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    Great Lakes Builders

    5.0 (1 review)

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    12 years ago

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    Kennedy Home Improvements - Unpainted spot. Originally all 4 sides were missed. After it was pointed out only 3 sides were painted.

    Kennedy Home Improvements

    (8 reviews)

    Terrible experience. When I first called for a quote I was told he normally charges $400 a room. We…read morewere having 3 rooms and a hallway done so it would be $1,200 plus paint which we had to supply. When I told him we were getting multiple quotes he dropped the price to $1,000, all without seeing the space. I asked if he does prep and patching as well and he said yes. After getting other quotes I invited Chad to the house to see the work in person. He said it was no problem and it would be the same price and would take 3-4 days. He started work on Monday 2/6. Right off the bat his work looked rough and scattered. There didn't really seem to be any plan. He left a mess of drywall bits and dust for me to clean up as well as his equipment scattered everywhere. It was day 1 so we gave him the benefit of the doubt. After a full day of painting on Tuesday there was no better look to his work and yet another mess of drywall bits and dust. He stopped by in the evening because he lost his phone so while he was in the house I pointed out some concerns. After he left I realized my heat was off.. I asked Chad if he turned it off and he said he did it. IN THE MIDDLE OF WINTER HE TURNED MY HEAT OFF. (I attached that conversation in a photo) By end of the day Wednesday he had packed up his stuff but the work was incomplete. He did address the concerns we pointed out the day before. we went around the house and placed sticky notes by spots that needed touched up along with a list of specifics. He had left a patch with wet mud so we knew he would be back Thursday morning. On Thursday he was only at the house for 2 hours. When my husband got home he discovered half our list was ignored and the patch was still wet. After my husband was home for about 20 minutes, Chad shows up. He starts working on the patch right away without any communication. When my husband walked him through the house and expressed his concerns Chad gives him attitude, excuses and starts saying that it would be more paint and more MONEY! Because all of a sudden he claims he charges by the day.. Throughout this entire project there was little to no communication. The work is incomplete, poor quality and messy.

    Great job! Painted our interior of our house and exterior. Also had our deck stained by Kennedy…read moreHome Improvements. On time ,did the job in a timely fashion. Very responsible and trustworthy!

    Ivey Construction

    Ivey Construction

    (2 reviews)

    Needed new spring on overhead garage door. Rob answered my call same day and was able to repair my…read moredoor right away. Had to order springs but Rob made repairs as soon as they were available. He reminded me that all his work is guaranteed and call if we have any problems.

    He hired him on a Thursday, he asked me for an advance of money, I gave it to him, they promised me…read morethat they would come the next day, which they never came, he did not receive a call, nothing. I had to dial, they didn't answer too many calls. that until the afternoon they answered, upset, the person told me what to see through the door and that it was damaged and that she was going to change it. I read that he couldn't come later since he wasn't at home, he got upset, he started yelling at me on the phone and told me that she was going to come and leave the door outside my house. I told him that I could not be responsible for that door, since no one was home the next day, I called his phone many times, he did not answer and he told me that his truck had been stolen and that he had no possibility of coming with put up my garage door. Sunday passed. I waited on Monday, Tuesday, I contacted them, upset again, yelling at me, I had to file a police report and today, Thursday, they promised that they would come in the morning. I called them this afternoon and what was my surprise when they told me that they were not going to come. I wasn't going to do it and I had to wait for my money. If I wanted it for a month or more, it's a very irresponsible company. They try to scare customers away from complaining. I really wouldn't trust a company that threatens its customers. They get upset because they yell on the phone and threaten to call their lawyers if they continue to bother them and they practically try to tell me that they are not going to return my money. I really suggest that you do not trust such people, they are irresponsible and arrogant, to which I suggested that I would go to the door since I already had a check that covered the value of the garage door, and he said no, he did not have it. and that he was not going to give it to me because if I wanted to wait a month, seven days or even a year for my money to be returned to me, I would have to wait, really try to avoid construction companies like this since they are going to have a bad taste in their mouth. Now I have to buy my garage door myself and try to get my money back.

    Great Lakes Builders - contractors - Updated May 2026

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