As first-time homebuyers, my fiancée and I were excited but nervous to purchase our Santa Ana…read morecondo. We were initially matched with a different lender who only communicated via email, which ultimately led to us not being able to close. Thankfully, our realtor then paired us with Mario, and the difference was night and day. Right from the start, Mario gave us a call to clearly explain the entire process and patiently answered all of our questions. He is a true professional and an exceptional communicator. Having him keep my fiancée and me informed every single step of the way provided us with so much peace of mind. Thanks to Mario, my fiancee and I are enjoying our first home.

I had an excellent experience with Brandon. The process for securing a HELOC was extremely simple,…read moreand the loan was funded within a matter of days. I highly recommend working with Brandon if you have the opportunity.

I recently purchased a home and used OC Mortgage Solutions services. As a first time home owner,…read morePam worked with me and provided amazing service and high quality of work. She was able to answer every question I had and helped make the most of my money. Even a month after closing, she still answered any other questions or concerns I had. 10/10 would recommend

OC Mortgage Solution definitely deserves 5 stars, and I can honestly say that every 5-star review…read morehere is true. I normally don't write reviews on Yelp, but I really wanted to take the time to write this one because I hope it can help someone who is looking for a mortgage team they can truly trust and have a wonderful experience with, just like I did! Pam and Tai are beyond amazing. Purchasing a home is one of the biggest and most important decisions in life, and working with them made the entire process so much easier and less stressful for me. They were always on top of everything, kept me updated, and were always there whenever I had questions. Pam even answered my calls at night when I needed help. That really showed me how much they genuinely care about their clients. I never felt like I was bothering them or had to figure things out on my own. No matter what came up, I always felt like they had everything under control. Buying a house can be overwhelming, especially when there are so many things you don't understand about the process. But with Pam and Tai, I always felt safe and confident that I was in good hands. They were patient, responsive, knowledgeable, and truly went above and beyond for me. I'm so grateful that I found them and had them by my side throughout my home-buying journey. I honestly don't think I could have asked for a better team. If you're looking for a mortgage team you can trust, I highly recommend Pam and Tai. You won't regret working with them! Thank you so much, Pam and Tai, for everything you did for me!

Steve Lopez at Clear Mortgage Capital caught my attention because he advertises lower rates…read more Unfortunately, that turned out to be misleading, as there was no follow-through once I actually engaged him. After I sent him my financial documents to get pre-qualified for a property I was submitting an offer on, he stopped responding. I followed up multiple times by email, text, and phone. When he did respond, he repeatedly said he would call me back, but he never did -- this happened twice. Because of this lack of follow-through, I lost the opportunity to move forward on a triplex I was trying to purchase. He only reached out again after I contacted one of his colleagues. When I later called him back, he again said he would call me in a few minutes and never did. At that point, I stopped reaching out because none of his promises were kept. This experience was extremely frustrating and unprofessional, and it cost me a real opportunity to purchase a property. I will not be using this lender for any future transactions.

I cant say enough good about Steve Lopez. I had been spending well over a month trying to get a…read morerefi through a bank when I gave up and responded to one of Steve's texts. I thought the emojis were quite cute and Steve was persistent but not annoying. He answered me immediately and the refi through him and his team went seamlessly and quicker than I could have imagined. He came through with everything he promised and more. He is also tall dark handsome and debonair (ok he asked me to say that). Seriously, I would highly recommend Steve Lopez!

As first time homebuyers, we knew nothing about the loan process. Mina was recommended to us by our…read morereal estate agent and many of our friends used her when purchasing their homes. Working with Mina was a dream! She explained everything simply for us and showed us different options to financing our loan that could help us save money up front. Mina is quick and responsive. She turned around our preapproval within 24 hours! I highly recommend working with Mina and her team fo your mortgage needs! We will be referring her to our friends and family.

Mina was so amazing to work with! We first reached out a year back but the deal we had didn't pan…read moreout. Fast forward to a year later, we unexpectedly came across another deal and she was able to pre approve us right away to help submit our offer before the deadline. As first time home buyers, she really took the time to answer all of our questions and walk us through the process. We got a competitive rate and it was because of her team, we were able to negotiate for seller credits AND win the bid war. Highly recommend!

Impeccable Communication & Professionalism!…read more Jennifer was instrumental to having our offer accepted. She guaranteed a quick turnaround for closing and was immediately available for help during the entire process! If you look at all her other reviews, it's a no-brainer that you reach out to have her represent you. She's transparent, knowledgeable, easy to work with, and will provide you with as much information possible to make informed decisions. If she's unable to answer your questions, rest assured that she will find someone for you! It's impressive how she maintains the same level of service for all her customers--you won't regret it!

Jennifer was instrumental in helping me purchase my first home. I cannot say enough great things…read moreabout her and how easy she made this process!! She helped me lock in a great rate and helped make any hurdles or bumps in the road as smooth as possible. I cannot recommend her enough!!! Thanks Jennifer!

We couldn't be happier with our experience working with Collin Brashears. As first-time homebuyers,…read morethe process felt overwhelming at times, but he made everything so much easier. He was incredibly knowledgeable, responsive, patient, and always took the time to answer our questions and explain each step clearly. We truly felt supported from start to finish, and his guidance helped make buying our first home a smooth and positive experience. We're so grateful for all his hard work! We highly recommend him to anyone looking for a mortgage lender, especially fellow first-time homebuyers, he was able to get us closed in 14 days! Thank you for helping us make our dream of owning our first home a reality!

After I contacted them they sent me this email From West…read moreCapital Lending in CA One gets these emails encouraging you that you can get a Heloc/Equity line of Credit when the final decision from the underwriters you can't. Hi Marylou, Killian Kidd at WCL has started a HELOC application on your behalf. WCL helps you access the cash you need by tapping your home equity with a HELOC. Here's what's next: Customize your offer Choose from a variety of rate, term, and payment options. Complete your application Digitally verify your identity, income, and speak with an eNotary*. Voila! Funding in just a few days! The process is fast, easy and only takes a few minutes to complete 100% online. Continue your application The application was continued over the phone explaining all they needed to know to determine a equity/Heloc only to find out this company based out of California and their underwriters did not approve going forward. This company knew where I lived in Florida and denied going further with my applications according to their underwriters. This company refused to take on the difficult circumstances of my son as co-owner and living in NY as I live in the residence in Florida. I would not consider to use this company.

An Exceptional Loan Officer…read more We cannot say enough great things about Montee Skorich with Optimum First Mortgage! We have had the pleasure of working with Montee for over 7 years, using him for home purchases and refinances, and he has consistently gone above and beyond every single time. Montee is incredibly knowledgeable, professional, responsive, and genuinely cares about his clients. He has always made what can be a stressful and complicated process feel smooth and manageable. Whenever we have a question, big or small, he is the first person we call because we know we can count on him to provide honest, knowledgeable advice. After working with him for so many years, we wouldn't trust anyone else with our lending needs. Montee has earned our business and our trust time and time again, and we would recommend him without hesitation to anyone looking for an exceptional loan officer. Thank you, Montee, for always taking such great care of us! We truly appreciate everything you have done for our family over the years. The Cunningham's

**2nd update. After posting the update, since I hadn't heard anything back. I received a hostile…read moretext telling me he's "done with me" and will not help in removing the inquiry. This is the customer service you will be receiving. There's no kindness, no consideration. I have NEVER had this experience before. Again, others are to blame, but not the company. 9/28/26---Update---This was in fact another HARD inquire, as stated on my credit report, which I pulled. As of this evening at 9pm, no updates. Nothing has been resolved, even though this is the error of this company. I didn't send a threating email. I told them I'd be leaving a review so others would know to stay away from a company that has a motto of "we care" and "hold us to our word" yet when you try to address their error, they're very defensive and want to put the blame on the customer/potential customer. Calling me late in the evening and pressuring me to remove a review that is based solely on my experience with this company is threating and illegal. You can't mess up people's credit and deny all responsibility, and force them to lie. I'm not the only person who has had a horrible experience with this company. I have the date the credit was pulled again, and it's listed as a HARD inquiry, no matter how hard this company's owner tries to deny it. It's simple, you want a good review, you provide excellent customer service. Why would I be making up the fact that my credit score took a hit, Optimum did this, when they weren't authorized to do so. I have my email from the new "Madi" loan officer. She told me that she would be using the paperwork/credit report info from the previous loan officer (who somehow just vanished into thin air) when I asked if she'd be running my credit again, she said no, yet they did that the SAME DAY (even though I DID NOT tell her I wanted to continue working with her). Robert told me it was due to human error in the begin of his many texts, then tried to blame it on me. Avoid this company at all costs. I will not be bullied into removing my review. Until there is a good faith effort to correct their obvious mistake this honest and horrible experience will stay. I have no problem leaving a good review, when it's warranted. I do not leave fake reviews, and will not be pressured into leaving one here. Fannie Mae did not pull anything, this company's name shows up 2 time on my "inquires" list, because they did it 2 times. I also didn't get a loan with them, so why are they even continuing to have access to my information?

kind Lending refuses to remove our information from their systems stating they are not required to…read morehonor opt out requests per California privacy laws. If they have such little regard for people's information, it is hardly a company I would entrust with ANY information. Disgraceful company not to be trusted.

Worked for Kind Lending at Glenn Stearns' estate (owner of Kind Lending) in Pelican Hill. Behind…read morethe luxury is a cold, careless operation. Leftover party food is handed to staff like it's a perk. Employees are forced to work in the rain. People are hired and fired without warning--no regard for families or livelihoods. The so-called "Chief Kindness Officer" is anything but. There's nothing kind about Kind.

Helen Kim is an amazing loan officer!…read more Two weeks before the closing date on my first dream home, my initial loan application was declined because my prior agent forged documents and fraudulently used another officer's name. I was terrified of losing my first dream home. Helen stepped in, took control of the situation and worked tirelessly to get me fully approved in just two weeks! She fought hard to correct the previous agent's misrepresentations and made the entire process incredibly smooth, fast and completely flawless. She truly saved my dream home purchase and fought for me when I needed it most. I highly recommend her at New American Funding -five stars is not enough!

Helen and her team go above and beyond. Helen is very responsive and honest. She was patient,…read moresupportive and understanding of our unique situation. We met about 13 years ago, she helped us get our house for the 1st time. We reconnect just last month and fortunate and happy we did. We are happy with the outcome and will continue to do business with her. Thank Helen! Blessings!

From start to finish, Michelle and her team were awesome to work with! She made sure I got the best…read morerate. They were prompt and responsive to any questions I had. I appreciate that they took the time to explain what was happening every step along the way to reassure me and makes me feel comfortable. This team is very organized and detail oriented. I had to change in the middle of the process and there was no questions or hesitation to my request. She also gave me great suggestions to make sure I would not pay additional fees. We were still able to close pretty fast to the original commit date. I worked with many brokers and they exceeded my expectations. I look forward to working again together some day.

I have been trying to get a hold of someone at Loansnap but nobody returns phone calls or email…read more Website is down since Aug of 24. Can someone please reach out to me please. Brian D