We have gone here a few times for watch repairs and it's been great each time. Fast service, fair…read moreprices, and good work done. The guy working is always friendly and helpful as well. Definitely worth coming here if you're looking to get some repairs!

Quick and efficient service at very reasonable prices. Will be returning with my smartwatch next to…read moreget a larger band.

First, I want to say "thank you". I have an older solid gold watch; it is more of a jewelry watch…read morethan a high end time piece. I brought it to the local major fine jewelry store that usually services my watches for a routine battery change. They informed me that the watch was not working and would need a new mechanism. That being said, I have a long relationship with the jewelry store and completely trust them... they have always done great work. But, before having them replace the mechanism, I brought the watch to Randy of Specialty Watch Repair. He spent about an hour with the watch. When he returned, the watch was back in working order. He informed me that a spring had popped out and that he had replaced it. I don't even want to say how little he charged as his place would be too full. All I will say is that Randy is honest, generous, and competent. My lesson was that a jewelry store, no matter how great, is a jewelry store. A watch is not really jewelry. Thank you Randy for the kind and amazing work.

Just called this business after hours on a Saturday and to my surprise the owner answered. He…read moredirected me to a way to get my low end watch strap cheaper than he would be able to do. Nice to deal with an real nice human.

3rd time here for jewelry cleaning! Excellent service! Very friendly and quick! Will keep coming…read moreback and recommending!

Excellent customer service with a personal touch. Dawn spoke w/me on the phone and, when I…read morearrived, my old Timex watch was fixed almost immediately with a battery plus sized to fit perfectly. I will be making a return visit soon.

I have a wedding to attend tomorrow and two gold chains that my 3 yr old takes pleasure in…read moresnatching off my next when I least expect it. I usually go to one of the jewelers in Arundel Mills, who knew they all used the same jeweler to repair items and when he goes on vacation, we're all out of luck. I yelped 12 o'clock and figured I'd place a phone call before making another trip, not even realizing that this place was right around the corner from where I reside. Not only did the owner encourage me to come in, they charged me less and repaired them in 30mins. Top tier, close to home, and cheaper. I've found myself a new jewelry repair shop.

My watch has needed a new band for a while but I have been putting off getting the repair not…read moreknowing how long it would take to get it fixed. I discovered the 12 O'clock Watch & Jewelry Repair shop online last night, went today. The shop's excellent reviews were 100% accurate. The new band that I chose looks great with my watch and it was swapped in right then for a very reasonable price. Highly recommend this shop, will be back next time I need a new battery or band, or have a need for other jewelry repairs!

Walked in for battery replacement. They glanced at my watch and said I needed a special tool to…read moreremove the back and I needed to send it out. I went home and removed it with a knife. #laughable.

Had a old watch that need service They sent it out and it perfect. Great team that always…read moreappreciate my business. They're friendly and professional. I am ways happy to support local and small businesses.

please do not go buy anything here went to buy a chain for a gift chain broke same day then came…read moreback to fix it broke again paid scamming Please do no go here go spent your money somewhere else

I've been here several times the past few years, and I've always had great, speedy service! Saif,…read morethe owner of this place, always does a great job, and his prices are very competitive. The last time I was there, I brought 2 watches for him to take a look at. One was to replace a battery, which he did less than a few minute. He had marked inside the watch casing of when I was there last, which was a couple years ago, and stated that if the battery dies under a certain amount of time, I can come back and he will replace it for free. The 2nd watch was to replace my fossil watch leather straps which has these special side handles to take them off and on easily. After a few years, these bands began to completely fall apart (see photos). When I went to the fossil store, they didn't have many watch bands there for my size watch (22mm) and they were expensive. I bought my watch from there on a great deal, but the cost of replacement bands was about 1/3 of what I paid for the actual watch. Saif, while i was waiting for my battery to be replaced, which was, again, not very long. I asked if they had bands for my fossil watch. He said he did, not with the special handles, but he has the tools to make it in. He showed me a selection of nice leather bands, and after I made my selection, he replaced my old band without a problem. He even replaced the original buckle attached to the old one. The cost of the new leather band was also almost half the cost of the fossil bands. He also gave a guaranteed that any problems would be fixed free of charge. The service here is outstanding! I highly recommend.

Pleasant and the price was just right I didn't have exact change. He told me to come back on Monday.read more

Aaron did a great job bringing my moderately priced mechanical watch back to life. I was worried…read morethat watch repair was restricted to Rolexes and Omegas, but he took care of it for a fair price. There is no physical storefront but Aaron picked up and dropped off the watch at my convenience in Baltimore and communicated with me through email the whole time the watch was in his care. I'd highly recommend sending him an email if you need watch repair in the Baltimore area.

I went to get an old Seiko watch's battery replaced, and my grandfather's pocket watch battery…read morereplaced. Service was extremely quick and the price was excellent compared to some of the other jewelry shops in the Baltimore area. They were also very kind and helpful. Would highly recommend.

Great family run business. Took excellent care of me and gave me the best deal on watch batteries…read morethat I could find. What more could you ask for!

Needed my watch links taken out and the woman working was very fast and extremely wonderful. 20…read moreminutes IF that. She knew what she was doing and did it wonderfully! I'd recommend in a heart beat!! The woman working was wonderful.

Everything. My mother's memorial necklace was damaged. They made it look like brand new. They…read morehandled me with kid gloves.

I brought a silver item for repair. When I picked it up, not only was the issue not entirely fixed,…read morethe item was damaged. And I was still charged the full quoted amount!! I will never come here again, I should have kept my piece as it was.

Incredible, best experience ever. I can't stop staring at my wedding ring. It looks so much…read moreprettier than it's ever looked. Even prettier than the day my husband bought it. The man who owns the store is so kind and helpful and knowledgeable. The service was impeccable and the turnaround time was unbeatable. 24 hours and they resized and serviced my ring to perfection. I'm in awe and unbelievably grateful. The pricing was great too, very reasonable. Would recommend a million times over - do not let the look of the store front deter you. Best decision ever. Thank you SO much!!