I AM JUST SOOOO GRATEFUL WITH GREAT DENTAL GROUP! Once I walked in, Nora greeted me and helped me made sure I had all proper forms filled out. I was in so much pain as I need it a Root Canal done. I was sent home with proper medication and Nora again, communicated to me how I would I can be seen quicker and also, provided me with a sooner appointment. I was seen by Dr. Hanna and Elena (assistant)! I got to say I was treated with so much care and lots, lots of patience, as my teeth are very sensible. Dr. Hanna made sure I was ready for the Root Canal process and Elena, they were both so kind and answered all my questions. Left home happy and feeling much, much better. I am thankful and grateful for Nora ( that helped me through the process. Dr. Hanna and Elena for making me feel soooo much better! Can't wait for my next appt! :) I've shared this story with friends and family and some are now patients of there!! read more

Great Dental Group - General Dentistry Near Me - Chula Vista, California

They are impossible to get a hold of over phone, when you do get a person, they put you on hold for over 15 minutes. They told me I had 6 cavities, even though a year prior at another dentist, I had 0. I have no tooth pain or anything.... I asked for images of the cavities and the dentist couldn't / wouldn't show me. Seemed like a language barrier but maybe it wasn't. Not sure. Not a great experience and I didn't feel like my needs were met, so I'm going elsewhere for other opinions. I don't recommend. I won't be returning. read more

If I could leave no stars I would the worst orthodontist experience ever !!!!!!! My son who is 9 has only had his expander and brackets for 2 months and they have been falling off every other day! To get seen takes hours they are so behind and on top of it he is always seen by an assistant rather then a Dr they never call you back and basically i got tricked in to this whole thing I started at the Eastlake location because they told me the Dr worked out of that location then later I found I she's there once a month and I kept getting scheduled to all these other locations it's been a horrible experience faulty work and products. Everyone I have spoken to said they have never heard of wires and brackets falling off like this. Don't go here save your self from this nightmare I have to now try and get everything removed and find another location read more

Great Dental Group - Broken wire and spring fall off and broken bracket - General Dentistry Near Me - Chula Vista, California

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The lady at the front with red hair was super nice and also the lady who took my x rays, she had long black hair and glasses. They're awesome. But the older woman with the wet/greasy hair was super inattentive. After I got my cleaning I was instructed to go to her, she was on the phone with a patient. Okay. 1,2,3,4,5,6 mins passed by and she didn't even acknowledge me. The dental assistant who did my cleaning said to go to the front lobby and they'd call me up. Nope. Idk what her name is but the woman with the black greasy hair on the checkout desk is super unprofessional. Do better girl lol you're too damn old to be having an attitude read more

Terrible service, they always take forever just to see you, and they don't really care about your concerns, or to try and help your teeth get better especially if you've already payed it off. They always have attitude if you ask for a simple request, terrible read more

I had severe tooth pain and was able to be seen as a walk in as this was totally unplanned for me! Nora and Melanie were so understanding and patient with me as I cried and explained my pain! Dr Hanna seen me right away and got me the prescription and treatment I needed! I am so grateful and blessed for this office being open to seeing me so last minute! I was hung up on by another dental office when I was searching for emergency help. This office was definitely understanding AND WANTED TO HELP ! THANK YOU GREAT DENTAL! read more

Dentist told me my daughter had 5 cavities. It didn't sit right to have that many for a teen. And the time before she had some. It was like all her teeth had cavities. I went and got two second opinions and both told me she had no cavities. Also I did not like how they argued with me to be with my teen in the room. She's a minor still and we as parents should be there! read more

Nora & Leslie was very professional and friendly! I loved how fast I was able to get an appointment it's very rare to get an appointment next day post Covid. I had great service from my doctor I was in and out in less than a hour. I was extremely anxious going into the appointment but the great staff helped calm my nerves. read more

Unsanitary. No changes of the gloves. Using sanitation wipes with exposed gloves on still touching equipment & patient. Staff judging client based off their dental hygiene, very uncomfortable. Assuming I speak Spanish and trying to communicate to me in Spanish. Dental assistant didn't look like she enjoyed being there, if you don't like your job then find somewhere better for you instead sighing, rolling eyes, and moving like a sloth. read more

Ari, and Nora were super helpful in getting my appointment scheduled and handling my insurance. I had a great cleaning/exam with Dr Hanna and his assistant Melanie, He did an excellent job with my fillings, the lidocaine shot was quick and painless as well! Thanks again for the beautiful smile! read more

Dr . Bucaventura, Wendy , Nora , Levi and all the other office staff I didn't mention were very knowledgeable, diligent & empathetic during my daughter's dentist appointment.I had such a long day prior to coming into office and they made the process as easy as possible for me . My daughter was able to get her work done in a timely manner and the staff made my day just a little easier by showing me grace . Thank you Great Dental for taking care of your people. I will be returning to this office. read more

Service was great! Friendly staff, the Doctor was friendly and nice too. Facility was clean too. Might need new lobby chairs but It's just my interior decorator inside me talking. read more

You will never have your appointment on time. They will never know what services your insurance covers, and you will "probably" have to pay extra. If you want clarity on what you really need done, or on the availability of appointments, or, oh! if you actually have a life and work and want your dentist to respect and respond to your own schedule rather than then randomly and without consulting you scheduling you for appointments, come here. They suck. They're the worst dentists I've ever had. They're rude af all over. read more

I was helped by Kerine, Stephanie, Nadia, Ruby and Nova they all went above and beyond to help my son yesterday. Thank you so much ladies for taking the extra time read more

Great workers, dr.hanna was excellent recommend this office to anyone they are awesome

My experience at Great Dental Group was exceptional. The office staff Nora, Ari and Leslie were helpful and pleasant to work with. Wendy the dental assistant was able to calm my daughter and reassure her and Dr. Tabarsi was gentle and professional. I highly recommend this office for your dental work. read more

I usually hate the dentist but this office makes me feel at home and welcome always since the moment I step in with a welcome greet and a smile.the dentist their are awesome and work with patience and with intelligence.. Their not like all other dentist and rush things. The receptionist are also professional and maintain a helpful vibe and a welcoming one also. Recommend this office highly read more

Just wanted to add true words for this business staff etc etc... every visit is very convenient and beyond pleasant. Each staff member is always so kind and professional. So comfortable and accommodating I almost can take a short nap during services and procedures. Very nice people and professional excellent services without a doubt. I'm very thankful and grateful for each staff member at this business place. I really recommend and invite anyone in need of dental services all the way around. read more

If you care for a good overall experience and service, Do NOT take your children here. My daughter had a bad experience with Doctor Tracy Truong. My daughter is 16 years old and had never experience a dentist hurt her and a non compassionate care. First of all, my daughter waited almost an hour to get her into the room(we were not informed they were behind or running late, which made me late for another appointment I had). After the hour wait time, I checked with the receptionist for a status, she talk to Dr. Tracy and I was told she would be seen soon. Well, I'm thinking the doctor was upset because she took it out on my daughter and poke her many times(even though my daughter raised her hand to signal she was hurting her). Dr. Tracy, never asked my daughter if she was in pain or if she was ok, she made her gums BLEED and she had bruising!!! I had never seen my daughter so upset and sad she was basically disregarded. I immediately called the office to ask about the doctors information as to license numbers etc. I want to make sure she is licensed and research any reviews. The receptionist said she did not have that information and would call me back with it(its been a month and no returned calls), I called twice and still they will not give me any of the doctors information. I did not receive ONE call from the office or the doctor to ask if my daughter was ok or anything. I will be stopping by in person soon to request her license number. I obviously will not be returning here, ever. read more

I love it here! Personal is super nice! Doctor Buenaventura is very careful and friendly as well as her assistant Wendy, very careful and gentle. I love how they take care of my dental! Always with a great attitude ! read more

We have been coming for years and Yesica is amazing! she cleans my boys teeth with such detail. Yesica is kind and patient and amazing at getting stains off. read more

Working up front Nora the heavy set women with curly hair , not decent & will not treat you respectful & is condescending she does not care ! This office & the dentist is in a desperate need of a " SENSITIVITY CLASS " ! ITS A DENTIST office folks , not the DMV ! DONT take your family here none of them care ! Had a root canal in the a.m & never did a follow up call at home to follow up to make sure everything was ok ! Theres a ton of good dental offices out there & this is not 1 of them ! Dentist never explained procedure & not once asked if i was ok ! Don't take your loved ones here . No box for a zero or they would have got it . read more

My son really enjoys his experience here. This would have been his 2nd visit during covid. The office takes great precautions. However please be advised that if the patient had EVER tested positive for covid you will need a negative test to be seen. I wish I was told this on the confirmation call which would have avoided lost time and wages. They can do a better job communicating their own policies since getting a negative test is not required through CDC. I now have to take my son to get tested again then try to get another appointment. read more

Wow, such a great office! Came in with an emergency and the staff at the front was so friendly and so great, I knew immediately how nice this place was. Was seen as a walk in & didn't have to wait long at all. The dental staff are so quick and nice it really eased all anxiety. So glad I found this place! read more

Pésimo servicio y malísima organización, la única razón por cual hice cita aquí fue por que la oficina de dentista primaria de mi hijo lo refirió a aquí ya que ellos no tenían el material para el tratamiento que ocupa, hable en cuanto salí para agendar la cita a lo cual me dieron cita en 2 meses se llegaba el día de la cita recibo llamada que tenían que cancelar ya que la Dentista tuvo una emergencia claro cosas personales pasan pero no tener a alguien mas que pueda cubrir las citas ya agendas esta mal, igual me dijeron que lo llevara ya que les mencione que agende en Abril y me dieron cita en Junio, lo lleve y lo único que hicieron fueron x-rays, quedaron de hablarme para agendar cita para el tratamiento ya que la doctora viera los x-rays a lo cual nunca recibí una llamada, yo tuve que hablar para preguntar para ver que había pasado me dieron otra cita, a lo cual me hablan para decirme que mi aseguranza no cubriría que tengo que re agendar ya cuando le digo ala chica que no se me hacia justo me colgó y digo me colgó por que si se haiga cortado la llamada regresaría la llamada la verdad en mi opinion ocupan estar mas antentos y hacer follow up para que situaciones haci no pasen y entrenar mejor al personal referente a no colgar el teléfono en plena llamada por nunca fui grocera con la chica para que haiga tomado esa actitud. read more

As a patient i really enjoy my visits because there kind and gentle when it comes to cleaning and procedures. very Friendly and A+ on there sanitization and efficient yet fast service! read more

Beware!!! Horrible practice. I took my 2 daughters to this place. The main office was on E st in Chula Vista and that was an ok experience. At the time one of my daughter was 15 yrs old and the other one 17 yrs old. They did X-ray and cleaning and said their teeth were healthy. Then next visit for the 6 mos routine check, I took my daughters again and one of them had turned 18 already I was told she needed sealants and of course wouldn't be covered under my insurance and would have to pay $700 to do sealants and did not get any consent from me and had my daughter sign something she didn't know anything about. They also said my other daughter who was 16 then needed a lot of work and would have cost me $900! Ridiculous! So I seriously do not recommend this place. Beware and save your money and go somewhere else. I'm definitely going to report them to the BBB... Hope this review helps. read more

love the office ans staff. def recommend

By far the worst dentist office I have ever been to. I should have came to Yelp before coming here because I definitely agree with every one star on here. This is twice now that this office has rubbed me the wrong way. The staff is extremely rude and so is the dentist. They are all very unprofessional and lack empathy when it comes to parents and their kids. On 7/29 I scheduled a cleaning and check up for my son. When we got there we waited over 30 min to be seen, they called us in and took X-ray's we were told we had to come back for the cleaning because he has a cavity and that's why they couldn't do it today (never heard of this before) I scheduled another appointment for a cleaning, fill, and a sealant on his molar teeth. Today was his appointment 8/3. My husband took my 13 year old son for his appointment, when they finally called my son in they told my husband he was not allowed in with him. Mind you he saw other parents going back with their kids. In this day and age no one should ever trust their child alone ANYWHERE so for them to not let my husband in with my minor son is something unheard of. Not to mention if they were treating my husband horribly imagine my son being alone with them. About 15 min later my son came out (which I knew was way too soon since I signed paperwork for numbing) when I asked him what happened he said all they did was the sealant. When I turned to the nurse to ask her why everything wasn't done she said it was because the doctor was running behind and they close in 45 min....so why did you even schedule my sons appointment in the first place or at least let me know sooner? I live 40 min away. Mind you they never numbed my kids teeth and now want me to come back again. No thanks! Someone needs to learn how to schedule properly because they are ALWAYS behind. First and last time in this office. I will also be reporting this to corporate. read more

Was Not a patient or caring dentist towards my 12 year old daughter. This dentist was referred by children primary dental as their "adult" location. This is our second visit that was a complete waste of time. First time we had a scheduled appointment, I had to take time off work, only for for the dentist to say "oh I have to reschedule I have a covid shot appointment!" He could have called us to reschedule us. Today my daughter goes back ( first time ever) by herself because of covid rules. The appointment is for 3 extractions. He numbs half her mouth and during the other set of shots my daughter whined a little and in the middle of the shot tells his assistant "I can't do this!" My daughter said he never acknowledged her or talked her through the procedures as others have. I happened to walk into the office and see my daughter standing there in the lobby. Never did anybody try to call me or ask for me to tell me what was going on. The dentist himself never even came out to explain. The receptionist has always been kind and accommodating in person and over the phone. But the dentist himself was terrible. I would never go back or recommend anybody. read more

Really is a "Great Dental Group"! Other offices have been nothing but headaches to deal with but Alejandra was very sweet, helpful and professional and got my insurance all cared for swiftly. She even got me an appointment the very next day! Thanks to her I'm pain free! Wouldn't have asked for anyone else. read more

Came in as a walk- in last week was greeted very nicely by Jocelyn noticed it was a bit hectic but she still managed to get me all the information that I needed , she was able to schedule me in for an appointment. Although as she was helping with scheduling me and having patients walk in and taking care of the fact that they can't have many people inside because of covid ( which is great ) I did notice that the lady with black hair behind her wouldn't stand up to even help and she was on her cellphone the half hour that I was there. It's not a good look for the office having one do all the work while the other person is just sitting there. I was very appreciative of Jocelyn thankfully I asked for her name to be able to write this review and give the right credit for whom it was for. read more

When I made my appointment with the receptionist I let her know I have a dental emergency where my permanent retainer has fallen out and the glue behind my teeth was sharp and cutting my tongue. I also mentioned I have an autoimmune disease that makes small cuts much worse and I needed help urgently. Yesterday when I went in and the only thing the dentist did was LOOK in my mouth and suggest that I get a removable retainer in the future. She refused to remove the glue that I reminded her was cutting my tongue. She even referred to the glue as cement and still refused to remove it and say that I needed to see a "general dentist" so they can take x rays (which is irrelevant for removing cement/glue) when I asked her what she was she said "an orthodontist". This is frustrating and stupid because I explained clearly to the receptionist that I needed the glue removed and she made the appointment. I called off of work thinking I'd have my dental emergency tended to but instead they refused me service. There was no one in the waiting room or back either. Afterwards, the receptionist tried to give me a $490.00 bill for the orthodontist just LOOKING at the sharp glue. I left there in tears, unsatisfied and of course with the sharp glue cutting my tongue. Before I left the receptionist even yelled at me for telling her that this was unfair given how clear I was with the lady I made the appointment with. With an attitude she said WELL YOU DIDNT SPEAK TO ME! Once I told her everything that had happened in the back she said "let me see what I can do" as if she was going to try and convince the orthodontist to remove the glue after she had straight up said no to me 3 times. What difference would it make someone else asking her? I think this experience was very unprofessional on everyone in the offices behalf. Everyone needs to get on the same page and focus on facilitating the needs of their patients! read more

Happy with Dr. Z and her team Arturo and Irma! They are friendly and soo gentle you don't feel a thing. Alejandra is always so welcoming when you check in! Definitely my favorite dentist in SD. read more

Very nice Staff, caring, and very friendly. Absolutely recommend Dr. Zapasnik. She is incredibly professional and caring with her patients. Also, she is very knowledgeable. Highly recommended the service. read more

I love this place! The customer service is great! And the girl sitting at the front desk with blonde hair was super helpful with explaining procedures etc. I am super satisfied with my service and will spread the word about this dental place to my family & friends! (: read more

Oh boy! This place is like a car dealer. They wanted me to spend almost 13k on a bunch of unnecessary work. Bottom line I got a second opinion and it only ended up costing around 2k. The people here are very unfriendly and the dentist is a salesman! No way would I recommend. read more

The worst place ever. The receptionist is rude and so is the doctor. they have no patience what's so ever and they feel like they can talk to patients however they want. My fiance needed a doctors note after they poked his gums and made it bleed because he couldn't work the next day and they said they couldn't provide a doctors note due to him not getting anything done! Wtf !!! Never ever going back to place ever. read more

If I could give a negative start I would..... I had the worst experience here. Besides waiting for 45 minutes to get a check up the staff was not friendly. My biggest problem was that they were playing an R rated movie in the lobby and exam rooms. When I mentioned that it was inappropriate to play something like that in a public area where kids could potentially be the Dentist did care one bit. I had to repeat it to the assistant before they took it off. And at the children's location: they hurt my daughter's mouth during x-rays and just kept telling her to stop crying. Then the guy who cleaned her teeth kept brushing over the molar that was coming in, which was very sore, and she cried again. I told him to stop and he said he was brushing a different area. I had just watched it with my own eyes! read more

The staff was generically friendly as a dentist's office should be, but that was probably the only "good" thing about this place. Most people look for someone who is gentle when handling tools inside your mouth, but it was the most painful that I have ever encountered and it was only a cleaning. Also, the expenses were ridiculous! I had just turned 18 and was told to sign something as it was needed for my teeth, they didn't explain anything to me, but it turned out the insurance did not cover it and they charged me $700 on something that should have received more explanation and insight. Their practices are incredibly shady and it is obvious that they will do what they can to get money out of their customers. I do not recommend this dental office at all. Be smart and do not go here! Hopefully justice is served considering the sneaky and shady practices here!! read more