I've read all of these reviews and I just don't get it‼‍ I've been seeing Dr. Archibald for over 15 years and he is the ONLY DOCTOR that put me on track. I'm paranoid schizophrenia with psychosis with PTSD. Homicidal ideation and sociopath tendencies. I'm considered a THREAT to society‼ If it wasn't for this Doctor, Mr. David and Mr Rick, I wouldn't be here‼ I don't have any problems with medication being refilled or getting an appointment‼ You'll have to realize he's only 1 doctor that comes only once a week to service over a hundred patients‼ His ( Bedside manners) never disappoints me. I have Tardive dyskinesia from the Psych meds. That doesn't come from no fault of Dr. Archibald and you have to see a neurologist to treat that condition. IF IT WASNT FOR Dr.A, it'll be a lot of hurt MOFOS around here‼ I'm from Chicago and believe me, not only will they ignore you up there but you'll be in the office for hours‼ Your entire process in Chicago will have you committing suicide before you even start‼ STOP LOOKING FOR QUICK FIXES AND IMMEDIATE RELIEF, Mental Illness is an lifelong and exhausting process‼ read more

Wish I could do a half star,better yet NO STAR AT ALL. Waited for 6 months and 2 different reschedules that they called and made to be able to get into see Dr. Archibald. I was supposed to be there at 9:15 and arrived at 9:22 but since I was 7 minutes late due to roads being closed and had to take a detour to get there and was refused to be seen and was going to be rescheduled for another 3 months. Have been extremely suicidal for the past several months due to chaotic and very stressful home life and dealing with a lot of pressure from work due to being a store manager. His staff does not care about the patients and apparently he doesn't either. All they care about is making sure he leaves by 12 because it's his half day. Literally debating on if I should go inside my house and kill myself because apparently I'm not important enough for my Therapist to even care where I am mentally either. Don't have support in my home or work life and the person that is suppose to help you through these bad mental spaces doesn't care if you decide to kill youerself either. If I do kill myself today I blame Dr. Archibald and his Anniston office staff read more

Hooray for Grayson & Associates! You get one star from me and you can thank Dr. Yates for that because without him, all you would've gotten was the bird. My family member is a patient of Dr. Yates and things with Dr. Yates are going well so far. We have no problems or qualms with him. He's a good doc. My issue is with scheduling and Dr. Archibald's policy. You see, they don't work well together. Archibald has a policy for patients he's never seen before. He requires 2 appointments to be scheduled prior to seeing them. Okay, fine. My family member needed to see Dr. Archibald after being released from the hospital. My family member used to see Nurse Practitioner Tebo but she left Grayson & Associates. So, some or all of her patients went to Archibald who is a psychiatrist, a specialist very much needed in order to get the prescribed medication my family member needs in order to help as well as prevent my family member from self harm and/or from dying by suicide. My family member was considered a new patient to Archibald so the 2-appointment policy applied. However, every time I scheduled an appointment, it got rescheduled without notice or a phone call and it's always for the same reason: Archibald's policy. I don't know if the people in the scheduling department are incompetent and/or hate mentally ill, unstable, and disabled people but they sure don't seem to do their part in ensuring that patients successfully adhere to Archibald's policy. Whether it's the scheduling department or Archibald's policy, one of them or maybe both as a combination are the reason for the scheduling buffoonery that I've had to deal with for two months! Oh wait! There's more! While spending 2 months trying to get the Incompetent Ones over at the scheduling line to schedule 2 damn appointments, my family member ran out of refills for meds. Called the RX line and left a message containing my family member's name, birthdate, type of medications, dosage, rx number, pharmacy info, Doc's name, my name, and my number as instructed by their voicemail/IVR. A week goes by and no call. I called again and spoke with front desk ladies at Grayson & Associates. I bitched about it. They called me back the same day (oh, how nice) and informed me the refill prescriptions were sent to the pharmacy 2 days prior. I didn't know because no one ever called me to inform me. What I learned from this is that my bitching actually helped. Wow. The funny thing about this whole scheduling fiasco is that we don't have this issue with Dr. Yates. I made an appointment for my family member, attended appointment, then Dr. Yates himself sets up another appointment right after. Rinse. Repeat. I'll be looking for a different psychiatrist for my family member but will continue to see Dr. Yates. I just wanted to share this review in case there is someone out there struggling with the same or similar issue and/or are looking for a good therapist. Dr. Yates: Good. 5 stars. Dr. Archibald: Unknown. No stars. Grayson & Associates: Administration is poor. One star. After this, I might need to set an appointment with Dr. Yates for myself now. :-/ FYI: To avoid using terms like "his, her, he, she, son, daughter, a name, etcetera," I used the term "family member" to maintain privacy for, well, my family member. UPDATE: Dr. Yates recently informed us that Dr. Archibald is now enforcing a fee if you are late to an appointment. If you are scheduled with him, hope nothing happens in your life that causes you to be late. read more

GLENN ARCHIBALD, MD - Grayson & Associates - Anniston location - Psychiatrists Near Me - Anniston, Alabama

My mother developed tardive dyskinesia while under the care of this doctor. She begged for help and when she could get a call back, DAYS later, was taken off the medication, prescribed NOTHING to help with the debilitating symptoms she is having and given an appointment several weeks away. Left to go through the holidays dealing with severe, uncontrollable movements, embarrassed to leave her home. Absolutely disgusting. I hate that I even had to give one star for it to post. Shame on them all. read more

This has got to be the most difficult place, that I have ever had to deal with........ If you can ever get anyone to answer the darn telephone! I waited on hold for over an hour yesterday......only to be hung up on by the automated phone service they have!!!!! I don't need to sit on hold for hours.........only to be connected to voicemail...... When I call, its because I need to speak to a real live human being!!!!! That out of the way, I must say that I really was pleasantly surprised by the Doctor that I saw for my appointment! I saw Dr. Kahn and would like to continue to be a patient of his, but I can't find out, if he sees patients in Gadsden anywhere...? I no longer have a car & have no way to get to Anninston to see him. If by any chance, anyone knows.....could you please comment. I would really appreciate it! read more

I wish my physician hadn't relocated to this group. I've been trying to get my prescriptions refilled for over 2 weeks. I first called the med line on the 17th and have yet to receive a call back, even though I've called the main office 3 times since then to ask for an update because stopping them abruptly has made me so sick. They just keep saying someone will call me, yet no one does. I can't talk to my physician and I can't even talk to someone in his actual office. I'm stuck with this one phone number that seems to call somewhere in Birmingham. I asked if there was a number to the actual office in Anniston and was told no. I'm very happy with my physician so I'll just have to make sure I don't let myself run out of meds again. If I were looking for a physician, I would NOT recommend this group. read more