My company was transitioning about the time I had an appointment. I told them to not use my…read moreprevious employer's insurance but my current. Turns out they used the previous employer's insurance so when I went to get 3 fillings the next appointment, my current insurance that I told them to use the first time, was not in network so I am stuck paying $700. If they would have done what I had made sure to ask, I would have known these fillings weren't covered and would have gone somewhere else.

Best dentist office in Evansville! Dr. Allie did my teeth. Everyone is so nice and you get what…read moreyou pay for

Professional, excellent care from start to finish. I am a former dental assistant so I have some…read moreinsight in dental care operations. I'll start with cleanliness first. Vigilant attention given to maintaining a sterile environment. A real plus to me. Thorough and detailed care. Dr. Laing and Jenna the top of the top hygienist walked me through every step of my procedures before and during my care. They checked in for my feedback regularly. They weren't just doing something to me as some dental outfits do. I was included in my plan of care. They worked with my mindset and goals. Let's talk insurance. This office is on it! I was floored with the upfront plan of care cost itemization. There knowledge of insurance provider parameters and active pursuit to maximize my benefits was awesome. I was always stressed with the unknown, wait-and-see cost assessment I received at other dental offices. I am able to plan ahead and budget which is so helpful. I know it is difficult to get a timely appointment but it is what it is. The best dental office in southern Indiana! Call asap and ask for an appointment cancelation opening call back.

I called on February 14, 2024 to schedule as a new patient. The receptionist said the next…read moreappointment would be in December of 2024! Really? I question her, saying, "You mean to tell me your NEXT available appointment is TEN MONTHS AWAY?" She confirmed, telling me that "This is a very busy practice." Sure. Right. My guess is the receptionist can't figure out a scheduling program. Bye.

At Kiefer Dental you have a very hard almost impossible time to see the actual dentist.The…read morehygienists there do everything,at my first visit after a cleaning she said ( all done) and I asked doesn't the dentist check for oral cancer,was told No we're trained to do that! That made me uneasy.They even do most of the crown work,which made me very uncomfortable.Had to go back a few days later and have the extra cement scraped out from between the teeth,ouch and thus a third trip for a tooth that was damaged from something,we don't know what! Needless to say am going to a new dentist and will make sure I get the actual dentist himself to give my mouth the final check.Also when a hygienist there was " checking for oral cancer" she said, there's a bump there,or it just might be a lymp node,very unnerveing.

We just returned for 6 month check ups. Again, very pleased with Dr. Kiefer, our hygienists (Tawnee…read moreand Brenda) and the front office! Grateful that this office is NOT corporate and is more interested in you as a patient than their bottom line. SO glad we found such a great office when we moved here!!

Charged thousands to get messed up badly. The admin staff is…read moreawful, almost as bad as the quality of care. I paid thousands of dollars to have a procedure done. The results were terrible and later confirmed by another dentist to be improperly performed. When I told Franklin street dentistry about the issue, I was met with nothing but problems. Admin staff was entirely neglectful with callbacks, scheduling, and sending the paperwork I needed (still waiting, months later). The "doctor" (if you can call him that), lied, messed up details, then basically just tried to say everything he did was fine. Then, after waiting a few weeks, when it was just a couple hrs before my appointment, they had Maria the office manager call to say they were dropping me as a patient. This appears to be because they don't stand behind their work. I had to pay thousands more since Franklin street ran up the bill and insurance doesn't like paying for the same things twice in a short period. All in all, this place completely worked me over. I would advise everyone to stay away as much as possible. This place cost me thousands and left me in extreme pain. Their attitude and unwillingness to provide proper care are truly disgusting. Again DO NOT GO HERE, unless you like throwing away money to practitioners who do not seem to care at all.

I love Franklin Street Dentistry, so much so that I used to make the trek down from Chicago every 6…read moremonths just to see them. I didn't trust other dentists for a long time, they're something special. Great staff, great office, caring environment & a dang good job at cleaning my teeth.

I had a great experience at this place of business. I went because a couple of nights earlier I…read morehad broken a tooth. I came to Yelp! located this Dentist who was just a few blocks from me. So location was one of my reasons for choosing this business. A couple of things that really impressed me was communication. The receptionist was polite and made me feel welcome. The dental assistant was polite and professional through out the process. She and Dr. Craig communicated every step of what was going to be done. Which calmed my presence. I thought I was going to need a root canal and a crown. Dr. Craig reassured me that a filling would suffice. I am truely pleased with the outcome and will be returning for future services.

Best Dentist Ever!! I have so much anxiety about the dentist and he makes so much better. He has…read morethe most gentle touch, you dont even know he is working on your teeth. I wouldn't go anywhere else!

Very rude office staff on Virginia street. Will not give them my business. There are other options…read morein Evansville.

I took my 15 year old daughter to have her wisdom teeth out. Dr. Edwards was fantastic and even…read morethough she was VERY nervous, he made her feel as comfortable and calm as possible. She unfortunately developed dry socket and he and his staff were right there with us step by step to again keep her comfortable. They staff were always so friendly and professional. Within a week she was doing great and back to her normal self. We loved Dr. Edwards and would highly recommend him.

I had an excellent experience! From the moment I walked in the staff was very friendly and…read morehelpful. Dr Babb is professional, approachable and sympathetic. I felt comfortable asking questions about my care and treatment, including the cost. My visit was a fast, friendly, and efficient experience. I highly recommend this dentistry office.

I've been coming to this dentistry for many years now, and it's the only place I would trust my…read moreteeth to! The staff are friendly and knowledgeable, and all services are reasonably priced. Dr Babb and his staff will take good care of you for sure!

This is a great place to go if you don't like to go to the dentist. Everyone is very friendly and…read morepatient. The dental tech explained everything to me that she was doing. Her and the dentist were both very gentle with my sensitive teeth. I highly recommend.

Was given an estimate for $200 for dental work. After the work was completed, I received a bill…read morefor over $1000 for the same work that was on the estimate. Spoke to dentist and staff to no avail.