We were having trouble with our Toyota Sienna while passing through Portland on a road trip. The…read morestaff at Japanese Auto Repair was able to quickly diagnose the problem and fix it the same day. The price was very reasonable too! This is the place to go!

Great shop. Very honest. High quality work. My Subaru…read moreforester needed some front end work. They got me in and out fast. Very friendly staff. Highly recommend. .

I am new to town and was recommended this auto shop by a friend. As a woman, I always get nervous…read moreabout trying out a new mechanic, but Bradshaws was incredible. Their pricing is very reasonable. They sent a detailed recommendation on what to do and why they were recommending it as well as pictures if needed. It was incredibly thorough and I was able to verify on my own what they were saying made sense. They also spent time talking through their recommendations as and explaining everything in a way that was easy to understand. Their online recommendation and invoicing system made the whole process super clear. And I really appreciated how upfront and trustworthy they were. I will definitely be using them as my mechanic shop going forward. I cannot express enough how happy I am with the service I received!

May car lost power near the shop and they got me in a fixed right away. I will go back.read more

Kevin was a life saver! I had an emergency and needed a nearby shop, Kevin told me to come right…read moreover and they could take a look. Luckily it was an easy fix. Their response and willingness to help in a pinch is bar none. Great people- thanks, Kevin!

I have patronized many auto repair shops and mechanics in my life, and this one is by far the best!…read moreA dazzling gem in a sea of auto shops in Portland. This review is based on being a customer for over 8 years and having 4 different vehicles serviced at this shop. Customer service is amazing and the sales reps never pressure you in any way. They are honest, thorough and speak in lay terms for people (like me) who don't really know a lot about cars. Prices are fair and I love that you can schedule all appointments online. They allow you the option to drop your car off or wait for it... although the space for waiting is small. If you request it, they will order you a taxi ride to another destination in a certain radius from the shop. If you are looking for quality, honest repair work, then this is the place! I literally won't take my vehicles anywhere else.

Love this five star shop. A former mechanic, I have enormous respect and comfort with their…read moretechnical skills and customer service. Other shops could take a lesson from these folks.For me personally, they show their chops working on my 1989 Landcruiser, when few shops will take a car that old and cantankerous; they know what they're doing, show tremendous aplomb and commitment when they run into the inevitable in an old car, and they welcome me back. Which reminds me I owe them a case of beer for their graces through my steering repairs - I've been distracted. The Landcruiser was stolen this weekend. I should do that today. Jay's! The best!

I came for E85 gas, this station has it. Service was fast and the price was right. Stop by if this…read moreis what you need.

He came out fixed my part. I was back on the road the next day. He is freaking awesome and he…read moredoesn't overcharge. He charges a fair price for all his work.

Gabe responded quickly to my request to replace the engine air sensor in my Toyota Prius -- with a…read morevery fair bid for the job, and said he could do it today (Saturday). When I agreed to his price he showed up at the promised time and efficiently completed the job. Payment via Zelle was quick and easy. Gabe is a conscientious and knowledgeable auto mechanic. I recommend him highly and would definitely hire him again.

They worked with me and they were honest they were brutally honest at times they would show me…read moredestroyed parts that needed to be repaired and they would give me an honest opinion opinion of what certain parts would cost in the future. I have a car that no longer has produced in America so to hear that and for them to work their magic that was amazing. Definitely recommend them. They know their stuff.

Jeka and Babi absolutely saved our day - a few weeks ago our new car flatted a block away from…read moreEmily's Garage just as they were opening and they were incredible: immediately helped us access our spare, got it changed for us and called ahead to a tire shop to get us a replacement so we could continue over the pass. They were so friendly, helped get our dogs settled while waiting, expected nothing in return and were genuinely helpful the entire way. Thank you!

Do you ever feel like an auto shop is trying to rip you off? Or that it's condescending to you…read morebecause you're a woman? Or that it's attempting to sell you services that you don't actually need? You will NEVER feel that way at Metro Metric. When you call, you'll usually speak directly to Ron. He's a great dude. You may have to wait several days or weeks for your appointment, but it's worth the wait. Metro Metric will diagnose the problem with ease, and the repair price will be very reasonable. In some cases, they'll tell you that you don't even need to fix the problem at all. My husband and I have been using Metro Metric for several years, and they've been able to solve a bunch of issues on our Honda Element and Scion XB: starter issues, coolant issues, various error codes, etc. We also use Metro Metric for oil changes and routine maintenance. We can't imagine going anywhere else.

These guys are fantastic! Very good at their jobs and willing to put in extra work to get it done…read more My serpentine belt, alternator, and battery all crapped out at once and my car died in the middle of the road, right at an intersection. I had it towed to Metro Metric based on a friend's recommendation and prayed it was a good choice, and they really came through. I dropped the car off at 2:00 pm and Ron told me he probably wouldn't be able to get to it until the next day, which I said was totally fine. To my surprise, they called me to say everything was fixed and done at 8:30 the next morning. They even stayed late to finish the repairs! Their prices are also the best I've found anywhere. I went to another place first that quoted me $1700 (before tax because this was in Washington). Metro Metric only charged me $797, which was actually less than they quoted me for when I dropped it off and told them what the other mechanic said was wrong. Where else can you find a second opinion that charges you $900 less than the first guys? I will definitely be coming back here for any future car troubles! Probably even oil changes from time to time.

Great service provided by office staff and by Dennis. He was able to fix the brakes sensor problem…read moresame day and got my son back on the road! Not very up-to-date on technical costs but for a mobile service I think their pricing was very good. Would def recommend!

Ethics....install of carburetor of riding lawnmower was done wrong! Choke and throttle do not…read morefunction. Very disappointed!!!

I've been a Green Drop Garage Car Care member for some time and have had almost entirely positive…read moreexperiences. I thought about giving 4 stars instead of 5 because one location caught mistakes made by another location in diagnosing problems, but I figure the latter cancels out the former rather than the former dragging it all down. Just because of scheduling, I once took my car into the NW location instead of Central, where I normally go. They said I needed new front brakes but Central said that was a mistake, so I didn't have to pay for unnecessary repairs. Also on the plus side, I was initially told that my rear drum brakes needed to be replaced, but it was instead a minor adjustment. These two things saved me $800 I was prepared to spend. Maybe the NW location meant rear brakes. Either way, the diagnosis showed the mm caliper measurements so I could see for myself what the situation was. I get tires from Les Schwab but Green Drop always updates me on their status, does the rotation, etc. Recently, my low air pressure light came on. This happens when the weather changes but I'd recently hit some potholes on an unimproved road in east county so I thought I might have a slow leak. I took my car in to Les Schwab and the tech there, without inspecting, said my tire sensors were bad and would need to be replaced. Someone led me to believe that might be somewhat expensive, $300-something, but I figured I'd get it done next time I get new tires. Green Drop checked things out and determined that the software just needed to be reset. The fix was included in my Car Care membership so it didn't cost me anything. With Les Schwab being bought out, I may start getting tires through Green Drop too, though I appreciate there are trade-offs and I've generally been happy with LS. There was also a coupon code for a discount recently. I scheduled my preventative maintenance so I could use the code. Green Drop noted that my Car Care discount was better and applied that instead, again saving me money (an extra 5%). As mentioned above re: my brake pads, I like how they include photos and explanations of potential or actual problems they see. Recently, they've noted something about control arm bushings cracking that they'll keep an eye on. I don't know what that means but I now have some information so I can educate myself or ask questions. They have also been very good about helping me to prioritize maintenance based on timing and my budget. I kind of wish they had some sort of pick up and drop off service but I understand COVID19 complicated that kind of thing and Uber/Lyft make it easier for people to make their own arrangements. At least at the NW and Central locations, there are cafes, bars, and restaurants nearby to wait at.

I went in to have a check engine light cleared to update my registration. My car was running…read morecompletely fine. The man in the center of the photos told me I needed a new transmission in order to clear the light. I was very emotionally frazzled at this time in my life and I believe that was transparent. They preyed on my vulnerablity as a woman alone in turmoil. They made nearly 4 grand for a new transmission. There's no way they did that the car ran the same as always just the light was cleared. I hope I can save another vulnerable person from being conned.

I own an EV and had gone to a dealership to get replacement cabin filters and a safety inspection…read more Upon fixing the filters, their mechanics came back with a packet outlining over 2,000 dollars in various repair projects, which initially concerned me greatly. In searching around for a more affordable shop, I was able to get ahold of Re-Born Automotive and speak with John. After describing the issues with my car, John immediately told me, "I can already tell you just took this to the dealership. We've been getting a lot of calls like this one." He briefly explained why the dealership could be incentivized to over-diagnose vehicle issues and promised to go through my car with a fine-toothed comb. He was able to get me in the very next morning without an appointment, and the crew very graciously folded my car's inspection into their incredibly busy schedule. Upon completing the inspection, they informed me that my car, in fact, had a virtually clean bill of health. No brake fluid issues, front control-rod erosion was well within tolerances, etc. Every single "urgent" maintenance issue in the dealership's report was absolutely unnecessary. The team at Re-Born Auto saved me 2,000 dollars, and in the process they secured my business for as long as I'm living in Portland. Re-Born Auto has a 4.9 on Google and an A+ rating from the Better Business Bureau for a reason. They're a local, family-owned business with a staff who displayed consummate professionalism and transparency that made my experience with their shop perhaps the single best vehicle appointment I've ever had. Zero complaints on my end. I cannot recommend these guys highly enough. Re-Born Auto should be your first choice for car service if you live anywhere in or around Portland. I will certainly be referring friends and family to them as often as possible.

Helpful friendly service, high quality work, trustworthy …read more Offer AAA discount on labor.