The front desk people with whom we dealt with in France and Italy were very professional. However,…read moreif the car you are renting from them breaks down heaven help you. We did buy the ins. , we called numerous times for them to bring roadside assistance. 10 hours later still no help. When we called the last time and were upset they said help was delayed because of traffic (there was no traffic where we were) and said it wasn't their problem. When the tow truck arrived they told us they were only called 20 minutes before they arrived. My husband responded to a questionnaire sent by the company saying the service was terrible and we have heard nothing back. If I could give them a negative number I would. Being stuck in a foreign country is difficult .

Nice service, horrible process and terrible car. Got talked up into getting a more expensive car…read moreand it was a mess. Empty on gas. Heavily damaged. Overpriced. And it didn't have the features we needed. The second car was ALSO damaged and the guy Cyril who inspects the cars didn't do one on the "second" car I was getting. Let's also add that the deposit for the car was €4,000. The rental was 1000. A total of 5000 put on my card give or take. 1 star.

I reserved a car on 8-11 to pick up on 8-13 with no deposit in the peak of the busy vacation…read moreseason. I planned a drive to Cinque Terre which was way over the allotted milage. I picked it up on Tuesday and everything was explained to me - she even tried to save me money by telling me to book it online for unlimited miles but I was okay with it. Car was fine, less than 5,000km on it when I got it. No damage, everything worked. Took my trip, brought it back 1st thing in the morning. Yes,I was charged for the miles, but I'd expected it. The 4 staff members I'd dealt with were very helpful and went out of their way. I'd walked into Hertz before coming here because they're an American outfit and I'm a NY'er. They were rude and dismissive and I'm glad for it because doing business with the people in this Eurocar office and garage was truly a pleasure. I had a great trip and thank you!

45 minutes to an hour in line waiting to get the car so it was pointless having a pick up time…read more They didn't have the car we reserved so we got a bigger one the attendant said only had a scratch on bumper and rear. I wanted the smaller sports car because narrow as streets in Nice, and i ended up with a crossover. -_- We get to the car and it had clearly been side swiped on one side and had a giant dent on the other. She had no record of this. They rented us this beat up car and we made sure the guy write down all the scrapes and dents in the car. Car worked fine, though buying gas upfront was pointless. When we go to return the car at the airport, the attendant asks us where all these dings and scrapes came from. The guy from before never even recorded the giant dings we spent 20 minutes going over with him. This guy was now trying to charge me! Thank God I had taken pics of each dent and scrape before we left with the car. I showed him the pics and he said ok fine. I asked him for a discount for having to drive around this eyesore in Nice and Monaco to which he replied "no." -_- ... never again. I only give 2 stars because the car functioned properly...even though it looked like absolute shit.

Horrible scam. First I put a 500 euro deposit, and when returned the bike with these scratches they…read moresaid that the repair will cost 400 euro. A new bike costs 1200 euro. At first, they said this can be repaired, then that it needs to be replaced, then repaired again.. I said that I want the old parts if they are going to replace them and they started yelling that I'm insane. An awful experience. After a lot of complaining and arguing they lowered the repair costs to 350 euro, which is still a crazy amount for this kind of thing.

I rented a scooter from Catherine for 4 days and it was a 125cc Sym that looked and drove like new…read more It was the highlight of a great trip to the Riviera. She was most accommodating to our changing plans and extremely professional. I would not hesitate to use them again in the future.

The overcharged me $230 from what I originally booked. Car was filthy. Did not clean. There were…read moreno other options for me to rent. I will be using Hertz from now on. Never again.

The worst organised location ever…read more We have been waiting here for 2 hours to pick up a car only one person on the desk taking an average of 20 minutes plus per transaction. 3 other people wandering about doing nothing to help. Avoid this location at all costs.

If you must deal with Sixt, do so with great caution. We rented a car from them and, when we…read morereturned it, they claimed that some scratches on the bumper were not there when we received the car. In fact, we showed their employees the pictures of the damage that we took before receiving the car and one of their own employees took pictures on his own phone. Despite this, Sixt has been persecuting me for over a year for 500 euros in "pre-existing damages" their own employees documented. It is outrageous and I will never rent from them again. What started out as one of Europe's most customer-friendly car companies has become an exploitive monster.

From the owner: La société de location de voitures Sixt vous propose des solutions de mobilité de haute qualité :…read morede la petite citadine, à la grosse berline en passant par l'utilitaire ou la voiture de luxe... Une chose est sure : vous trouverez votre bonheur chez Sixt !

Satisfactory experience. Counter staff were professional and…read morepleasant. Staff ensured that I knew where to go to find the car (rooftop car park in a building next door to the rental office). The car park staff were more perfunctory. Other than driving the car from it's spot to a more accessible position and handing us the key, the staff member turned on his heel and went back to detailing other cars. There was no offer of explaining any features or ensuring that I was happy with the vehicle. We found a few more scratches on the vehicle which we reported to the car park staff. Over all, while it wasn't a negative experience, I wasn't positively impressed and certainly am not moved to promote Europcar as a brand to others at this time. I'll see what the drop-off experience at Europcar Menton branch will be.

Idk why this place has such terrible reviews. Our experience renting a car was a breeze through…read moreAvis. My dad made a reservation online, and because he normally uses Avis, we were able to head up to the upper floor to pick up the car without talking to anyone at the desk. We didn't know they had a "preferred" check in upstairs, so we waited in line. There were only 2 other people in line and we got to the front in a matter of minutes. We found our car. It was small for American standards, but perfect for the narrow roads of Provence and tiny parking stalls of Europe. When we left the parking lot, the guy checking us out was alone. There was a bit of a wait to get out because there was only that one guy doing the check out. Returning the car was really easy and the walk to the terminal is not too bad.

I should have seen the red flags---Upon picking up the car, it took about 1.5 hours because their…read moresystem was down and the attendant had to do every paperwork manually. I was not given paperwork upon picking up the car. They also downgraded my car without any price adjustment on the difference. The rental was fine and did its job and i returned it without any issues. I then found out they overcharged me for an extra day despite evidence via return receipt picture showing car entry to the garage actually returning the car 1 hour earlier than required. They were not able to resolve this by email so I had to use AMEX to get a chargeback and dispute the transaction. Terrible customer service experience at this location.