompleted. He picked a cement(foundation) Company for me and their work was exemplary. That company was cass and sons LLC. Thank you to all John

Stay away from this business... they promise a lot and after they get your deposit they act like…read morethey don't care about you, and they don't..... I asked for my deposit back and Joe threaten to throw me out of his shop!!! He's a little crazy.. now I have to take him to court to get my 1500$ back... The worst customer service I have ever experienced. He's a lier, makes up stories every time you talk to him and is a bully if you're not compliant with his will. I'm shocked he's still in business! I asked for my deposit multiple times, and he's just ignoring me.

Jeff Stewart assessed our basement water issue in minutes. His direct and honest assessment was to…read moretry extending our gutter downspouts before doing an entire basement drainage system which would cost exponentially more. Thank you Jeff for your friendly and honest expert advice!

We had a fantastic experience working with Kerry Williams from Adirondack Basement! From the very…read morebeginning, Kerry was professional, knowledgeable, responsive, and genuinely cared about making sure everything was done right. Kerry took the time to explain everything clearly, answered all of our questions, and made what could have been a stressful project feel so much easier. He was honest, dependable, and went above and beyond to make sure we were happy with the work. It's not often you come across someone who takes such pride in what they do and truly stands behind their work. We would absolutely recommend Kerry and Adirondack Basement to anyone looking for quality work and excellent customer service. Thank you, Kerry, for making this such a positive experience!

Had damp basement and time crunch with pending mortgage closing…read more With 1-day's notice, owner Todd installed a commercial dehumidifier. The next day, when my sump pump failed, Todd returned and installed replacements. Todd listened to my concerns and repeatedly went out of his way to help me. He noticed things in the environment that needed a little fix here or there and he fixed them, not charging me extra. Todd took time to help me understand the issues in my basement so that I'm knowledgable about my home in the future. Todd charged a VERY fair price for his services and charged me nothing for repeated trips. I highly recommend All Dry Basement Solutions. If they could work in other areas of my home, I'd never hire anyone else. Todd also has good people working with him. Both Cara and David were professional, responsive, knowledgeable and nice. Thank you so much!!!

Not really all that impressed. Larry sold me ocean front property in Arizona in the beginning, and…read moreI bought it for the smooth price of 50k. So, they surely have a hell of a salesmen as the end product was not at all what I expected nor was told. To preface, I bought a 175-year-old house with a stone foundation that was bowing. Larry told me I'd get two new foundation walls; it would take two weeks & I would get updates daily. I got one update from Mike 1.0, he seemed nice. Work stalled a lot in the beginning. Seems like they only worked every other day when I was told by the salesmen "once we start a job were there until it ends, we don't bounce guys around" whatever, things happen. Two weeks in when the job was supposed to be complete, I go to check on the progress, and my basement is completely flooded with 4-5 inches of standing water. Somebody had shut the sump drainage hose in the basement door pinching in likely while racing out on Friday. I text Mike 1.0 who informs me he hasn't even worked for the company in over a week. Lovely update! Mike 2.0 the new foremen was nice. Sucked he had to apologize profusely for the way the company's leadership is. I had requested several times for Todd to call me or meet with me to go over the issues. Still haven't heard from him. Four weeks later now the job is "done" & not at all what I was expecting. Poured walls halfway, House isn't even sitting on new "foundation" I was told I was getting. Was charged almost 2 grand for "basement clean out and debris removal" when the debris was tossed into my cistern and the basement is in the same state as it was before. Not sure what they cleaned out or removed (besides the already functional & existing sump pump and corresponding extension cords) Charged almost 5 grand for a sump pump that's duck taped together and leaking at the discharge directly back into the foundation. All in all, would not recommend. Office lady is kind whenever she answers. Company has a serious communication issue. Your foremen's need a raise for having to answer for the company's shortcomings, because the owner surely does not.

We have hired Hinman Construction on more than one occasion. They had provided us with a prompt…read moreresponse after a terrible storm caused damage to our house. Their proposal was easy to understand and the work came in right on budget. We have also utilized their services a second time for drawings for an addition. The guidance and expertise of working with Kim and Jami are worth every penny. The third time we hired them to replace our deck. We absolutely love it! The professionalism of their team was outstanding and we will be working with them again soon.

I hired Hinman with great promise of a beautiful new bathroom. Things seemed to go really well. I…read moreactually felt like I had made great friends in the process. But within a couple weeks of completing the job I started to see something weeping through the grout, it kept spreading. I called and Hinman returned and used my leftover tile to fix the problem, unfortunately it didn't stop! It was coming out everywhere. Soon I could no longer get anyone to answer my calls! I finally had to give up because I had no money to take them to court. This is how my shower looks now. It leaks now too. And I still don't have the money to redo it! I just had to replace the toilet and of course it cost me more because they didn't install the toilet properly and the seal failed because they just globed a bunch of silicone and it rotted. I had raw sewage leaking for at least a year! Cost me $800. To repair! Stay away!! If they make a mistake they will blow you off!!

They are amazing people. Very accommodating and professional. Their prices are very comparable and…read morecompetitive to others however, they are probably better price than most.

All I want to say is they need to pay attention to correspondence on emails and changes in sizes…read moredon't assume. When there's two different sizes verify before proceeding. Cost me $750 to have my electrical outlets moved to accommodate the wrong size backsplash. I also want to add in all fairness that Counter Concepts did offer to recut the 5" backsplash, however my schedule could not accommodate this due to other trades already schedule. Unfortunately, there was the main Kitchen contractor in volved where concussion took place on backsplash size. Overall Counter Concepts is a stand-up company!

My glass door on my shower broke (the metal hinge broke). I called and left a message. 3 hours…read morelater I called back. The guy interrupted me twice, told me I was wrong about the door. Then said I had to come to their showroom first (about 20 miles), they could get someone out to measure in about a week for a cost of $150, and it would take at least 3 weeks before they could install the new door. The business model is problematic (3 weeks and I have to go to them first!), but the rudeness of his tone was overwhelming. Clearly "customer service" is not a priority.l

We woke up this morning to a shattered storm door, broken into a million pieces. I called the…read morebuilder and he recommended Clifton Park Glass and Mirror. I called and they had someone at our house by noontime. The gentleman measured the glass area and said it would take ten days to be completed after ordering the glass. I could not believe the service they gave us. I was on my way to the eye doctor for injections and was very upset. I now know there are very good people in this world who care about others. I found out that about Clifton Park Glass and their staff. They (Cheryl) were remarkable in helping us get over this hump. Thank you for your kindness above all. You have no idea how grateful we are to you.

Lots of fun things in there. They will even paint a jockey for you. We didn't find what we were…read morelooking for. (A dresser) but it was a fun experience and the shop owner was so friendly.

Over priced and the most unprofessional service I have ever experienced from a designer merchant!…read moreNo update on orders unless you keep calling them and then delivery will be when ever and then we found out our product was out of stock and no communication of that until we asked where our order was. Then reordered with new fabrics and had to wait another 10 weeks. If you want overpriced furniture and unprofessional service along with disrespectful delivery then enjoy working with them!!! We will never do business with them again! Disappointing for someone that feels they are a premier furniture shop.

I contacted Northeast Awning & Custom Closets because they were listed as the local retailer for my…read moreORG Home closet system in the house we recently purchased. I needed 4 "pins" since I was changing the position of one of the shelves. Kathy and Scott knew exactly what I was looking for and offered to mail them to me, or drop them off, or have them available for me to pickup. Now that's outstanding customer service! I will definitely contact NA&CC if I need additional organizing solutions and/or awnings.

We've looked at awning company's for some time, but ran into Scott installing an awning in downtown…read moreSaratoga. Figured anyone hired by a downtown business must have a good reputation. I was not let down. Very professional, friendly and prompt. Thoroughly explained our options with no pressure to buy. Great pricing and great service at installation. Scott is a pro and I recommend them without reservation.