As a takeaway, this place is no better, no worse than the usual. Ashamedly, the times I tend to order from here, are when I am feeling a little fragile (or just a little fat) and need a three in one. Their three in ones are great. No denying it. Apart from that, their crispy shredded chicken and their Cantonese style duck are also good, anything else I've had from this place ranges from just meh, to completely tasteless.
So as far as the food goes; standard. In saying that, I came in the other night to look at their eat-in menu. We were seated, given a bowl of prawn crackers and tap water and began scanning the menu. I understand that takeaway is always going to be cheaper but holy God. Where you would pay just under a tenner for duck and rice at home, here it was sixteen something for the same thing not including rice. Feeling instantly ripped off, we politely made our excuses and got up to leave. When we did so we were greeted with an icy, angry tone and intense glares from the staff. I could see the women at the front desk running their eyes back and forth over the table to see if we had eaten anything (we had eaten two prawn crackers each) before they waved us off disgustedly.
I would like to say that I have had better service over the phone, however, while often nice, I have found in the past that if I have had any special request or even just a question, the person at the other end has either gotten quite rude and snappy or just plainly can't answer it. They don't appear to have the patience necessary for the basic customer service.
In conclusion, the Green Dragon Well is fine for a weekend three in one, but other than that, I don't think I will be rushing to come back. Especially not to sit in.
*On a side note, stay away from their orange/lemon chicken. My friends have got both and it is literally radioactive slime, think Nickleodeon slime only highlighter orange/lemon. read more