The doctors are very kind and helpful. They listen to your concerns and give you practical advice…read moreand ideas to soothe yourself and they don't over prescribe medication. They know their job and do it well. I recommend them if and when you ever fall ill.

Honestly some of the worst customer service I have received from the front desk staff…read more The walk in doctors are extremely unprofessional and do not care to get to know you at all. I would avoid this place at all cost.

Dr. Johnson is so knowledgeable and thorough. He took the time to have a proper consultation and…read morereally put me at ease. It felt like such a luxury, as I can't remember when I was allowed to spend more than 10 minutes max with my GP. In addition to getting normal travel shots, I also explained to him about an unusual health condition I've been experiencing, so he requisitioned some tests and will give some thought to my case. He has already gone beyond what my regular doc has done for me. I wish he could be my GP!

From the owner: Owned and operated by Dr. Roger Johnson, The Shelbourne Travel & Preventative clinic in Victoria…read moreprovides preventative health services for local residents as well as health consultations for those travelling abroad, including pre- and post-trip evaluations. Dr. Johnson treats all visitors directly and is committed to upholding doctor-patient confidentiality. Please visit our website or call us for more information.

I saw Dr. Matheson today for knee pain ( arthritis in my knees). I quite liked her, she smiled,…read moredid an examination and explained everything as she went. she chose a medication that was expensive but seemed to do the trick for me. how long it will last I don't know and am not sure I could afford too many treatments. she was very pleasant and has made a phone appointment with me for six weeks. I am very happy I got in to see her. my knees feel better. she did not recommend surgery at this time. apparently you cannot book in the future when you are doing pretty well today . thank you Dr. Mathis for giving me so much of your time today I felt good about seeing you . Fran Cooperman-Pfaff

I have now had two separate injuries that I ended up at rebalance for. The time it was for my…read moreshoulder, I waited almost to years to see Dr Zorzor to get surgery on it. Then finally I get to see him, he walks in the room says hes not going to do surgery on it, I say so you are telling me I won't be able to work? Im right handed and my shoulder was keeping me from being able to do much. He said i didn't say that and left the room. ( I did get surgery but needed to go to the mainland) Then recently I saw Dr DuPreez who put a bunch of incorrect information on his report, stating I said the opposite of what i told him. I've repeatedly ask for it to be corrected but have been ignored

Came here for last minute travel Covid rapid test. I was able to walk in and get swabbed but next…read moretime I'll make an appointment for peace of mind. They do rapid (30 minute) and PCR (48 hr). Staff that I met were kind and friendly.

The clinic is great. I love the clinic but I just spoke to a receptionist on the phone who was…read moreextremely rude. I feel like the receptionist could have done a way better job. Maybe she is burnt out or tired. I am not sure. I don't want to make excuses for the receptionist. I just found her to be rude and I was hurt and upset.

Depending what time you go the wait can be quite short. The doctors have been quite professional…read moreand the receptionist is a lovely person. The only real knock is there seemingly random hours some days, like opening at 1pm on Fridays.

Incredible they can charge $50 for a doctor's note. My wife was shocked at this charge. The…read moredoctor at this walk-in clinic writes a note with a few sentences and that's $50!!? I call in to complain and the girl on the phone says I was raising my voice. What kind of people do they have at the desk? They can't take a little criticism. Very poor service. Gives doctors a bad name as greedy people who are in for the money. Very disappointed in this clinic. Go somewhere else if you want service and help.