Absolutely love this salon! Mickey takes the time to listen…read moreto your wants and follows through! Staff is very helpful Prices are VERY reasonable.

I called and set up an appointment on Saturday Feb 7. The woman who answered the phone said she…read moreherself could see me on Monday at 1:30. I was shocked that I could be seen so quickly! I had asked for my roots colored and highlights. Because I know how difficult it can be to get in so quickly I took a half a day at work and I headed over for my appointment at 1 PM. I arrived there at 1:20 , as I was taking off my coat, a woman behind the desk said to me "oh, don't take off your coat" I looked at her somewhat confused, where one of the owners (Mickey) walked behind the desk, never looked at me , she immediately put herself in front of the computer screen and said " your appointment has been cancelled ". She never made eye contact with me. Never stood up, no apology. Just kept repeating yes, your appt was cancelled this morning. I became very confused. I asked her why , she said the stylist is sick. You were sent a text message this morning. I Informed her I was never sent a text message my last conversation with the stylist. (linsey) had been on Saturday at 9:30 AM. I asked her if I could possibly and wait and She said no they were very busy. Which I absolutely understood. I asked her could I please make another appointment while I was there in which absolutely refused. This started to upset me. Why couldn't I make another appointment?! She told me again-the stylist would call me . (Its been weeks..no call.) I informed her I had never received a text message and if I had I absolutely would've responded to it!! Typically when they send you a message through texting you are to respond that you received it. (Reply C to Confirm) Never happened!! I even showed her my phone or tried to anyway, she never looked at me. I asked her to please verify my phone number. She insisted that I was sent a text message but would not let me see the screen showing that the message actually was sent to me. At this point I was pretty upset for a few reasons. One there was absolutely no apology, no understanding of my wasted time. I had chosen to take a half a day of work, I put one of my clients aside that cost me $175 , absolutely my choice I understand this, but had I received the message or somebody had taken the time to call me I would've continued to work thru my day. Clearly I showed up, I never was contacted and I believe they know this and instead of taking accountability just blew me off. As a small business owner myself, I found this to be so inappropriate. I don't know how they think that sending a text message to cancel an appointment is even appropriate especially not receiving a confirmation back. Somebody absolutely should've called me. The way it was handled was so inappropriate as well. There was no apology. Just very cut and dry. The stylist is sick. She will contact you. The only "I'm sorry" I heard was. "I'm sorry things happen, People get sick." Yes I know this. I would have understood this had they taken the time to contact me and cancel my appt!! No regret about the situation. Just very cold , unapologetic and somewhat rude actually. I sat in my car for 30 minutes in the parking lot extremely upset. Had I walked in and was met with an apology and understanding and even a "we are so sorry that this happened." Things would be very different. I was told the stylist will contact me -that's never happened. Today is March 22. My appointment was February 9. I wasn't even going write this review, but after all this time, it's still annoys me how the entire thing was mishandled. Also after speaking to the woman who actually colored my hair, she encouraged me to make this known , it wasn't right. Aside from this my appointment was a gift from my daughter . She prepaid this on a gift card for me. The last year has been a terrible one and Iv really neglected myself. My daughter wanted me to get my hair done and pay for this. I now have a $100 gift card I'll never use. Waste of her money and my time . Just so rude. Altho they're a great salon and their prices are affordable. they make mistakes just like anybody running a business does, and there has to be accountability !! To watch me walk out the door, knowing how upset I was, with no apology, they wouldn't even let me make another appointment which REALLY confused me. Nobody has since reached out to me, especially the stylist who made my appointment. We all get sick, I understand this. But it was her responsibility to contact me and cancel. I often wonder if any of her other clients that day were contacted?! Just not nice, a waste of my time and a very unpleasant somewhat embarrassing experience.

Debbie does a great and precise cut. She listens to what the clients concerns are and makes…read morerecommendations based on them.

Been going here a couple of years staff is always friendly and courteous, Mondays & Tuesdays are…read moremen's special days. I usually just walk in and get my hair cut by whoever is available they are all that good!

Indulge is the go-to salon for all of my family's beauty needs. Kimberly has high a standards for…read moreher staff and will get involved in a process to make sure you get the best results you can. My daughter gets facial treatments weekly with Jen and/or Alexa to address her acne and a scarring and we are seeing major improvements we were not seeing at the dermatologist. My son's hair has a difficult texture and cowlicks that seemed to confound stylists in the past and cause him to dread haircuts but Kimberly's expertise has solved that completely. We trust no one else with his hair. Kimberly also takes excellent care of my hair. We recently decided to go darker with my hair and I couldn't be happier with the process and the results. Also any product she has ever recommended to me has been exactly what I needed and has delivered the results I was looking for. Jen has been doing my lashes (extensions) and I have to say, they look epic. And don't get me started on the body butter bars and soaps that are natural and delicious.

I got my hair extensions done here, could not have went to a better place. I had shown Kimberly a…read morepic on my phone for some inspo, and she surpassed my expectations. She is extremely knowledgeable on hair extensions and is an artist when it comes to blending/layering/putting the look together. Prices are a bit high, but you get what you pay for!! Couldn't be happier.

My first visit here and I chose a Saturday afternoon! I…read moreonly waited a 5 minutes or less and Bree was my stylist. Professional, friendly and made sure I had a good experience there. Evidently you can make appointments and do "online check-in". I can see that being a big help for some. Everyone seemed to work together and be helpful where and when needed. I definitely recommend giving them a try! $24 for wash, cut and dry!

Great job on my hair color. I feel great. Hair is soft and healthy. Products smelled fantastic. The…read moreemployees were nice and worked well together. I will be back.

I heard about the JCPenney salon from a fellow shopper at Target, who told me about how her sister…read moregets haircuts at this location (High Pointe Boulevard) and that her sister really liked the salon. I decided to take the plunge and booked an appointment with Ashley (ok, I'm terrible with names, but I'm pretty sure it was with Ashley!). To preface the greatness of this experience, I'd like to say first that a couple previous haircuts from other places didn't exactly thrill me and I was a little apprehensive about trying yet another salon and another stylist. I started this journey with waist-length hair and tried a cut (didn't go well), chopped off about 10 inches to try to resolve weird face-framing issues and THAT didn't go well. JCPenney (and Ashley) were my third try for a haircut that I liked and worked well with my naturally wavy hair. I detest haircuts that require me to curl, straighten, blow dry, spray, whatever. I will do those things occasionally, but I gotta have a wash-n-wear haircut. Ashley (unless I got the name wrong!) gave me a great experience AND haircut. Since I was going so much shorter--to a layered bob-- we started longer than we thought, checked how the waves and length looked, and then I decided to take more off in the back for a slightly inverted bob (stacked in the back, just a bit). The haircut is perfect. It dries great naturally, I can style it a bunch of different ways, and it looks great! I've gotten SOOOO many compliments on this hairstyle. I will definitely return to the JCPenney salon. The stylist also used a couple different Redken products to enhance the waviness and recommended a shampoo for my dyed hair to preserve the color. So far, everything is going great and the products work very well.

I took my 6 year old here to have her hair cut before school, and then lady who did her cut was…read moreamazing with my daughter. She was so patient and kind. Highly recommend!!

Hands-down this is the best place that I have been to in a very very long time I have gotten my…read morehair done blonde for years This is the first salon that I haven't walked out of with Gold. The Decour is unbelievable it looks like it could be a bar it's like you're in Manhattan in the meatpacking district they got cool music pretty chandeliers Union Jack' flags I've had four visits at this place with three female colorists I will finally get my first haircut from the owner next month and I'm really excited They use Kevin Murphy products and Dyson hairdryer's There's plenty of parking in the parking lot of Turkey Hill and subway and you just walk down a couple of yards and there it is I think this place is very clean and the service is really great. It was nothing like I would ever expect in Hershey. I definitely recommend. They do Childs cuts and cut for older women I've seen in there.

I went to get a trim today. yes I got what I asked for, but the price was very disappointing &…read moresurprising. I scheduled an appointment after checking the website, which says that women's haircut start at $43. When Stacy finished my trim (shampoo+ trim, NO blowout, NO product-- the appointment lasted 20 minutes total) and brought me to the front desk, the receptionist told me it will be $65 and asked what tip I wanted to add. I respectfully pushed back a bit, pointing out to her that I did not get a blowout/product and that their website states that women's cuts start at $43. The receptionist told me that there was a price change at the beginning of the year and it all depends on who your stylist is.... Im just bummed because the price change was not reflected on the website, and I did not have a choice on who my stylist was. I suppose this is a more exclusive salon, but I do hope that they fix their website to reflect their actual pricing. $78 gone. Lesson Learned. EDIT: the owner was gracious to respond to my review and gave me a full refund. Thank you for seeing and fixing this, Steele Salon.

Erica does such a great job every single time I go to her. I am a transplant from Hawaii and about…read morea year ago I found Erica. Pleasant, good vibes and great service all the time.

I'm in town for a few days. Needed to get an updo for an event and I would definitely recommend…read morethem! Receptionist is the sweetest, and my stylist, Ashley, did a great job creating what I showed her. Very nice experience all the way around!!

I went in to get my hair cut a bit, some layers and bangs, I SHOWED THE PERSON A PHOTO OF WHAT I…read moreWANTED AND I CAME OUT LOOKING LIKE VECTOR IF HE WAS A COCAINE ADDICT This place took all of the whimsy and color from my life. I genuinely almost attempted suicide because of how badly botched my hair got. Dont go here if you don't want to be mentally violated by the end of it. The price was also 40 dollars for something that barley took 10 minutes. Decor was cute though l'll give it that.

Rias was my hair stylist and did a great job. Super sweet and talkative! They definitely care about…read moretheir customers and treat them with respect. It was calm and relaxing to get my hair done. Definitely would go again!