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Great Road Settlement Services

1.0 (1 review)
Closed • 8:30 am - 5:00 pm

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1 year ago

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RSR Realtors

RSR Realtors

(2 reviews)

Better service at McDonalds…read more We did receive an offer in five weeks, however agent stopped representing me upon receipt of offer. 16 moths after the sale I still have not received all of the monies due me from this sale. There have been multiple issues during the sale and now after the sale. Garrett Rothman ignored all of my questions, was unable to answer questions which I later found out the answers were standard language contained in the sales agreement, Garrett Rothman didn't know. He has sold a lot of properties, however as he said 'my wife would say I'm not very good with the details' that is not what you want from a realtor. 16 months later I now question the legality of this sale. With every problem post closing Garrett Rothman would deny any responsibility, and ultimately blamed me, he the 'professional realtor'? Garrett rothman refused to lower the price, Garrett Rothman NEVER answers any questions after receipt of a contract. Garrett Rothman isn't even aware of the standard language in a sales agreement. Garrett rothman is the agent on record for RSR Realtors, meaning he is responsible for his agents and agency, he is also in house council for RSR meaning he is an attorney. The buyers agent was also a RSR agent, and Garrett Rothman allowed the same staff member to contact both buyer and seller which is a clear conflict of interest, to allow one person to represent both the buyer and seller. Garrett Rothman gave away money I did not authorize, Garrett Rothman ignored my multiple requests to communicate to the buyer the need for the propane service to be transferred into their name, which he never did, costing me hundreds of dollars and half a day having the service disconnected. Garrett Rothman's agent arrived early for the walk through, while I still had the right to be home, during the walk through the buyers realized there was no propane service, and Garrett Rothman permitted them to have propane service installed without my knowledge or permission, this put the entire deal in jeapordy as it is unlawful for a realtor to take possession of a sellers property prior to closing. again Garrett Rothman denied responsibility, offered to pay me the fees associated with removal of a filled propane bottle, however he never compensated me. I have had better service at McDonalds, I paid Garrett Rothman more than I have ever paid anyone for a service and he failed on every front. He is great at gaining your trust but as his wife would say 'bad with the details' in a complex real estate deal the details matter, Garrett Rothman's inability to handle the details has created numerous problems all of which cost me thousands of dollars. This Is the worst experience of my life. Garrett Rothman's refusal to assist me with all the issues after the sale is diapicable. Always has excuses, he had no problem giving my money away during the process and had no problem costing me thousands in lost time from my business, and I'm still waiting for all the monies due me from the sale of this property. Just because he sells a lot of homes doesn't make him a great realtor, it means he ignores all his responsibilities to his client, in an effort to sell more. Slow down Garrett Rothman pay attention to the details, answer your clients questions, your fiduciary responsibility is to represent your clients, make sure we know what our responsibilities are, and please make sure the legal documents you have us sign are accurate and without error. Mind you this was a high end home, $350k. And I've been treated better buying a used car. Do not choose RSR Realtors or Garrett Rothman.

I received literature in the mail from Jan Castnor stating "If I don't sell your home in 30 days,…read moreI'll pay you $2000." I responded to the ad and set up a meeting. WE agreed on a selling price of $184900. When I mentioned the $2000, it was agreed at the first meeting. The second meeting, Jan had his associate meet with us to go over the contract which is where we mentioned the selling price. It was at the second meeting I was told we can't that honor that deal at that selling price. When the associate got Jan on the phone, he stated the little (*) on the letter that stated certain conditions apply. It seems the condition was we had to agree on a price and was told they could only offer that deal if we listed the house for $169k. Jan said the condition is 'we had to agree on a price', I said we did agree on $184900 and listing it at 169000 is below market value. This seems like a version of the old bait and switch tactic. We listed with another realtor at $184900 and got an offer within one day that we accepted. I should have known, I had another bad experience with one of their selling agents in 2004 and should have went with my gut.

Great Road Settlement Services - realestatesvcs - Updated May 2026

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