The Staff took such great care of my dad! I truly appreciate all that they did for him and my…read morefamily! Facility is super clean, staff are AMAZING, and over all great experience here!

Nice location and one stop shop for many services. Lots of…read moreparking but it's still always full so get there a little early before your appointment. Well maintained inside and out. I do love my PCP there and they try to get you in for same week appointments when possible.

陪小吉子來看他媽媽， 他媽媽在這住好幾年了，老人家可能越來越不想吃東西，但是我看護士哥對她們照顧還是蠻好的， 東西吃不太多，但還是會讓她喝比較營養的牛奶， 剛好遇到他們吃午飯的時間，也放些他們的午餐read more

My name is Marilyn Williams, from Los Angeles, I came down while I was on my birthday getaway. I…read morepromised myself that I would make it to see my sister-in- law (Amy Brown) When we entered the facility, I was so amazed by the facility didn't have a ( smell ) like the previous ones I've went to in LA. It was (very clean), (well staffed) , staff very nice. This facility is Great. My Sister-in-law Amy was looking great, excited when she saw me ,very nice clean room. Marilyn Williams

My mother in law is currently at this facility for rehab after knee replacement. The experience…read morehas not been very favorable. I will say that the speech therapist and physical therapist seem to be very kind and thorough, and one of the nurses/CNAs was very kind as well. They do have a large gym area for physical therapy. The facility, however, is depressing. When you enter, the lobby looks lovely with wood floors and a piano. The front desk staff range from mildly friendly to apathetic. On a recent visit a staff member was slurping soda through a straw from a can and just glared at us as we signed in without saying a word. As you move further from the lobby, however, the wood flooring is replaced with linoleum and the place looks increasingly dilapidated. The first room mom was placed in had a leaking HVAC unit with tons of towels piled under it apparently to soak up the leak. Gross. Eventually she was moved to a better room. And the food - yikes! Do they even have a dietician at this place? One dinner was a cheese enchilada - is that even a balanced meal? Last night it was a sad looking sausage sandwich with the driest and most over cooked french fries that you can possibly imagine. Anway, I guess she is getting the physical therapy which is the reason for being at TLC. But don't expect much more in terms of comforts...

This place should be condemned and torn down. I have volunteered at animal shelters that are…read morecleaner than this place. I posted a video of the actual room my friend is in. It makes my skin crawl when I go visit him. I believe they have painted over mold in the bathroom. I couldn't tell you what year the place was last cleaned. This didn't happen overnight. Yesterday, (4/5/26) I called my friend to check on him and asked him how breakfast was. It was around 9:30 a.m.. He said he hasn't been served breakfast. He said they didn't mind flipping on the lights and waking him up at 5 a.m. saying, "I'm going to clean you up and change your bedding before your family gets here and complains". He told them to get out and turn out the lights. They came back in and changed his sheets at 9:16 a.m.. How do I know you ask? They literally write the date on whatever they do, i.e., put a bandage on, change a bandage, change the sheets, etc. I digress, back to breakfast. I told my friend I just need to get dressed and then I'll go get him a great breakfast. I got to his room around 10:30-10:45 a.m. with breakfast. They still had not brought him a tray. The nurse practitioner had come the day before and said he needs to be in the wheelchair a good part of the day and scoot himself around to build strength back up in his legs. So when another mutual friend showed up, we went to the desk to see if someone could come put him in the wheelchair. When someone showed up, I asked why at 11 a.m., had he still not been served breakfast? The employees response, "well he doesn't eat it anyway!" Not, oh my gosh, I'm so sorry, let me go get him something. I told them it is normal for him to let it sit awhile and then pick at it but that's his choice. They literally deprived him of food that morning. Remember, this is a human being, a senior citizen who is quite sharp but got an abscess that landed him in the hospital near death. He was diagnosed with sepsis from a grapefruit sized abscess on the back of his neck. After 5 nights in the hospital, he was transferred to TLC Care Center. His sister had been given a tour of the facility the day before. This was a hospital recommendation. They showed her some nice areas and even a nice vacant room. When they arrived at 1 a.m., they set him up in a room and slapped a diaper on him. His sister just broke down into tears when she saw this room. It was nothing like the room they showed her. As you will see in the video, it is disgustingly filthy. There is no way this room would pass a health inspection. Again, this is a man that has dignity, and although he can't walk alone, he wanted to be able to use the restroom to relieve himself. In the hospital, he'd had a catheter and used a bed pan for his other business. He now needed to use the restroom to do all of his business. He asked for assistance to the restroom and was told, "well, you have a diaper on, just go!" He was mortified. Once he did his business, he asked to be cleaned up. He was told he isn't the only one there. His sister said she wasn't leaving until they cleaned him up. He sat there in his own feces for an hour. His sister spent the whole next day with him and found out the care was as bad as the unsanitary conditions. This facility was one of two places recommended because he needed a facility that could take care of the drain that had been placed in the back of his neck where the abscess was. That didn't turn out well either. His sister had to go back to her home state, to a husband who had just had reconstructive surgery the day before her brother had called in critical condition. She had already left him alone for 7 days. She called and checked on her brother the next day. He still had not been showered or helped out with basic hygiene care. He had not been able to shower the five days he was in the hospital and he had now been at this facility for four days. He desperately wanted a shower. His sister reached out to a mutual friend and asked if she would go to see what is going on and why he isn't being taken care of. When she arrived and asked why he had not had a shower in four days, she was told he had had one the night before. He said he absolutely had not been given a shower, which was evident. Then she was told that showers are only given twice a week on certain days. She said, "well you better make an exception and get him a shower." They finally helped him to the shower. Us two mutual friends have been showing up just to make sure some of his basic needs are met, i.e., food, water, shower, a clean diaper while his sister is back home, tending her husband. The next day, someone came to get him for PT. They told us it was for 30 minutes. From the time he got wheeled out to the time he got wheeled back into the room, it was exactly 20 minutes. I guess what I'm saying is, if you want a clean, sanitary, well staffed place for your loved one, look elsewhere.

We all are going to be here or there at some point in our lives. At this point it's a matter of…read morewhen. My beautiful lady, Mary Lou was here as a guest during her transition from being at home. Unfortunately, she's at the moment now where she needs assisted living and that extra care. It's been a long and stressful time. Rough couple of months. Finally, while this was not permanent the staff and facilities here truly were a "god send!" This is a place where your loved ones are in great hands. The rooms primarily are not private but accommodate two individuals. They are co- ed. You never know how long your neighbor in the next bed will be here. The telephone and television are on both sides of the bed, but the loudness can interfere with the patients comfort level. The doctor and nurses here are so overwhelming great the way that they handle the patients care and pain levels. The patient, even Mary Lou, my angel, does not want to be here. She wants to go home . There is no more home for her. It's assisted living. They make this transition easier for the patient. The visiting hours are longer than normal and all an individual needs to do is sign it. You're allowed to bring outside food and drinks for patients . You can decorate and adorn their space with flowers and other trinkets to make them feel a little piece of home. Love is the focus and makes the world turn. Sometimes we cannot decide where we will be. When it comes to the end we will go in and out of who and where we are ?! My Miss Marylou, my angel you are loved and will be continued to be loved as long as you are here. We will go beyond to make you happy.

This place sucks! Nurses are scarce. We visit & have to ask them to do things. He was put next to…read morenurses station to be monitored better. BS. I ask the ladies sitting there a question about our dad & they ask who? Room 243, they respond where? Don't send your family here!!

My mom is currently here at Encompass Health Rehab on Jeffreys Street. I cannot say enough great…read morethings about this facility. Everyone has been amazing...from the Drs, nurses, CNA's, front desk, pharmacists, therapists...literally everyone has been great! The level of professionalism, knowledge, compassion and care my mom received was top notch. A couple shout out's to Dr Miranda, Nurse Makky and CNA Tasha/Juvy. They were the best! Our family had a terrible experience with a facility when my Dad was sick and this place brought back such hope and faith in health care and humanity. I would feel comfortable recommending this place to anyone in need!

Thanks to Encompass Rehabilitation for providing me with the highest level of care in my recovery…read morefrom foot surgery after my release from the hospital. The staff of nurses, doctors and therapists that treated me are dedicated, experienced and caring professionals. I was able to move quickly through my recovery with their rehabilitation program and personal touch. A special thanks to my physical and occupational therapists, Jeri and Muriel for their attentive and compassionate care. Also, thanks to Anna for guiding me through the administrative process from admission through discharge. I felt I was always getting the best of care during my stay at Encompass. Highly recommended!

I was recently a patient at the Dignity Health ER on Lake Mead Park Way. The entire staff was…read morewonderful and helpful. I went with no intention that I had to stay a couple days. On I was discharged, I felt like a whole new person. Dr Hassan figured out the problem and was such a nice Dr. I will always choose this Er if ever needed and I feel as if every one should. Thank you Dignify Health. You're the Best!

We had an elder family member that had an issue where she had to go to the hospital and then ended…read moreup here for her rehab stay. Everything we've seen here has been good. The facility is clean and the staff has been very friendly up to this point. I know there's a lot of choices in town but when it comes to love ones you always want the best. Also got some good feedback on this place before the fact. We feel comfortable with our loved one here while they rehab.

Hi Robert, Savage went to Good Shepherd rehab for 72 sessions. I was treated very well. I was well…read morelooked after and care for like I was one of the family. I'm gonna miss everybody terribly as I look for a new rehab facility and I'll always remember the hard work that I put in at Good Shepherd. I remember how strong I got and how will I recovered and I hope to get stronger still thank you everyone so much. Bob.

They are great, very attentive, they make sure all your health needs, doing with therapy are met…read more From check in, to your therapy, and then finishing, OUTSTANDING group of people. Go see them for your therapy needs

I have been coming to this doctor's office for years and nothing but positive things to say from…read morethe doctor all the way down to the assistance to the office staff.

They are wonderful , the whole staff goes above and beyond no matter if it's for insurance…read morequestions or injections for the body they're the best they really listen to your needs. Theresa Nuccio

I've been coming here for about five months now, and I honestly don't want to stop, this place has…read moreknocked at least ten years off my body. I'm one of those older guys who always thinks he can do more than he probably should, so I'm constantly pushing myself to the limit. That usually takes a toll, but these guys keep putting me back together and keeping me active. I'm physically stronger and in less pain now than I was 20 years ago, and that's because of this place. The therapists here are extremely knowledgeable and great at finding the root cause of issues instead of just treating symptoms. I'm incredibly thankful they keep me in the gym and on the road, running virtually pain-free. And yes, they now see my entire family, because they're that good. They currently treat my son for a knee issue and are amazing with him, especially since he was nervous to come in because of his autism. My wife goes there for herniated discs, and they've helped her feel stronger and so much better. Even my daughter came in after waking up one morning with severe back pain, they fixed her right up, and she didn't even want to stop coming once she hit 100% (we finally had to tell her she was good!). Thanks Align, for taking such great care of our whole family!

I had my 2nd rotator cuff tendon surgery on November 25, 2025, after a work injury. I researched…read morein-network clinics in my area, and found Align Physical therapy clinic. I went to the clinic, and spoke with the staff. They were very friendly, and showed me around the clinic. They told me about the treatment option, and said the could fit me in right away. I gave them my referral from my Orthopedic doctor, and they scheduled my appointments for the week. The the 1st appointment after waiting about 15 minutes, my therapist said he was just doing an assessment of my range of motion. I only took about 30 minutes. He massaged my shoulder, did some slight movement of my arm, and instructed me to do some rotation and sliding exercises. He put a heating pad on my shoulder, and that was it. The 2nd appointment I had to wait 15 minutes before similar treatment. The 3rd appointment, I had to wait 20 minute before being called to a massage table. My assigned therapist was working on another patient. I was given a table just a few feet away from where he was. I was agreed to a heat pad on my shoulder while I waited for my therapist. I sat with the pad for another 20 minutes. At this point I was annoyed. Why schedule an appointment when you clearly are not available. Another therapist named JC came to my table and took the pad off my shoulder. He tried to change the position of the table, but he did not know how to operate it. He went over to another therapist to ask for assistance. That is when I realized that he was new, and obviously inexperienced! He massaged my shoulder for about 5 minutes. I was visibly in pain, and he was scared to treat me. He said it was unusual for a patient to be in that much pain even though I had surgery less than 3 weeks ago. He told me that I needed to call my doctor. I was shocked and mortified that Align clinic would assign such an experienced therapist who didn't know how to treat me. I waited 40 minutes for about 10 minutes worth of treatment. I called my doctor's office immediately after I left, and was advised not to return to Align clinic. I then called Align clinic, and told them that my doctor and I decided that I was not a good fit for this clinic and I would not be returning. In my opinion this clinic is more like a gym than a therapeutic clinic. The staff is pleasant, and the clinic is clean, however I think the clinic is not organized, as I didn't see anyone writing notes or looking at records of their patients. The clinic was very crowded and it seems the priority is on getting the most business instead of making sure each patient gets the best treatment.

All the CNAs (Certified Nurse Assistant) in this Rehab facility are very qualified and do a good…read morejob assisting the nurses. However, there is one CNA who in my opinion is exceptional - her name is Precilla (Shiela). Shiela does her job with efficiency and always with a smile, and always asks if there is anything else needed. She brightens the day with her personality and attitude. Thanks Shiela. My wife is currently a patient at this rehab facility and has received very good care from the entire staff, which includes nurses, certified nurse assistants, physical and occupation therapist, as well as others. I have been pleasantly surprised at the variety and quality of the patient's meals. Eunice, the head chef frequently will add special touches to the food prepared, which makes the meals even better.

Mixed feelings about this place. Firstly let's discuss the good. Physical therapy by Gavin was…read more nice when it was given in the gym. The nurses (Cheyenne, Vannie. Lyzie etc) were so nice and cheerful when taking care of my dad. Ok now the negatives...... my dad was released from care despite having a fall two days prior to the day of release.......not good, I would have expected that they would have given some additional care to assess why he still had the propensity to fall. Also the food services for a vegetarian here are dismal and no effort was made on their part to find options. My dad lost so much weight. Not happy with this place. Proceed at your own risk and advocate for your loved ones if they are sent here