Extremely dissatisfied with this bank. We went in for a mortgage loan. We have excellent credit ratings and they gave us an astronomically high interest rate. We were told that the interest rate would be 5.2%, but on the estimate paperwork we got it always said 6%. We asked several times and were told that it would be changed on the final loan paperwork. They sent us the final loan paperwork and it said the interest rate was 6% even though THEY TOLD US VERBALLY SEVERAL TIMES THAT THE INTEREST RATE WAS GOING TO BE 5.2%. Communication from the loan officer was extremely poor. We had to contact her many times with our questions but she never explained things properly to us. We did not take this loan since we lost trust in this bank because of the misinformation they gave us. Then they charged us $590 in costs. I would stay well away from this bank. The service, communication, products offered are all well below par. read more