MAZUMA CREDIT UNION-you have the world's BEST asset/employee working for you! THOMAS!!!!!! Let me…read morestart by saying my family and I have been with Mazuma since 1988 (I believe it was called Federal Employees Credit Union back then) and in all of these years and 100's of employees later-THOMAS wins it all! He is AMAZING! So much so that I have never before written a review for Mazuma although I always receive awesome, excellent care. Joseph just stood out-went out of his way to help me and was very knowledgeable regarding my account. He also greeted me when I first came in and made me feel right at home! This is always so important me! It is who you meet right in the beginning that makes it or breaks it! I actually live out of State now but was visiting family close by the bank. My daughter needed something notarized to secure a lease for college and it had to be sent in that day. It doesn't sound like a big deal-but it was to me. I needed THOMAS to help me retrieve the letter from my email, notarize it, and then he sent via email the document to me to forward. I was clueless and he took care of everything. Bless his heart. He was busy and yet he took time out of his day to do this for me. I will be forever grateful and his helpful kindness went A LONG WAY WITH ME! It's the small things that make the difference! He is outstanding in his field and in his personality! He should be the face of Mazuma! Actually -he really could be! He was dressed to the nines and looked like a perfect banker. He has the brains to go with it! I am so glad I have been with Mazuma for over 30 years and THOMAS solidified that for me!! WAY TO GO THOMAS! You are the best in the banking business!

Wow, Brandi and Sam serve us with a Caring Heart! Always very professional and dedicated to us…read morebeing members!

They helped me with banking when no one else turned me down and would not assist me. I think they…read moreare the greatest.

While I think it's at least a year old, the branch itself feels even newer than that, and all of…read morethe "tellers" are on laptops or tablets, with lots of different types of spaces that you could sit or even work from.

I stumbled into cornerstone bank and was greeted by a tall guy named Ken. He interrupted what he…read morewas doing and very patiently answered all my questions. I don't remember many times when I've gotten such an enjoyable feeling upon first meeting a businessman. I am considering business with their bank. Robert Q Smith

The exceptional service provided by Jonah from Cornerstone Bank's customer service team not only…read moreresolved my account issues efficiently but also made me feel confident in the bank's ability to deliver a superior banking experience.

Want to give a big Thank You to First Option Bank and to Mrs. Sharon Meek and all the other staff…read moremembers there at the Spring Hill location. We had an issue with our deposit and they came through like Champions in helping us out till it was resolved Monday morning. Thank you for going above and beyond any normal banking institution. My family and I appreciate what you did and makes us feel so much better knowing we choose the right Bank. Thank you

TLDR: do NOT use Arvest for a mortgage- THEY LOST MY MONEY!…read more I went through Arvest for my mortgage because of past business relationships with them, and the assurances they gave that they do NOT sell or transfer their mortgage loans. WRONG! They have decided to outsource my mortgage, only 5 years after origination, and in their brilliance decided to do this over the HOLIDAY! I had already made my December payment (via auto pay electronically, just as I have for the past 5 years) when they notified me of the change. I called and asked about it, and they assured me that my payment would be processed and applied to my loan before it got sent to the new bank. Now, here it is 10 days later, and they still have not processed my payment, nor can they even FIND it! The money has been taken out of my bank account as if they received the payment, but they have not applied it to my loan and told me they "don't have the payment." They won't investigate it, telling me to go back to my bank and have them investigate it themselves. Meanwhile, my loan is being sent to the new provider WITHOUT a record of my last payment since Arvest "did not receive it" (even though they did because the money was taken out of my bank account). So, I am now out $1100 for my originally made payment that ARVEST CAN'T FIND, as well as having to come up with ANOTHER $1100 to pay the new company so I am not behind in my loan, until SOMEONE can figure out what Arvest has done with money!

I have been a customer here for over 2 years. The staff has been unfailing polite, courteous and…read morehelpful. I highly recommend this particular branch. And I've been quite happy with our checking and loan accounts here. Most especially Ms. Vanessa Lopez went above and beyond in assisting me with our loan support documents. Last year, she streamlined opening a business free checking account for a nonprofit I was the Treasurer of. Ms. Meagan was also extremely helpful in the loan process and made us feel comfortable when we set up our accounts and Home loan. Mr. Paul England has been instrumental in our home loan process and offered competitive products that couldn't be beat. Clearly I'm a happy customer; the staff here always treat me like a very important customer. I recommend them without reservation.

Kimberly Macey was amazing. She was able to answer all my questions and concerns. She opened my…read moreaccount very quickly and was even able to help me set up my mobile app. Customer service was a 10.