In the past week, I have had to take both my children to this emergency room. The doctors at both…read moresides were incredible. The registration process was fairly seamless, and the doctors were kind and focused on my children's experience. When we took my youngest child, it was a little bumpy, or than when we took my oldest last night. However, in both instances, the doctors were beyond excellent. The nurses were kind and responsive as well, but the bedside manner of the doctors was what stood out this trip. One concern I do want to notice is that there seems to be a glitch in their medication ordering system, which did not permit the nurse to get the medication needed within a timely manner. Apparently, this has been going on for days and the health staff have brought this forward for internal review multiple times. I hope this gets fixed as it does. Sit back there a patient's healing process when medical providers have to wait for medication.

I was seen at Riverside for the prenatal care and birth of my baby who spent considerable time in…read morethe neonate intensive care unit. I was seen by Molly S. She was an CNP- NURSE PRACTITIONER but she kept giving an impression that she was a doctor. a doctorate of nurse practitioner is not a DOCTOR, it's a level of education for nurse practitioner. She was arrogant and dismissive of concerns I had and was RUDE AS HELL. Never again will i be seen by her. The other nurses I encountered were great, Molly was awful.

I have ALWAYS had positive experiences when I've come to ANW. In the past, I've only come here for…read moreemergencies--fell and hurt my hand, eye issues, and one time getting outpatient surgery in 2004. However, last week was my first time as an inpatient. If you've read through my previous reviews, you will have discovered that I had my first gallbladder attack in November 2012 while I was a resident of Maryland. I had the unfortunate experience of going to Laurel General Hospital and received subpar care. I was advised at that time to get my gallbladder removed, but I sure as hell wasn't about to get the procedure done there, so I declined. From about 2013 until last Thursday, I was symptom free; however, I experienced the same gallbladder attack around 1 a.m. last Thursday. That pain eventually went away, but another intense pain continued and did not go away. I was shaky and weak and decided I better go to the emergency department to get checked out. When I went in, it was around 6 a.m., and no other patients were in the lobby when I arrived, so I was tended to immediately. The nurse took my vitals and placed me into a room. Another nurse named Richard was my caregiver after that. He was very compassionate and kind took EXCELLENT care of me. He placed my IV, gave me fluids, and pain medication. Shortly thereafter, around 7:30, I got my abdominal ultrasound, which showed that my bile duct was dilated and might be blocked with a stone. I was advised to get an endoscopic ultrasound (EUS) to sweep clean the bile duct, then get my gallbladder removed, which I agreed to have both procedures done. I had quite a few doctors come through before my EUS to check in on me, make sure I was the correct patient, and knew of which procedures I had agreed to have done. The EUS done around 1 p.m., and when I woke up in the OR, it was a little bit after 2 p.m. The EUS went very well, and the stone blocking the bile duct was able to be removed. The only issue was afterward was that my throat felt so bad because of the tubes that had to go down my throat. In the recovery area, a nurse named Iris was WONDERFUL! She kept checking on me and giving me ice chips. I was scheduled to have my gallbladder removed the next day (Friday) around 10:30 or so and was admitted. I was disappointed with how long I had to wait for my room, which was a good 3 hours or so (UGH!), but I finally made it there around 6:30 and was happy that I was given a private room. I have to say that all the nurses who cared for me when I was in my room pre-op and post-op were great, and the two standouts were Reza and LaVivian. They were AWESOME!! Five stars for these two! My surgery came and went without complication, and Reza was incredibly kind, helpful, and very straightforward. He helped me get out of bed the first time after my surgery, and I was in so much pain that I didn't want to move, but he was patient and stern with me and in so many words told me to get my ass out of bed and into the bathroom. I finally did and things got better on their own. He was Johnny-on-the-spot checking in on me and making sure I had everything I needed. LaVivian was one of the night staff nurses, and she was kind, compassionate, and HILARIOUS! Absolutely loved her! I hated that she had to go back to her station, but it was all good. About three doctors came in to check on me throughout my stay, which very thorough, in my opinion, and the nurses were fastidious with my heparin injections and pain meds and to take vitals. I was never in too much pain from my actual surgery; however, I did have an issue with back and leg pain. Because I was strapped down on the operating table and have spinal stenosis and was on my back for so long during gallbladder surgery, the upper part of my left thigh was numb, and I had constant pain in my back on both sides, which then radiated into my legs. That was the worst of it. Of course, now, those problems have resolved. I disliked being woken up, of course, to have my blood drawn, but it's a hospital, and that's just par for the course when you're an inpatient. I didn't eat a whole lot, but as far as my first experience with hospital food, it wasn't bad. I ate mostly Jell-O and water ice, drank mostly cranberry juice and water, and on my last day, I had my first full solid meal of scrambled eggs, a veggie sausage patty, French toast, raisin bran with soy milk, and more cranberry juice. On my last day, the doctor came in and said I could be discharged and that it would take about an hour, but it took more like 2 or 3 hours; nonetheless, I was happy to be leaving. Reza tended to me and ordered an escort. He was able to make me and my husband laugh and was just a super star of a caregiver. I will never forget the great level of care I received during my stay. This is why I will always go to ANW for emergencies and anything else. Thank you, ANW staff, for taking very good care of me!

Bad bad service. My wife who had back surgery needed to go to the rest room to pee but after 15…read moreminutes no one came. After I assisted her to the restroom and got back to the bed and tucked her in someone showed up 45 minutes later and I angerly told her I took care of it and I will send you a bill. My son who is a RN worked here and said allina is the worst hospital he's ever worked in and the employees are all grumpy from the treatment they get from the upper echilon. He works at Methodist hospital in St.Louis Park and said it's a wonderful place to work. Go there if you need surgery.

The cost was NOT exorbitant (though I must admit - wish it was less...) I'm still alive,eh?read more

After this last stay, I need to update my review. I spent 11 days in the ICU and the hospital. With…read morethe exception of one nurse who was OK and still acceptable, everyone else I had the privilege of receiving care from was exceptional! We were truly blown away by the level of care. This started with Ann in the ICU. Outstanding. In the ICU a nurse is assigned to you. Usually one nurse per patient. When you get transferred to a different room outside of the ICU that one to one ratio changes. Still the care we received from nurses Barb. Cheryl and Leah were just exceptional. I know I am missing names and some nurses and aids names we didn't get. This care really left an impact on me. For example getting out of bed after a week to walk. For anyone that has been in the hospital for any length of time, you know how your body somehow forgets how to walk. There were a couple of young nurses that were helping me. Both about a third of my size but they both stood firm and had braced themselves to help me if I had needed their assistance. A lot of these nurses had different nationalities and we enjoyed hearing their stories and again so thankful for their care!

My primary care provider is Dr. Sarah Olson and she is great! She is very communicative when I use…read moreEntira's online portal where you can ask questions to your provider and they answer within 24-hours. I enjoy the collective care of Entira as I have leveraged their after hour facility in NSP along with the Como location and receive consistent positive service at each. Today I had the pleasure of seeing Doctor Ian and he was gentle, kind and considerate. Additionally, this facility recently moved from Highland over to Snelling Avenue and offers more natural lighting and overall space. The parking is slightly tricky to enter but once you do, the rest is a breeze. Thank you, Entira staff!!

We get the very best care here. It is so much better than any place else…read more. We are all covered here. My Aunt is . My fiance is.

Went in to meet with a specialist about treatment options and surgery. Used valet parking which was…read moresimple and reasonably priced. Easy to find bathrooms and elevators. The receptionist on the 4th floor was efficient and moved people through quickly. The U of MN provides a comprehensive service to patients.

How is it to be a minority in 2026?…read more We brought my mom to her appointment and were denied check-in until an interpreter arrived, we never requested and did not need one. We formally waived the service once the interpreter arrived. Despite that, during the four hours we were at the clinic, we were asked five separate times by five different staff members, including a physician whether we needed an interpreter. At some point, repeated questioning stops feeling like policy and starts feeling like harassment. You said I was rude and short with your staff. How would you feel if someone repeatedly questioned your ability to understand English? How would you feel if a staff member began speaking in Hmong to you as if you couldn't comprehend what was being asked? She said having an interpreter would benefit us. Dr. Andrew Venteicher documented that I "demanded to be seen." The scheduling protocol required imaging first and then a follow-up appointment. Imaging ran behind, which made us late for the second visit, through no fault of our own. When I asked staff to communicate this delay to the other department, it was framed as me demanding immediate service. Advocating for my mother should not be mischaracterized. Policies should protect patients,not single them out. DO BETTER!

I suffer with TMJ and needed to find out my options. Dr. Lederman was very kind and generous with…read moreher time, made me feel safe and heard. For now, I know my options and what I can do to ensure my issue does not become worse, which is half the battle. Really looking forward to working more on solutions with Dr. Lederman.

One enters a comfortable office with a very friendly office staff. The assistants to Dr. Lettermann…read moreare excellent, compassionate and skilled, as well as Doctor Lettermann herself! My sleep apnea has been mitigated and I'm doing wonderfully. I did not want to use a mask system and this is just excellent and easy and comfortable. . KN

Last week I had called them to see if they would do a sliding fee scale for a tooth that was…read morebothering. They said over the phone "yes we do sliding feed scale" and then sent to me the paperwork that I had to fill out via fax. When I got there they accepted my filled out paperwork, my SSI award letter, made me answer a few more questions, and then finally got me back into a dental chair. When the actual dentist looked inside my mouth. He told me that I would be better off getting implants. The idea of getting implants was fine with me but that did not stop the fact that I was still in pain and needed to have that tooth removed. When I questioned that, they told me that they did not have the means to do so and referred me to the dentist school What a lie. When I questioned why they would not pull the tooth they told me that it would not be in my best interest. I knew what they really meant which was that it would not be in THEIR best interest since I do not have insurance. When I asked again about them accepting a sliding fee, they told me that every office is different in how they do that. Yes I understand that every office is different on how they do a sliding fee scale for payment but at the end of the day it is the same - they take a certain percentage off and the customer pays the difference. Instead, I was shuffled into an office where they told me that I needed to have insurance and the person sitting at the desk was suppose to help me but did not do so. Instead, he just kept staring at the paperwork that I had turned in. How anyone could give this place more than 3 stars is well beyond my scope of thought.

Dr. Hicks is a ROCKSTAR with my kid. We travel 20 miles to work with her. The staff is always…read moreprofessional and friendly.

Do you have 30-40 minutes to sit and wait? Do you like dealing with frustrating lab techs that…read moredon't know what's going on? Do you enjoy being on time when no one has any regard for your time? If you answered "yes" to the previous questions, then this is the place for you. At least it's clean and has complimentary coffee though. Yay.

I go here often with my dad for numerous health issues. We are always treated with respect; staff…read moreis always friendly; and providers take the time to discuss all our questions and provide thorough care.

It's sad to hear that the Saint Paul location on Dayton avenue is closed down I went there…read moreapproximately 33 years ago I know that's quite a long time but they were so incredibly helpful and compassionate during a very troublesome and stressful time in my life I was having severe mental health issues and since my boyfriend's parents lived directly across the street I went there in midst of a psychotic crisis they treated me with complete respect and were not condescending at all they were so empathetic and one of the staff members even took the time to drive me the hospital to be checked in for a psych eval they went above and beyond even though they're now at a different location I hope that they are still doing incredible work.

This is a SAFE PLACE. One can feel it in the air when you enter…read more My child, who prefers they/them as pronouns, is currently seeing staff re. gender . They have been seen AND HEARD by caring, knowledgeable, professional people who are taking the time to educate and help them deal with extremely personal sexualty issues. I do not know all the technical terms but I CAN tell you that after a 17 year battle with many other less sensitive healthcare professionals my child is now becoming happier, more confident, and a mentally healthier individual. My child's patner is also seen here because she has an extreme reaction to needles. Family Tree is the only resource (after 7 other facilities) to supply the accommodation necessary for her anxiety control so a blood draw could be accomplished. The clinic has gone beyond any normal standard of care. Lastly, when visiting, I appreciate the calm attitudes, the unique waiting room, and the educational materials available. It is a SAFE PLACE for all.

Terrible customer service. If I would give this clinic big O. I was on hold for 1 hour and 45…read moreminutes. They hang up on me after waiting so long.

I moved out of Mpls in the 90s Southside was called Greens Clinic at that time great place to go…read morefor care Upon my return I return to what had change its name by then too Southside Medical I had a doctor I was seeing there but she has since moved on I'm now passed around like a piece of me I'm there seeing one Doctor and another will come in talking about can they see me also for other things my medicine refills are not sent ove too my pharmacist the receptionist has attitudes and forget about anyone calling you back not even the nurses at this minute I've been on hold for 40 min I've been 5 days without my medication who do I call about this?