Great service in a friendly environment! Hair cuts, styles, barbershop, tanning - they have…read moreeverything you need!

We have been going to Jess at Urban Hair and like normal she does a phenomenal job! Best part is it…read moreis clean and relaxing while you're there! Jess is a master cutting curly hair!!

I loved this spa until I was treated like I did something very wrong for cancelling my appointment…read morebecause I no longer had a babysitter that day. I am a mom of twin babies and things happen. Diane, who I guess is the manager treated me very rudely and acted like I did this on purpose to my massage therapist. She's very rude and unprofessional. I've spent quite a bit of money here, but I won't anymore.

My experience at this salon is this stuff lawsuits are made of. If I could rate in the negative, I…read moremost certainly would. On February 15th, my mom and I came to relax on the anniversary of my sister's death and I walked out of my pedicure with a 2nd to 3rd degree chemical burn on the back of my left leg that is ridiculously large. I was encouraged by a friend and my doctor to file an incident report, so I called the salon to do as much. I was told by the manager that I would receive a phone call from Wendy, owner, which I did. I was told by the owner no only that they supposedly don't take incident reports (which I find hard to believe considering that they have to be licensed and inspected...) but the owner also had the audacity to tell me that I was lying about receiving the burn at her salon. Let's be honest- if I had come into her salon with an undressed chemical burn on my leg wanting a pedicure, there is no way on earth their staff would have worked on my legs/feet because of the liability for the spa! Now, I'm a lot of things, but a liar is not one of them, and as a business owner, she should be ashamed of how she treated myself and my mother who has spent thousands of dollars over the course of several years as a loyal patron prior to this incident. I literally had nothing to gain by trying to file a report except to make sure I had things in order in case the wound got infected. We didn't ask for our money back or anything. It seemed as though Wendy really thought I was making something up so as to get a free pedicure? I can't say for sure what she was thinking, but her demeanor was appalling. Now it's summer time, and after months of healing (I was dressing the wound twice a day for two months- and yes, after I delivered my son my nurses and doctor took a lot of care to make sure my wound wasn't infected and was healing okay) people are starting to ask what happened to my leg, and it's honestly embarrassing. The scar is going to be large and unsightly. You can bet I will also be filing a complaint with the MN Board of Cosmetology. If you are serious about supporting small businesses with hardworking and kind owners, look elsewhere.

I would never recommend this salon to anyone. I called five days ahead and scheduled an…read moreappointment. When I showed up the day of the appointment the door was locked at my scheduled time. I waited an 1/2 hour thinking maybe they forgot to unlock the door and no one showed up. I called twice and didn't get a call back after leaving a message. Don't go here unless you want to waste your time. HUGE DISAPPOINTMENT

To begin my rant I am extremely unhappy with the quality of service that was provided. Not only…read moredid Tracy not know what she was doing with my hair, she apparently doesn't know how to wax eyebrows either. I went in to the salon after finding it online. I had a picture and a specific way and colors I wanted my hair done. IT LOOKS NOTHING LIKE I WANTED and the colors are not even close. 107 dollars later, my hair looks nappy and nasty now. Feeling a little bit of pity for her, since the way I wanted my hair was obviously above her level of capability, I also got my eyebrows waxed a week after my hair. (I mean who could screw up waxing eyebrows right?...WRONG) I had requested that they be cleaned up. While talking with Tracy as she was "cleaning up" my eyebrows, I expressed how I used to have really thin brows and it took me quite a long time to get them back to being thick and shaped how I wanted. After she was finished, I once again had THIN A** EYEBROWS. They didn't even match. If I could post pics, I would. They were so bad I called my boyfriend in tears! I mean who has to go back home and tweeze after a "professional" waxes them?!? When I told Tracy about my displeasure with my hair, she said she'd give me a discount, which was thoughtful, but after the havoc she reeked on my eyebrows I will NEVER be back in that salon again. I DO NOT RECCOMEND GOING THERE FOR ANYTHING BUT THE FREE JOLLY RANCHERS THEY HAVE ON THEIR COUNTER!!!

I just had a perm by Tina. it was ok. But she did not finish the hair do or finished drying my…read morehair. She did not talk to me much either. I will not be going back no matter how much I want a pern. she also got my back wet.

Super friendly, super fast, and I am looking forward to going back to do more with my hair in the…read morefuture!!! She listened to what I hoped to have done and while I wasn't sure it was possible due to my own attempt at trimming my hair earlier this year, she fixed it and didn't take off nearly as much as I thought she would, giving me a bit of a head start to my hair goals!

Unprofessional, sloppy work. When confronted Cindy scrambled and deleted her Facebook page so I…read morefigured I would post her. Not sure who really checks yelp these days but if I can save one persons hair on here I have succeeded. Buyer beware!!! Hope this helps. Stay blessed