To start - I wanted to give ZERO stars, but you have to choose at least 1 in order to leave a…read morereview. I recently had to go to this office to serve response papers on behalf of a friend. I was met with extreme rudeness from the front desk receptionist (didn't get her name) and the person who came up front to accept the papers from me, Nicole Goodwin. No, "Good morning, how can we help you?"...just blank stares as I walked in, like I was inconveniencing them for even walking through the door. Not friendly. Not professional. I definitely know what law office NOT TO USE, should I need one in the future.

Worst lawyer in Tri-Cities! From the outset I should've seen the lack of communication and run the…read moreother way. Not only did she not communicate with me but had an extremely tough time trying to communicate arguments in my case. Absolute train wreck! Totally unprepared with case materials but totally on the ball when it comes to billing. If I could give negative stars I would! Don't waste your time or money on her

Brandon & Cassidy have been my attorney and paralegal from the beginning of my court custody case…read moreto current. It is no secret that retaining an attorney and proceeding through the process of court is long, exhausting and expensive. However, Brandon and Cassidy have been nothing short of awesome. Cassidy is so sweet, humble and is very detail oriented. She is VERY good at what she does and it's apparent that she is passionate about her work because she was on top of everything I needed her to be on top of. Brandon is by far the most professional, knowledgeable and straight forward attorney that I have seen stand up in the court room. You often see attorney's get up in front of the judge and start mud slinging and degrading the other party with vicious character attacks, but Brandon does not partake in this at all. He keeps his eyes set on the end goal, which is helping you achieve your goal of what is best for your child/ children. His advice isn't always what you expect or want to hear, but he is always very truthful of what to expect each step of the way and reminds you to trust his judgment because he is in court all of the time and knows the laws, which I appreciate even if I don't always understand the angles or the way things work. One thing that I appreciated the most from these two is that they were also very personable and were emotionally there through your case with you. I called and vented, cried, and was angry and they listened well and reassured me without judgement. They are both very kind hearted, judgement free people. Purcell Law is a very respectable law firm, with great morals and great staff working among them. They are all passionate in their careers, and they are a good bunch of honest people with integrity which seems to be so hard to find these days, especially when dealing with court situations. It is so typical to see a lot of crap going through the courts with attorney's playing games in court with the other parties, but they stand strong with what they believe in and represent people that they believe in as well. They don't defend or lie to the judge to better their outcomes, they play fair, and are nothing at all close to dirty crooks. Their intentions are pure, they're professional, respectful, kind and I am so thankful that I've had both of them to help guide me through this exhausting process. It's been a very long road, but I couldn't be happier with the outcome of our entire case, and that is thanks to them and their hard work and support along the way :) Thank you guys for being so great!!

Matt represented me fairly, honestly, and with good results. Not only has he been easy to work…read morewith, he is FANTASTIC at what he does. He doesn't forget the details and knows what matters in his cases. He is effective, extremely intelligent, and well respected for his work within the legal system. He was my 4th lawyer in my divorce and I wish he was my 1st. I had to deal with so much that shouldn't have happened and I believe Matt would not have let those things happen had he been representing me. He is also fair in his billing practices and genuinely cares about his clients.

I am so grateful to have had Karen represent me and my children in my divorce battle. I really…read morewanted a simple divorce, but it was impossible with a husband like the one I had (an abuser and narcissist). It was a very long four years of stress and grieve from this divorce, but she made sure to have the voice of my children and mine heard. I was in an abusive marriage (more so emotionally/mentally abusive) and it was very draining, my kids suffered and were traumatized more from it. In the beginning of our divorce, my husband played the victim and was able to manipulate the court to favor his side with no actual evidence and just all hear say from him. Karen was the only attorney here in Tri-Cities, who could take on this case and get the facts straight. I had two very un-knowledgeable attorneys before who did nothing, but take money from me. Karen actually did her homework did some digging and took the extra time to investigate and provide proof and took on my husband's manipulative, lying attorney and pulled them both out of the water and wrung them out. I am so proud of Karen for the hard work she accomplishes for her clients. My life would have been very different today, if I wouldn't have invested in her. I am so happy she took on my case because she was hesitant at first to take on my case because of how nasty my husband and his snake of attorney had made it look. I can now say I am a fighter of domestic violence and justice was served right, thanks to her.

Karen and her staff were very helpful during a very emotional and difficult divorce. Karen really…read morelistened to everything I had to say and did thorough work. She genuinely cared for my kids and me which showed. Karen gave me great legal advice and helped me reach a reasonable divorce settlement. I don't know what I would have done with different counsel. I had other consults and watching other attorneys in court made me realize how lucky I was to have the representation that I did.

I would highly recommend Kim Ouren. She has been beyond helpful navigating us through this custody…read moreprocess. She knows the law and she doesn't back down! She is affordable and is always one step ahead! I cannot tell you how grateful we are that we chose her. If you want someone who is organized and on top of things...Kim Ouren is the lawyer for you!

I have hired her 2 times and both times I been satisfied with the results.. she fights hard, and…read moreunderstood my situation.. put my worries at ease.. I'm get thankful for her services.. thank u Kim Ouren

Horribly terrible experience!! They did not defend me, nor my children. Mason was more interested…read morein pleasing the biased commissioner, than doing what is right. Also, the law firm has their amount that they want to make per client. They have their process of dragging the case out, even when it's not necessary. Typical of contributing to the family courts of not putting children first. So happy the commissioner in my case is no longer on the bench!! Please interview many attorneys before deciding!! Better yet, try mediation before you give these attorneys your money!!

This office was beyond thorough with may case. During trial I was shocked on how professional and…read moreprepared Mr. Pickett was. I would recommend this firm to anyone. I sought out 2 different firms that said I did not have a case. Mr. Pickett took my case and without his knowledge and guidance I would not have won. In a nutshell he helped me save my son's life.

My spouse and I drafted a very fair divorce agreement and went to Bishop with the understanding…read morethat he was to merely file them. He took me aside and tried to tell me to abandon the agreement and fight for more. I told my spouse what was going on and we walked out. My spouse respected that I told her immediately, and we were able to file elsewhere.

Biggest scumbags in the business. Brian Roach would show up late and ill prepared if he showed up…read moreat all. More often than not he would send an assistant who had no idea what was going on to postpone the case over and over and over. After feeding me a line of crap that he thought he could win my case and making me drive to eastern WA 10 times just to go to court and have his assistant postpone (all this was an attempt to make me FEEL like he was working for me). He finally came to trial to convince me that I should just plead guilty and his year of leading me to believe he could win the case would have worked in another County, but not Benton County. This guy is full of it. If you want to spend $7500.00 and waste a year of your life going to court over and over just to have him do nothing except feed you a bunch of lies and give you false hope only to tell you to plead guilty at the last minute you must like being toyed with. My charge was for DUI. I had to sit through sentencing and watch a dozen or more people go up with DUI plus accidents, plus blowing traffic lights, multiple DUI's and so on. Most had no attorneys (the smart move) but all received the same judgement. Fines, probation, Victims panel and one other thing I don't remember. The system is set up to dole these punishments out whether you pay these jerks $7500.00 or not. So why burden yourself with the extra cost and false hope. I can't say enough bad things about this team. They simply are NOT WORTH IT.