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    Green Tree Mortgage

    1.0 (12 reviews)
    Closed 7:00 am - 1:00 pm

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    ditech finanicial

    ditech finanicial

    (8 reviews)

    I have had Ditech for the entire length of my mortgage. Never once had a late payment. 100% on time…read moreand even paid some principal ahead of time. Did not notice the $36.00 yes just $36.00 difference in escrow payments monthly. Ditech not only charged me a $83.90 fee more than double what I missed on the statement, but also refused to allow me to speak to any manager, get a phone number to anyone minus the person who said and I quote because I recorded the call "I am lead here, there is no one else that can take your call. We do not have external email addresses, the best I can give you is fax # and you can address your grievance to Stacy and Tiffany" . NEVER MISSED A PAYMENT and one little error and they are charging my more than double how much was missed. Even though they said I understand it was an error ..."but our company policy is to NEVER waive a fee, even on the first time it is issued" Worst customer service... See ya DiTech will be refinancing to another mortgage company this week.

    I too have had issues where I am allegedly late, but when they send me the documents to marry up my…read morepayments with their schedule, surprise surprise: I am on time! Now, I got a letter that I am being forced to have an escrow account, yet has a high percentage of equity owned, and have been paying my insurance and taxes ON MY OWN FOR YEARS. By far the worst mortgage company I have ever encountered. Truly a disappointment. And like always, my words will not be heard and no one at DiTech will do anything about this until 4-6 months in and only after people need to get aggressive. I just want to make my monthly payment and be left alone.

    Green Tree Mortgage - mortgagebrokers - Updated May 2026

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