Right on time! Great service. Explained everything that they did…read more Great value and a veteran discount.

We decided to add a second leach field last year! Our property is very large and my husband was…read moreconcerned that a single leach field may fail early without the addition. Waters installed the initial field so we returned to them, as the initial service was perfect. We were really pleased to work with Matt and Dan again. They were both so helpful and we knew the service would be excellent. They were a slightly higher quote than other companies, but our experience before was so good we decided to go with the company we knew had a great quality product and service. 10/10 for Waters!

I had our septic system overflow into bathtub, while I was in there! I can't even begin to tell you…read morehow awful that was, and having major surgery two weeks before, I moved quicker than I ever had. Freaked out with everything overflowing in my bathroom, I tried calling a few locals and was told nobody could get out till neck week?! ‍ So I called Rooter Man and Ryan was out within hour and thirty minutes. Ryan unclogged the line and returned following day, to pump and assess our problem. Which there is a problem broken line, roots and he could not access our leach line tank due to the cover condition. Ryan kept me in the loop with everything he was doing. Rooter Man/ Ryan really came through for us. I would highly recommend them for any of your plumbing and septic needs. Two thumbs up

Their pricing changed constantly and is exorbitant. They want payment up front and threatened to…read moreput a lien on our house after lying about the work necessary and parts needed.

Lester came out today to help me with pumping my septic tank, and consulting me about possible…read moreupgrades. He was very polite, honest, competent, and fair. He did not try to sell me on his services, or upgrades. In fact, he simply laid out my options in a very precise and objective fashion. He pumped my tank and charged me much less than the three other quotes I got. I am very happy with his service, and grateful for this referral.

Though scheduled for a later date, Lester called and advised he was nearby with enough time to do…read morethe work if it was convenient for me to which I agreed. He set up quickly and after he was finished he answered a myriad of questions with detailed explanations much to my appreciation. Excellent customer service, knowledgeable and as an owner/operator he is literally vested in his business-30 years worth as was later determined. Highly recommended.

I needed a broken shower faucet replaced in a hurry, and they were able to get to the house the…read morenext day. The plumber was very nice, and professional, showed me what was going on, and outlined a repair plan that included picking up a part. It seemed kind of expensive, but they were quick to respond and repair. That said, Plumbing stuff is slways expensive, so it probably was the industry standard rate. I personally would charge a lot more if I had to put my hand down in that water main turn off hole, also known as, black widow nest!!

Chad was great! Very friendly and efficient. The company is easy to work with and email responses…read morewithin minutes. Will use again!

We had them come do work on our driveway and the entire experience was excellent. They were…read moreprofessional and easy to work with from start to finish. The quality of the work exceeded our expectations and the driveway looks fantastic. Highly recommend!

Chris and his crew put in two coverts and cleaned up my drainage ditch these guys were awesome…read more Looking forward to working with them on future projects. Thanks Chris

Unacceptable across the board. They showed up over two hours late, and it only went downhill from…read morethere. Their equipment wasn't working, which dragged the job out to nearly twice as long as it should have. To make matters worse, they spilled what looked like close to two quarts of oil all over the dirt on the property and made no effort to properly clean it up or take responsibility, instead they tried to conceal it by kicking dirt on it and then left it. That's not tacky its highly inappropriate. Communication was just as bad. We had to chase them down for days to get the report, after clearly written instructions to the company. After raising these concerns, the company promised a follow-up call to take care of things that never happened. Completely blew us off. Then the invoice showed up hundreds higher than expected, pushing close to $1,000, including nearly $400 just for the inspection. For the level of service provided, that pricing is hard to justify. After 21+ years in this business across two states, this is easily one of the worst vendor experiences I've dealt with. Poor execution, poor communication, and zero accountability. Would not recommend.

Hired for a septic inspection after entering escrow to sell our home. The inspection came back…read morestating the leach pipe was saturated, so the company recommended a recheck/remediation attempt the following week. The younger tech, Lucas I believe, was polite and professional. However, we were told by another technician (older gentleman) that if the leach pipe was saturated and could not be fixed that we would need an entirely new septic system, but we were NEVER told this company does not actually replace septic systems themselves. I assumed they handled full replacements, so we agreed to let them attempt remediation. Three days and $3,000 later, including about $2,500 just for excavation, we were told the issue could not be fixed and we would need a full septic replacement through a completely different company. Had we been told upfront that they do not perform full replacements, we would never have approved the excavation or remediation attempt because now we have to pay another company to excavate all over again. During the "remediation," they also replaced two pipes that did not even need to be replaced since the entire septic system now has to be replaced anyway. It felt like unnecessary work added onto the bill. The yard was also left looking terrible with dirt piles, patches everywhere. Two other septic companies came out afterward and one specifically commented that if their crew left a lawn looking like that, they would "rip them a new one." After paying $3,000 for essentially no resolution, my husband called asking for the yard to at least be cleaned up properly. The older technician told him he would call the following week to schedule a day to come out. Instead, he showed up unannounced on a random day and immediately started digging in the front yard. When I opened the door and politely asked what he was doing and informed him another septic company was on the way, his response was simply, "yeah, so?" Extremely rude and unprofessional after everything that had already happened. At the end of this, we are now paying an additional $15,000 for a full septic replacement on top of the $3,000 already paid to this company, including duplicate excavation costs that could have been avoided with honest communication from the beginning. I'm sure they may be fine for a basic inspection, but I would not trust this company with costly repairs or major septic work.

Best Plumbing and Heating are crooks. My sprinkler shut off…read morevalve broke off last fall I called this Best Plumbing and Heating. They said they wanted $1500 just to dig it out. Me and my son told them no way. My son dug it out and purchased all the new fittings needed and repaired it himself. One of the workers came back the second day. We told him we were not going to pay him for anything because it was all done. He took a look at the new pipes and left. I received a bill for over $ 300 for him being there 1/12 hours. He was there for about 20 minutes. This company lies and charges for things they didn't do. Choose another plumbing company.

I came home this morning and found a small pond underneath my kitchen sink. A galvanized steel pipe…read morewas completely corroded and water was pouring out whenever the water was on, making my kitchen sink unusable. I called my usual plumber, Jet Plumbing, and they couldn't come out to fix anything for a whole week, but they would come out on a Saturday and charge me double-time. ‍‍ My brother referred me to Best Plumbing and Heating, and they were able to come out within just a few hours and fix everything that I needed! I now have a working kitchen sink again! Ralph Elquist, the plumber, knew exactly what he was doing and even fixed another small leak that I didn't know about. I will be using Best from now on, and will refer them to all my friends and family.

I hired Power Up Electric to upgrade my panel. They did a great job and were able to get the job on…read moreschedule and on budget. I highly recommend that you contact Power Up Electric with all your electrical needs. Two thumbs up!!!

Jessie was prompt in calling me back as well as coming out to fix my problem. I will definitely use…read morehim again.