First, my daughter got her engagement ring from Linda at St. John's Jewelers. It is a gorgeous 3…read morediamond ring and she is over the moon. As a result, my son decided to buy his engagement ring from Linda. She and her daughter Nikki custom designed exactly what he wanted. They care so much. I love them.

I brought in my fiancé's engagement ring for an appraisal in order to put it on insurance. After 1…read moreweek I received the ring with several scratches on the band. They polished the ring to remove the scratches for free, however after we got home we found that the diamond was loose and rattling within its setting. Update: they reached out to see if they could make it right, and offered to refund the price of the appraisal and tighten the setting free of charge. We got the setting tightened at a different jeweler, but proactively making things right was very appreciated.

Feels like home! Greeted immediately upon entering- aesthetically beautiful place so warm- Grandson…read moreis in love with G-Shock watches and they have what you want/need but if they don't have it they will absolutely get it in for you! Love the personable customer service-wouldn't go anywhere else after I've experienced the genuine love here. Honest jewelers!

The staff there are so kind and welcoming. They were able to replace the battery on my watch within…read more30mins and the price is also very kind!! If you have watches that are on the more expensive side and don't want any scratches or damages, then take it to Lumos! They know what they are doing and how to take good care of luxury brands!

Whatever you do, brace for impact if you go to Smyth. They are rude, condescending, and swindle you…read moreout of your money. I went in for a replacement diamond on my wedding band. The initial person that greeted me was kind and charismatic, but once handed off to the guy that would actually help me, he examined my ring, called it a knock off, and when corrected that my husband designed the ring, he rolled his eyes and gave me a ya ok. Once rung up for getting my ring fixed I didn't feel like I had much choice. My rings were already taken and bagged up to be shipped off to wherever they outsource to. I was $165 deep. I wasn't shocked by that price, but once they gave me the itemized receipt I was. The diamond itself was $15!!! How the hell do you get to $165 from there? Swindling and being robbed in front of your face. I hate this place. I wouldn't have even gone in the first place, but there are so few trustworthy jewelers in the area. I will be looking elsewhere next time I have jewelry needs. Whatever you do, don't go there expecting to be treated with respect unless you come draped in diamonds and looking like you have a bag of cash.

Smyth's is a family owned business that's been in Maryland for years. They have three locations…read more(Timonium, Annapolis and Ellicott City). The staff were welcoming and friendly. I came to check out the Vintage Jewelry Event that showcased a vendor based out of New York. All the pieces were gorgeous. It was my first time visiting this jeweler and I plan to go back.

After over 20 years of shopping at Sergio's buying all types of Jewelry I am still a very satisfied…read morecustomer.

On my Wife's birthday, I purchased a piece of jewelry. My Wife is a very frugal person but…read moreoccasionally is willing to accept a special gift for a special occasion. This took me to Sergio's Fine Jewelers which is located in the Ellicott City section of Baltimore National Pike (Route 40 West). I had a very positive experience working with Carl and also Debbie Myers; I even briefly met the store's owner. We examined the 'estate jewelry' selection, which was quite nice. These are previously owned pieces that are made available for sale. I felt that we purchased an attractive piece of jewelry at a reasonable price. The store also provided appraisal services for insurance purposes. If you are shopping for jewelry, I would recommend that you stop by and review what the store has to offer. The sales representatives were easy to work with, knowledgeable and willing to assist you. Joseph M.

Will and Kami do amazing work and are endlessly patient as I struggled to make up my mind about the…read moredetails of the projects I have brought to them over the years: repairs, custom work, the choosing of a gift. They are artists who understand most of us have limited budgets. I cannot recommend them highly enough.

Had custom silver work done by Will, assisted by the lovely Ms. Cammy. Very, very pleased with the…read morecraftsmanship.

Nick got my Mom & I iced out !!! I love my new jewelry he was very patient and amazing to work…read morewith. I have the best earrings in the world i love them

I experienced the one of the most intense horrible, customer service issue on March 21, 2026 , when…read moreI visited security mall "Gold Valley Jewelers" located on 6901 Security Blvd Suite 837 Baltimore, MD 21244 . That exclaims to have been established Since 1995. I entered this location at approximately 12:45 pm. I've previously visited the jewelers before and asked for my jewelry to be cleaned. In a result to this particular event my (Tiffany Graduated Silver Ball Necklace) was damaged by an employee named Ron. He showed empathy once he returned from cleaning , with a hand full of dismantled unstrung silver pearl Balls which once formed my beautiful Necklace. I was devastated and heartbroken , Ron stated he could repair my necklace with confidence, he delivered but unfortunately I would be responsible for a $30 dollar fee once my Necklace repair was completed. So due to a reoccurrence of my Necklace becoming unattached again. I visited the jewelry store on Saturday to ask if my Necklace could be repaired . Willing to pay whatever it cost. I approached an associate upon entering the establishment he asked me politely could he help me. I stated my concerns then an employee who had overheard my conversation whom was supposedly the manger. Approached me expressed openly by displaying extreme aggression with arrogance while engaging negatively towards me trying to provoke an argument He shouted at me responding to me that we will not repair your necklace! I'm a true believer in excellent customer service and in this case the manager inverted by delivering violent behavior!

Potential life long customer lost to the competetion. Terrible…read more Although my first encounter was absolutely amazing my return was an utter disappointment. I now regret ever doing business with this company at all. Don't fall victiim to the shady low rate used car salesman tactics utilized by greedy businesses. Tariffs?! It's as if every other small business attempts to use any excuse to price gouge; there are other ways to keep the lights on guys. My 2nd encounter was remenecent of the good old '"due to covid" line so foundly used by salesmen as a means to swindle hard working people out of their money. Outright insulting to anyone with half a brain. After learning that trades were offered I brought in mutiple 18k gold necklaces to apply towards a possible purchase, yet another big ticket item only to find that low scrap prices were offered. To make matters worse their asking price was insane and absolutely outrageous. $180 per gram for 14kt gold- how criminal! A price point of $100 per gram over spot. A 200% plus market up. Needless to say this particar business has lost a potential life long customer, one whom that enjoys shiny and quality things. One whom doesn't shy away from a fair deal even if it's costly. In a time where many people are struggling sales on luxury items are few and far between despite what they'd lead the consumer to believe. After battling traffic for a quick hour car ride I found the same bracelet online for a fraction of the price they quoted. The same bracelet for litterally 60% cheaper. It is becoming quickly apparent why so many brick and mortar shops are folding. Lesson learned several jewlery stores in this mall have simply lost their ever loving minds.

I would like to take this time to thank Corey for his generous hospitality, he was very patient…read morewith me and made me feel comfortable with purchasing my husband's Rolex for his birthday, he made sure I was happy and even reached back out to me to see how my husbands birthday went and to make sure he was pleased with his watch , thank you so much for everything Corey and I will be doing business with you again... u are wonderful to work with!

Amazing selection of watches and a very knowledgeable staff. Ethan spent a lot of time showing me…read morewatches and knew everything about each one of them. I will be coming back soon!

Had a old watch that need service They sent it out and it perfect. Great team that always…read moreappreciate my business. They're friendly and professional. I am ways happy to support local and small businesses.