I was greeted immediately when entering the shop, I had reserved an auger and the paperwork was…read moreready in 5 mins. Went out to get it and the tech had it ready, explained how to use it and loaded it my suv. They also had extra gas mix ready. Returning the equipment was just as easy as picking it up. will certainly rent equipment from them again.

Good when things go right, but it's important to note what happens when they don't go right…read more I rented a gas-powered post hole digger on a Saturday. It would not start. I didn't really blame East Tenn. I'd rented one several times before and this was the first problem. 2 cycle gas engines are notorious pains in the ***. Anyway, they were already closed, but left a message just to get it on record. Figured I would see them on Monday. Their manager, Van, called me back almost immediately (did I mention they were officially closed:?) he ran me through a coupe of procedures to help get it to start. They didn't work. We agreed I'd try it in a few hours as a hail mary. Van messaged me to ask if it worked (It didn't). On Monday, they gave me an option and I took store credit (I still need the post hole digger). I choose East Tenn Rent All knowing i will be dealt with more than fairly if something does go wrong.

I'm a big believer in "Supporting Local Business." When in comes to equipment needs this one looked…read morelike they had what I needed so I went in to check them out. This place is all business, it is clearly a big player in Local Equipment Rentals. As soon as I walked in I was greeted and asked how they could help. I had already run through the inventory of equipment I was looking for on their very easy to navigate webpage, so I knew just what to ask about. I was promptly shown the available equipment. All appeared to be well maintained and in good working order. A valid ID is required to rent. I used a credit card for payment and the transaction was quick and easy. A loading dock is available making it easy to load into my pickup. Equipment can be delivered if needed, as well. This shop is able to meet both commercial and homeowner needs with a very diverse amount of equipment including loaders and high lifts or simply a plumbing snake. Checking the website or a quick call can confirm the availability of what will help you get the job done! The equipment I rented worked even better than I hoped. Believe me when I say it WORKED, because I really WORKED it hard and it never missed a beat. Returning the rental was very easy as well. I will definitely be back to A-1 for my equipment rental needs.

From the owner: We have proudly served the Morristown and Lakeway area since 1973 and are locally owned and…read moreoperated. With over 40 years experience in the equipment rental field, we provide exactly what you need to get your project finished the right way. We have the largest selection on-premises of any rental store in the Lakeway area for all of your home improvement and larger construction needs.

I don't recommend this place to no one the employee behind the counter a gentleman probably in his…read morethirties forties very disrespectful or professional I came there todayRenato dolly and I put my credit card on there with the to pay for the rental plus a deposit so when we returned it I'll send there's a problem in giving me my deposit back the employee was very hot headed and trying to come around the counter to have words with me and very disrespectful because I stated to him that in their contract it does not state that they could not give me my money back as a deposit that therefore it has to be in their contract and the way they were acting this ain't the first time they try to give people credit it may have worked in the past but consumer beware they're very unprofessional and instead of trying to give me my money back I had to push the point about talking to the better Business bureau about this company and then they decide they're going to write me out a check tomorrow that's all I'm going to pick up my check tomorrow from now for the amount of $70 they were going to give you the runaround so you all be careful what you sign and stick to the fact because this place is unprofessional and they have no reason to be in business I'm a business owner myself this was totally on call for what they did to me so now I'm wasting another trip to go pick up my deposit because they couldn't just give me my money they have to write a check but they have refused at first because they couldn't put the money back on my card they were pushing the issue of me having credit in their store and I as a business no owner also knows that they will get stuff wholesale and Mark it up so therefore I would lose in the long run because I wouldn't have got my full money refund back I will never deal with that place again I will pick up my check tomorrow but I don't suggest anybody else go there thank you God bless you all hope this helps with the the rudeness and the unprofessional of this place and that they will try to keep your money and try to give you store credit out and this day and age the average consumer they need their money as much as possible just like everybody else in a binding contract you sign does not State anywhere on their paperwork that you can't pay with a prepaid card and that if you can't give it back to you there's no you will only get store credit and so I had to push the issue with that and so now they're writing me a check for tomorrow so you all whoever deals with them you all be very careful

Reply back to Asheville Hey Rental…read more if you all read the reviews you know who is telling the untruth. 1. I was never turned down from another vendor because we always would go Asheville Rental you can tell it has new management since we have done business there. the manager and some of the staff were rude and not helpful. I really should have read the reviews 2. They never called and pleaded with me to cancel the outing. The next time I heard from them was on Thursday when they came to set up that was to tell the installers to take the tent down 3. When it came to the inflatables we had to drop cords available one orange and one yellow three prong cords. They never used them because it took a while to take down the tent. the inflatables were put in place but they never inflated then. 4. On Saturday they showed up to set up the equipment. We had no power limbs all over the ground and puddles of water everywhere. 5. I told them there was no way the we could have the gathering due to the conditions stated. 6. As for the inflatables I cannot control what God has in store for. us. it was his will for the hurricane to come and it did. if the inflata led were ruined it was not my fault. 7. As for as him being there he was not. We went on a Monday we saw the MANAGER. SHE WAS IN AND SHE WAS RUDE. She told us we had been serviced before and the Saturday when they came out 8. We did not threathen to to a lawyer which is a good idea I am not going to give them the satisfaction of lying their way out of this situation If you read the reviews i feel that you would know who is lying Now that i have the truth out you can do with it what you may You really are not worth the bother of worrying about the lies you told WWJD