I called to make an appointment for a haircut. The girl that answered the phone basically said…read moreeveryone was booked, I had one option, to see a new girl. Now, she didnt say this girl was new, but Ive made enough hair appointments w "the new girl" and this is exactly how it goes. These appointments never turned out good for me and Im tired of this route. However, the girl that I did talk to Didnt open an appointment book or offer a time when someone else could see me. This saddened me. I have been looking for a hairstylest that I could stay w and there have been so many good reviews ab this place I thought it would be my final stop, but looks as if they dont want me to stop at all. How sad.

I have moved into the area and have struggled to find a hair stylist who can come close to what I…read morewant. Most look at the pictures and still charge an astronomical amount even though I leave there with a hair style I did not want. I came to this salon after a friend had their hair done and it looked phenomenal. I booked with Sherry and not only did I leave there happy I was seriously satisfied with the results because they were even more than what I was expecting.

Great shop, excellent location. Doug took care of me. Needed…read moreto go from long to short and Doug nailed it. The place was a little loud at first but then settled down to a very pleasant experience. Whole staff very considerate. Highly recommend.

Service was well expected!! It was amazing. My husband loved it here, and he's so picky! Thank you…read moreall.

I was a walk in. I have never been here before. I was in a seat being worked with within 3 minutes…read moreof arriving. Clean and friendly environment. Merrick (sp?) did a great job on my nails.

Pretty good at what they do but won't take appointments. This place is terrible with wait times. I…read morewaited over an hour after work and almost left. Been going here for years and still not treated like a valuable client. I will go elsewhere and recommend everyone else to follow suit!!!! Update: They laughed at me as I was leaving and joked about how I made a bad review of them. Nope. Definitely not going back. And nails chipped in 2 days.

I go to Golden Nail in Vienna,, Ivy does my nails she is so kind,,everyone there is very friendly…read more. I highly recommend Golden Nails in Vienna It's clean and always smells good..gret vibe!

The pricing was amazing and my nails have never looked better. Compared to other places in the…read morearea, Golden Nails did the best in my experience. Ivy was focused on making my nails look as good as possible even if it took more time. This is now my go to place for acrylics.

Solid nail spit that could get 3 of us in quickly without an appointment. There was some confusion…read moreon my friend's kiddos nails but thankfully that was easily fixed when talking to someone else. Casabella was clean and the staff were friendly.

This was my first pedicure. Thanks to Betty's recommendation of Cassabella Nails & Spa it was…read moreperfection. The staff along with being professional and knowledgeable were very friendly and a relaxing pleasure. My nails look the best they ever have.

Great spot for Tanning and they offer reward programs! Tanning, spray Tan and Massaging! A full…read moreservice location with great hours 7 days per week

I love my new color and cut! I recommend my stylist, Cheryl. This salon is lovely as well. Give it…read morea try--you will love it, too.

I am wishing I knew how to upload pictures. They would speak for me. I am not used to leaving…read morereviews but I am in so much shock over what's happened I have to. I truly hope my experience is not the norm now that this place is under the new ownership it is, or as I was told for 2 years. See, I went in because I had a great experience there for a big coloring job but that was 10 years ago. I went in with box color black wanting to go red, I walked out reddish. not a bad look just not drastic enough for how much I paid so it was my first time ever calling in and asking for a redo, that time I was met with empathy and eagerness to have me come back in with a more experienced colorist. I walked out happy as a clam. This time I went in after growing out my white for several months my hair to my waist. Longer than it's grown in my adult life. I expressed first, by calling that I'm really looking for options on the color and a little trim. I had to wait over a half hour on my stylist which would have been fine but I found out he does that to everyone. I talked to him in depth as to how my hair is longer than ever and I want to keep that as much as I can, and what about color. I was met with a "we can't do anything with that box color on it" I said well I went to red before? I thought ok, just stick with the white, I showed him a video of a lady with white streaks in front and said I want this style but longer. The video had a lady with long big curls part in front. The stylist just said "I'm sure it will be more versatile when it's cut". He was discussing his issues and asking me why I'm on disability so I was telling him all I knew about applying and honestly kind of got sidetracked next thing I know he's straightening my hair and starting to cut. I meekly asked if I could get a wash, that I didn't wash it first since it said online it was a wash, cut & style. He took me over and maybe conditioned it? He literally touched my head maybe 2 minutes tops. not a wash and condition. Then he blew it dry and started cutting. When he turned me around to see I went into a panic attack. Literally. So much was gone and he added all these layers to thin it. Since I saw he blew through the original style I asked for I even tried to part it in the middle and said nope that looks bad, can you maybe do some bangs? He did discourage me from them. I truly think because it was getting late. I pulled out yet another example, a cut I had done there actually and showed the bangs and asked could he do that? That most stylists haven't been able to. He started cutting again. Bangs weren'tblending and were sticking straight out in spots. I asked could he blend the other side as it goes down my face so I can wear it up and have the sides down. He cut that side leaving about an inch! I got up and stopped him at that point. I started to cry and he scoffed at me. I left bawling. I called day they opened, after everyone seeing it said how bad it truly is. How I shouldn't have paid. How I should have slapped him even. No good remarks but followed by "who did it"? I said I was letting the salon make it right but I didn't know how that would be possible. Truly I don't know how to post pictures but I wish I could share the video I took to show someone. It's shocking. The owner wasn't apologetic she was rather rude actually but did say I could either have a refund or see about having the one stylist that she trusted for long hair, for her own hair to do it. I debated. I really wanted my money back. $40 plus tip plus gas & time to go was a lot...now go back knowing it's so short nothing could be done but maybe some blending? I was supposed to go on this epic trip the following day. I was told to be there at 4 if I wanted it done before my trip. I had to arrange for my son to be watched and pay the gas to get back but I did, thinking maybe they could do some color because with that cut it didn't allow me to blend in the white with styling like I had been and more stuck out in the back because the long hair covered it prior. So I go in and the stylist I was set with had the hair I wanted. She washed and conditioned me (for real this time) and assessed it. From get go she was in shock by it too but said he did the same to her once. That it took 2 years to get it back. Thats exactly how long it will take me to get mine back. She agreed nothing could be done with the cut. she tried to style it but it really just looked like I had hat head. I thanked her for trying on the style, what about color. I explained I found on my own after the cut and consultation the idea of a color part. She showed me what's called color blocking. I asked for that. She didn't have the time to but sent me to another, who I showed a pic, long story short (out of space) she turned me salt and pepper. she went back to make it more chunky but still now I'm grey. It looks awful. The owner replied to an email but nasty, won't even tell me what's on it so I can try to remove it.

Went to this shop today and received the best customer service ever. The staff went above and…read morebeyond the call of duty to make me happy. I am a very happy girl after my hair appointment.