It was my first time going to this salon and I heard about it from a friend that also gets her hair…read moredone there. I had Lexie and she was amazing she was always checking in with me making sure I was doing okay and I'm a talker and she talked to me and it wasn't awkward. my friend usually gets her hair done by Lexie also and I always love her hair. My hair turned out really good and I made sure to leave a good tip because she deserves it.

I called the day before and booked an appointment for a shampoo, haircut and style before I had to…read moredrive down near the Metro Detroit Area later for a wedding with Jani (or Jayy-me?) last saturday at 11:30 a.m. The hair service normally takes 30 minutes with my normal hair dresser. Side note, this salon has treated me well with their hair services. I consider myself a generous tipper since I work in tipped wage as well. My hairdresser Liz and the other stylists always take care of me with respect. My nail appointment prior , went five minutes over and I ended up being ten minutes late for my hair appointment. I walked in to Jani? saying she has an appointment at 1, so she has to do a quicker service than usual, I said that wasn't a problem. I would just love a trim and a quick blow dry for the wedding later. Walking up to the chair, she then tells me that she's going to service my hair by FLAT IRONING my unwashed hair and DRY CUT IT... since she has an appointment at 1. I stated it was only 11:43 and she said, this appointment is actually 12. She denied me service after making an appointment knowing it was for a special occasion. There was no one else in the salon but her and her off-the-clock coworker. I have never been so disappointment in someone. She said "sorry," and I left. The whole event didn't sit well so I called and said I really didn't appreciate the way she communicated with me and Ive never really heard any hair stylist deny a planned service, to customer who has booked in advanced. Long story short... I said I didn't expect her to service my hair after all of this and she said "Im sorry, (monotone voice) is there anything I can say to MAKE YOU FEEL BETTER" Salon 3 Twelve is a great salon. Im talking about the one individual worker who turned into what was supposed to be a day of happiness and relaxation, into a stressful outcome.

I was disappointed with the customer service experience. The receptionist behavior and tone wasn't…read morewelcoming. They also weren't very helpful with directions. If you don't know mile markers then put someone on the phone who does; you're near a college & you don't know where you are located in relation to the campus. RUDE & CARELESS, felt like it was on purpose. Lastly, I drove 50 miles to a Hair Consultation & the stylist stated she could have told me about the Ouidad products over the phone. Recommended a totally different brand that they didn't sell. Waste of time! I'm not bitter, I enjoyed the shopping near the campus. Found a really great sweater.

When I first moved to Mt. Pleasant for school I was so hesitant to finally try a new salon. I…read moreeventually couldn't handle my hair anymore so on a recommendation, I made an appt. with Jamie. Boy am I glad I did! I adore Jamie and have been going to her for 6 years now. Her and a colleague also did all the hair and make up for my wedding! If you're hesitating, STOP, and pick up the phone and make an appt. ASAP!

I've been going to Jamie for my haircuts and eyebrow waxing for almost a decade now! I simply adore…read moreher. She always makes me feel beautiful- especially recently after I've had my two kids! Jamie even did my hair and makeup for my wedding down in Detroit. Do yourself a favor and book an appt with Jamie ASAP!

After living is Orange County California for three years and one bad hair cut which left me with…read morevery short layers on the top of my long hair, I would wait until a scheduled trip to my hometown to see Jamie working with her over the past couple years we have ensured the health of my hair, growing out the disaster and trimming when needed. I have recently moved back to Michigan and am loving my color. Jamie has taken the pic of my inspiration and brought it to life right before my eyes! My blonde has never been more bright and absent of the golden tones I despise! Her skills in color are on point, she continues to learn new techniques and tricks but never sacrifices he heath of your hair. If you bring in a picture and it is unrealistic with one color session, Jamie is upfront detailing the steps and sessions needed to get you there the healthiest way!

I am pretty hesitant to get my eyebrows done at random places but I needed them done desperately. I…read morehave been getting my eyebrows done since I was in the 7th grade so that's 13 years ago.. and I have never experience a burn like the eyebrow lady gave me. I needed them done for a special occasion and burning my eyebrow just ruined all the pictures and I was very unhappy.

I went here to get my hair and makeup done for my junior prom. The stylist I worked with was…read moreShanna. I had two reference photos for a half up half down style that I wanted to combine. Halfway through she asked me a question and realized she wasn't doing what I wanted. My hair was so full of hairspray at this point that she could barely work with it. She kept checking the time and said that she had another appointment soon. Eventually she gave up and asked me if I liked it. Me being 17 and not wanting to be rude, I said yes. She proceeded to do my makeup (which was $50 plus more for false lashes), did not match my skin tone, blend into my hairline, apply any highlight/lipstick/contour and here's the real kicker: told me to apply my own mascara at home. I even tipped this stylist 20% spending $118 to receive something that I could have done myself at home. I am attaching what I showed her for reference photos and what I actually got. I would highly recommend choosing another salon.

I walked in asking questions, I was greeted by a friendly stylist informing me that they were going…read moreout of business within the next 3 to 4 weeks and could not schedule anything. She recommended me to a hair salon nearby called Salon 101.

With the modern interior design and friendly staff, it's easy to say this place has a great…read moreatmosphere. When explaining how I wanted my hair cut, not only did they understand exactly what I was proposing, but they also made helpful suggestions. They frequently asked how the hair was looking as to not cut too short, which was appreciated. The pricing was reasonable, definitely a place I would recommend and go to again.

It's hard to find a barber in mount pleasant that knows what he's doing. But Chris is definitely…read morethat. I went in for my first time today and got excellent service. Stylists usually have a bit of a hard time with my hair, but here, I got exactly what I asked for. Chris is quick, but precise and pays good attention to detail. You should make an appointment before coming in, I did not know this but Chris was very accommodating and was able to fit me in that same day. Also, he only accepts cash. If you're having trouble finding a barber in town that you can trust, Barber Chris is a good place to start!

I recently stopped in for the first time and I was extremely happy with my experience. I didn't…read morenotice the sign on that door that clearly stated "appointment only" yet Chris was very accommodating and fit me in. I was impressed with the environment and quality of his service. Even though most of my hair on top is missing , Chris took his time. He even razor edged my neck and around my ears. I appreciated the attention to detail and care. I highly recommend Chris and his barbershop. Just be sure to make an appointment and bring cash. I found out the hard way that they don't accept credit or debit card payment.

This was one of the best hair cuts I have ever gotten. Courtney was very informative throughout the…read moreentire process. I was aware of everything offered to me as a combat veteran and a first time customer as soon as she sat me down in the chair. I highly recommend going to see her for a haircut as she is very attentive and professional at her job. The prices are very reasonable as well. This is a must try experience if you're in the area of Mt. Pleasant. Thanks again Courtney for a great hair cut yesterday.

Arrived with 38 minute wait time. After that was "on deck". Spent an additional 30+ minutes on…read moredeck. I first thought this place was worth it. But you must consider your time here as the world may end sitting waiting for an open barber. And the cost of money as well as time.

I worked for grondins. Liz is absolutely the worst manager. If you are an African American looking…read morefor employment I would suggest looking elsewhere, speaking from personal experience if something goes wrong with the drawer, you will be blamed 99% of the time. Even though they have video cameras that HR can review. This is only one scenario of the many. Not to mention if you have kids that are under 12 i would not work here either. She cut my hours to 12 hours a week. When my kids had strep throat, hand foot and mouth, as well as covid. It happened back to back, obviously not in my control as my kids were getting it from school. Liz would make snide and rude comments about myself not having a support system to help with my kids. Again only one of the many scenarios. Work here at your own risk.