We've had a great experience with Farmers State Bank for both our checking account and our…read moremortgage. Opening the checking account was straightforward, and the staff took the time to explain everything clearly without making it feel rushed or salesy. Day to day banking has been easy, and anytime we've had a question, we've gotten a quick, friendly answer from someone who actually knows us. On the mortgage side, the process was smooth from start to finish. We felt guided through each step, with clear communication on what documents were needed and what to expect next. Buying a home can be stressful, but they made it feel manageable and kept things moving. If you want a local bank where people pick up the phone and genuinely care, I'd absolutely recommend Farmers State Bank.

FSB starting to charge $2.50 monthly for a paper statement. That cost should be a normal part of…read moredoing business. The Neighbor's are greedy.

A great bank! Deb Hall has been our banker for 15 years and it has been amazing. I don't know why…read moreeveryone doesn't use WF.

I truly believe racism is playing a part in the issue I'm having with this particular branch and…read morelocation in Marion, IA on 7th Street. Two weeks ago I went to cash my Taco Bell work check at this location and everything was successful. Now today, two weeks later, at this same location they telling me that I have to deposit the check, but I don't have a checking account with Wells. I just wanted to cash my check like I did two weeks ago. I think it was very unprofessional to not provide clarity on why they couldn't cash my check. I work hard for my money and I don't want any challenges when it comes to me cashing my checks. Also, the numbers that machine the teller used to check the validity of the check typed this 10 digit number on the back of my check and that number is preventing Check Cashing places from cashing it. Not only did Wells not cash my check, they made it difficult for another business to do so. I have bills that need to be paid and I have things I need to get done and this situation is taking away from my obligations I had planned for today. It sad that they use a Black Teller too, this broke my heart. It's a Wells Fargo check so I should be able to pay the $7 fee since I don't have an account and get the check cashed but today that wasn't the case and I want to know why. Feel free to contact me at my email Herchelx35266@gmail.com, I look forward to hearing from you. FYI, I am a Marion resident as well. I will never bank with Wells Fargo, especially if this is how they treat hard working people. God bless, have a great rest of your day.

Wonderful people working at Corda right off of Blairs Ferry RD. I was there on a Saturday and Trish…read morestayed after closing to finish up helping me opening up an account. She was patient and courteous as I was having to go through some procedures before she could open an account for me. They have some very good rates and are some of the best in the Business that I have worked with. If you are looking for a Credit Union, look no further, they have been awesome.

Fix your servers, update your app- financial institutions…read morethe size of yours should not have mobile app problems. Evidently managers and IT departments do not read or care about reviews, as I have seen several reviews addressing this problem and nothing by the credit union has been rectified - good to know reviews go ignored by my credit union.

Has been with Collins Community Credit Union for about 1.5 years. I went to the Ingersoll Avenue in…read moreDes Moines, IA location inside Pricechopper grocery store. I stopped by to inquire about car loan and I have had the best experience with this credit union. Taylor Clausen, the assistant branch manager at this location, went above and beyond to help me in the following: 1) Low interest car loan: I have stellar credit score, have been independent since I was 18, and was in grad school full-time. Even though I have great credit scores, I could not obtain a car loan since I do not have income. Taylor helped me secure a car loan with very low interest rate. Unfortunately, I had to get a co-signer to secure a car loan. But Taylor made the process so much easier. 2) Insider look at purchasing vehicles: Initially I was looking at this 2009 car. As someone who knows very little about cars, he gave me tips on how to properly look at my actual vehicle value and informed me I was over-paying for this 2009 car. He even called the car dealership. Eventually, I settled on this 2015 vehicle. Taylor walked me through step-by-steps to walk out of that car dealership without being duped into buying the dealership's services (i.e. their own car loan with "low" rates, insurance, etc). I walked into that car dealership prepared. Even the car salesman said, "wow, you are very well-prepared". They ran my credit and gave me the sales pitch that they can match Collin's low car loan rates. And nope. They cannot match it. They also low-balled me into just giving me $500 for my current vehicle at the time. And I showed them that my car was worth at least $1500. And yes, they are surprised that I knew how much my car should be worth (and no, I did not use Kelly Blue Book). The dealership gave me $1500 cash value for the vehicle I was selling. I would highly recommend Collins Community Credit Union. Taylor and his team helped me so much in securing my vehicle. I would recommend to just stop by and look at the rates they offer. Even their checking/savings account APY were amazing. A+

I guess +1 is the lowest review I can give... 0 is not low enough. So 2 years ago (2023) I opened…read moremember, savings and checking account there as I needed to get some legal papers generated and they are close to my house (and I didn't have another local bank, plus I'm retired from Collins Radio). Well, I just did the minimum of a total that was around $55, figuring it's nice to have a local bank and, at age 73, that's another place I can put my RMD withdrawals from my pretax IRA retirement plan. I never received statements on these small accounts and never paid much attention to them until this year, when I'm turning 73 (so I need to start withdrawing significant $$ from my IRA's and I'm thinking of depositing some of those withdrawals in local banks, like CCCU). In early January, 2026, I tried to login to my account but was locked out. Well, I thought, WTF!? So I went in in person to see what's what and was on the fence about deciding to close the accounts, given the poor online capability of CCCU (I like doing everything banking-wise online). I waited in line for 15 minutes and then presented my account information to the CCCU representative. He said that the account was closed! I said "Closed? What? I never closed that account, and where's my, at least, $50"? He said that accounts that are deemed to be "inactive" are charged $5 per month. So for whatever amount of time (he never told me what is the time period an account is unaccessed for that constitutes "inactive"), they were stealing $5 per month until the account ran out of cash and then they closed it! I did get $1 back from my "member" account. Not sure why they didn't take that too. Note: I *never* received an email or USPS notification that my account was "inactive" or that they would commence their thievery of $5 per month unless I did "something" to make it "active" again. What a surprise. The lesson is that you cannot just have your money on deposit at CCCU. You have to be doing something to make your account(s) be deemed to be "active"... and I'm sure there is some (very) fine print somewhere that says they can take money from your account without informing you in any way. The good part of this is that I learned about their practices (mal-practices if you ask me) before committing 10's of thousands of dollars a year to any account(s) or CD's or other investment vehicles at Collins Community Credit Union. I'm not sure how they even stay in business. My advice: stay away... go anywhere else. Don't trust them at all... ever.

EXEMPLARY service here! I had to handle a transaction after making a deposit to a members account…read more Mind you I'm not a member, however, I was treated like one! The staff member went above and beyond to handle what I was afraid to even ask for due to the fact that the two other local banks I asked turned me down because I wasn't a member. My bank is back in Virginia but I'm definitely now interested in becoming a member here as well!