WARNING TO ANYONE CONSIDERING GREEN PATH JUNK REMOVAL - PLEASE READ
After sending photos of the junk I needed hauled away through Yelp, Kamran (I believe the owner) called me almost immediately. He was friendly, enthusiastic, and very persuasive. After looking at the photos, he repeatedly quoted me "$650! $650!"
He kept saying things like:
* "Our trucks are the biggest in the business!"
* "Load it up as much as you want!"
* "I have a whole team of helpers!"
* "You only pay $650!"
Based on those statements, I agreed.
For context, my mom and I had been dealing with a huge pile of rat-infested cardboard moving boxes and other junk that had been sitting beside our house for nearly two years after a stressful move from a home we'd lived in for 17 years. Cleaning it up was important to us emotionally, and $650 fit our budget.
On the day of the job, Kamran arrived with only his brother--not the "team of helpers" he had described. The truck also appeared to be a standard-sized junk removal truck, not the massive truck he had repeatedly advertised.
As they looked over the junk, Kamran once again reassured us that it would all be $650. My mom even asked, "All of this for $650?" and he replied yes. He also told us he charged much less than other companies because he wanted to help people in the community.
Seeing how hard they worked, my mom and I even discussed giving them a generous tip. We planned to pay them $1,200 total, which was what we could comfortably afford.
After the first load, Kamran said he was taking it to the dump and would return. He came back surprisingly quickly, but this time without his brother.
Before continuing, he spent well over an hour talking with my mom and me instead of working. Eventually I put on gloves and started cleaning the area myself to encourage him to finish the job.
By the end of the day, he had made three trips.
When everything was finally finished around 3:00 p.m., I asked how much I owed him, fully expecting the original quoted price of $650.
Instead, he told me the total was $1,900!!!
Only then did he explain that the price was $650 PER TRUCKLOAD--something that had never been clearly communicated when he repeatedly quoted "$650" over the phone or throughout the day.
We ultimately paid $2,400, including the tip we had intended as a gesture of appreciation.
After he left, we also noticed that items from a pile we had specifically told him not to haul away were missing. It appeared some belongings we wanted to keep had been loaded into the truck. That was extremely upsetting.
Another issue I feel obligated to mention: when I was alone with Kamran, I felt uncomfortable because he made what I perceived as inappropriate and unwanted advances toward me. I did not feel at ease being alone with him.
To be fair, he did complete the job and the side yard is finally clean, which I'm grateful for.
However, my advice to anyone considering this company is simple:
Get every quote in writing. Ask whether the price is per truckload or for the entire job. Don't rely on verbal promises. And if you're a woman hiring this company, I would strongly recommend not being alone during the appointment.
I hope this review helps others avoid the confusion and unexpected costs that my family experienced. read more