The front staff followed Covid-19's protocols. And were fast and friendly booking us in. Never used…read morethe pool or hot tub or exercise room as it was way too busy for our liking. Our bedding smelled strong of bleach. The beds were a medium soft so fine by us. The room was clean by first sight. But upon opening the window blinds noticed a bit of dirt on the tracks and the ledge. As well the top shelf and the cupboard in the bathroom had dust . The running board need to be cleaned as well. Was able to adjust the the thermostats easy to keep it warmer and cooler . Our stay was quiet for the amount of people who was there. We stay three days and went to desk for more coffee, garbage bags and TP, they were very helpful and friendly.

We encountered a road closure with no detour signs on hwy 1 to Golden and was not able to get to…read morethis hotel. It was already passed midnight. I called Pestige Inn to request for a cancellation, and they were not willing to help. My reservation says pay at hotel. Since we never checked in, they still charged my credit card for the one night stay that never happened. We called Expedia for help and this hotel refused to offer a refund. If you're traveling from Banff or Jasper to this hotel on hwy 1, make sure to check road conditions. Apparently, hwy 1 to Golden closes at 10pm every night and they do not warn you up ahead. When you call the hotel, they will not inform you either. It had left a lot of people stranded.

Callum is a connoisseur of the Italian cocktail. Negroni He…read morewill muddle the orange peel to give more orange essence oil The muddling of the orange peel changes the color a little bit, but also enhances the flavor. Give it a try

This was the most dreamy place I've ever stayed and I've recommended it to all of my family and…read morefriends. However, I unfortunately have to give it 4 stars instead of 5 because of the negative experience I had with the shuttle driver lady. I was sitting in the back next to a staff member and asking her about recommendations, we were having a lovely conversation, and the bus driver called us out in front of the group to tell us to be quiet and stop our side conversation, and scolded us again after the ride was over. This was the only bad experience we had while there, but sadly it was memorable.

Old-school motel vibe here. No elevators and the walls don't block much noise between rooms. If…read moreyou're staying in warmer weather like we did, just know there's no AC--only a small sliding window about 1x3 in size. The trains are definitely part of the experience. Cool to see the first time, but they come through at least once an hour, even late at night, which can make sleep tough. WiFi isn't great. On the plus side, the location is good--right across from the village. Rooms are clean, though the bathrooms are pretty tight, and you can feel the building's age (it's about 50 years old). There are little touches like a fridge and a bar, but overall not enough to really make up for the downsides or cost.

George was the welcoming hotel manager and he greeted our tour group on the bus and gave us a hotel…read moreorientation when we arrived. This is a basic and dated two building lodge but it got the job done. It is just across the street from the small Lake Louise Village mall, so it has a very convenient location. They have a big breakfast room located in the basement of one of the two lodge buildings and it is one of the more peculiar and unconventionally located breakfast rooms I have ever encountered but again it got the job done!

July 2026: 4 stars for my stay overall, though the FOOD itself deserves 5!…read more I stayed in a cabin with my husband - the cabin/porch were divided in two with another couple staying on the other side, though it still felt very private and quiet. Our side wasn't that big, but it felt cozy rather than cramped. We loved all the window options - for light, a switch controlled the shade for a large top window, and many of the others could be twisted open to let fresh air in and had screens for bugs. We slept with the window above the bed cracked to allow a nice breeze in since there's no A/C. The gas fireplace was extremely easy to use as well, preferable to the wood option I saw in other upscale lodges around here. I didn't mind no TVs in the room as it went with the serenity vibes, but the spotty wifi was annoying. Even in the main lodge, I could not do certain things on my tablet. No gift shop, no spa, just a completely introspective experience they're going for. There is a little lake you can sit by lined with classic Canada red chairs, which is very peaceful, though the water is so cold. Now to dining... the food was outstanding! They use seasonal/local ingredients which can change the menu from day to day. We were part of a larger travel group, and everyone was raving. Standout dishes from the party: Duck Confit Gnocci appetizer, Venison Tenderloin entree, and Carrot Cake dessert. I'm personally gluten free which they accommodated very well, but multiple folks rated the Carrot Cake the best they'd ever tasted. Seating was clunky. The outdoor deck has top heaters and blankets on request, but dining there still got very chilly especially during windy breakfasts. When being seated for the included breakfast, I objected to the outdoor table, but the staff claimed it was the only option due to reservations while half the dining room was totally empty... I requested for this not to happen the next day, but the next morning I was again showed to the same exact outdoor table...

The staff was awesome - Elise, Lea, others and Daryl the GM. The hotel shuttle to Morraine Lake…read morewhich included a canoe rental ($170 value) was so great and convenient (Adam our driver was great as well!). The property is well maintained and the rooms well appointment. Great beds and bedding. Restaurant served an incredible breakfast. Would highly recommend!

This place is awesome! Love my cabin and the kitchen! Great location, walking distance to Lake…read moreLouise. There is a gas station and Trailhead cafe nearby.

Loved my stay here at Paradise Lodge for a number of reasons. I chose this spot due its proximity…read moreto Lake Louise and Lake Moraine. Checkin was a breeze, staff was incredibly helpful, and the cabin was nicer than expected to be honest. Loved the back patio with nothing but wilderness behind. Fun tip, you can check out bear spray for free from the front desk as long as you're a guest. Wish I would have booked an extra night.

This was the best massage I've had in recent history (I've had a massage every month for the last…read morefew years). Caitlin had great technique. An excellent blend of calming, long strokes, and firm pressure. Her technique was very interconnected and flowed over my skin. I'd highly recommend it! I booked a 90 minute Sports Therapy massage with Caitlin while waiting for a friend that was hiking at Lake Louise. You don't need to be a hotel guest to book the spa.

We booked this for friends from the UK. The staff were…read moredisorganized and unfriendly. The food was very average but very expensive. Value for money was appalling.

From the moment we were checked in by Amy, we have been blown away by the beauty here. Lake Louis…read moreis unique and we've been waiting to come here for several years. Yes, it's a huge splurge, but it is bucket list worthy and we are doing it while we can. The property is gorgeous, so much to do and this evening they have fire pits going too. I think we have the most comfortable bed I've ever slept in, I'm truly not sure how we will leave! Well, other than my wallet will demand it! It's just an incredible experience if you're able to make it happen!!

our stay at fairmont chateau lake louise was nothing short of magical. our suite featured enormous…read morewindows lining the room, giving us a direct view of the breathtaking mountains and lake. waking up to that scenery every morning is a memory i'll never forget. the hotels location is truly unmatched. its only about a 3 minute walk to the lake itself, and there are plenty of comfortable seating areas throughout the hotel and on the outdoor patio to relax and take in the view the service and hospitality were exceptional from beginning to end. our room was spacious, spotless, and we were welcomed with a bottle of wine and snacks as we settled in. our suite vip concierge, alexandra, was incredibly warm, attentive, and professional. she helped us secure an amazing reservation at the lakeview lounge and arranged shuttle tickets to moraine lake we had dinner at the lakeview lounge, seated at the famous window table overlooking the lake. our waiter, will, provided friendly and attentive service, and our 3 course meal was beautifully presented and absolutely delicious. our stay also included breakfast at Louiza, which offered both an a la carte menu and a buffet with fresh fruit, pastries, meats, and other breakfast favorites one of my favorite little touches was the complimentary postcards available in the lobby. the hotel provides the postage stamp and a mailbox to send them from. we wrote messages to our loved ones on beautiful cards featuring lake louise and mailed them right from the hotel. what a thoughtful and cute keepsake to have! every detail of our stay was perfect, from the incredible hospitality to the unforgettable views. its certainly a splurge but delivers an experience that's truly hard to beat

The cabin was the smallest cute cabin I have ever been. It was beautiful and had everything…read morenecessary in it. The only thing that was not the greatest was lack of AC. But I understand this summer was not the usual summer and way hotter than usual. Overall we enjoyed our stay, everything was great and the process was smooth. I hope I can go back there again soon!

We didn't stay in the cabins but after finishing the Johnston Canyon hike, we stopped into the…read moreJohnston Canyon Market Cafe which is part of this resort area. My review is only on that part. I ordered a hot latte which was delicious. I loved the latte art and the state of the art espresso machines. We sat on a table outside to enjoy the coffee and people watch. It was a lovely area with lots of trees, flowers, and activity. So glad we had this oasis to take a break from hiking.