The counter staff at Ravn are very polite and helpful. However, their flights are so often delayed…read moreand the flight attendants very rarely inform passengers what's going on. I'm on a flight back to Anchorage that was supposed to leave at 430pm and we are only now starting up the engines at almost 5pm. This isn't the first time I've had this happen leaving Kenai, but it really irks me because I have another flight to catch past security that leaves at 6:20, but boards at 5:40. If we had left on time it would not be an issue but because Ravn is late so often (not weather related or gate availability related) I'm likely not going to make my flight and possibly lose my rental car. I think I'll slfly Grant Aviation moving forward, this is ridiculous.

I had a flight out of Anchorage little over a week ago after being discharged from the hospital…read morewhere I had had surgery for breast cancer the day before. While waiting for my flight, I noted that there was a belligerent, obviously drunk, man in the area. Boarded the plane and was all settled when that same man got on and sat next to me, still obviously drunk. He proceeded to talk to me, calling me " Sir ", which, being female since birth, I objected to. Long story short, they pulled ME off the plane, then we're going to put BOTH of us together on the next flight! After the crew talked to the other passengers, I was able to re-board. I'm a female disabled USAF vet with severe PTSD. The crew was rude to me for the duration of the flight. It is not right to allow an obviously intoxicated person on aircraft. I will never fly RAVN if I can av

I just flew aboard Kenai Aviation's new Tecnam 2012 plane that is regularly flying between…read moreAnchorage, Kenai, and Homer. The plane is new and pretty nice to fly aboard. USB charging ports are available at each seat. I was informed that they will schedule more flights in Spring 2023.

Our friends late arrival in Anchorage was not a problem for Kenai Aviation. There last flight is…read more11:30 pm! Thank you Kenai Aviation!

Great little airport with super nice staff. One level with a little restaurant and gift shop that…read morehave limited hours. Flew on a cool little Cessna. Very scenic flight.

Cool little airport. Has a lounge upstairs to get a couple pre-flight drinks in. Bartender real…read morenice.

Want bear viewing in Alaska? Go no further. Fantastic company, great pilots,…read moreknowledgeable/personable guides. We saw a dozen bears, safely, from 30 yards away. The day's ending finished with a crescendo: a mother bear diving for salmon and feeding her 3 cubs. Beyond spectacular!

Tim took us on the most epic adventure!!! We had the opportunity to see bears up closer than I…read moreexpected as well as fly over a glacier and see moose and waterfalls from the sky! It was the highlight of our trip and truly an experience of a lifetime. Thanks to Tim and Janet for all you do.

Natron delivers a great adventure! The other "bear flights" were somewhat more money, so I was a…read morelittle worried. I had called and had a hard time finding flights from the other companies in the first week of September, but Janet was so nice, and my wife has always wanted to see a bear in the wild while we've never been so lucky, but Tim put us down right on the beach next to this guy! The scenery was magnificent! Definitely a highlight of our trip and lives! Thank you Natron!

I thought the hotel was really go for what it was, a budget friendly hotel!…read more It is located right outside of Kenai airport .... you could walk to it if you are on a layover and need a place to crash! Lots of parking. We stayed in a dog friendly room, on the end. They provided a dog dish and some dog treats! There are some trails behind the hotel that I was able to walk my dog down, he seemed to enjoy them. They offer a "continental" breakfast... it was some cereal and coffee/juice. But, I'm not complaining, I enjoyed the rare lucky charms indulging!

I have stayed here twice. The first time was when I needed to unexpectedly extend my stay in the…read moreKenai area and stumbled upon the hotel after staying at another hotel. So much quieter than the first place even though it's literally across the street from the airport. Very clean, staff is beyond friendly. The second time I didn't even think about staying elsewhere. Comfy beds, great location, and again, quiet! For me, it's like a home away from home!

15 minutes late to returning the car and got charged an extra $125! Girl at the counter was nasty…read moreand acts like she couldn't care less about her job. Joke of a place. Steer clear.

I needed to rent a car to drive from Kenai to Anchorage and back, I decided to go with AVIS inside…read morethe Kenai Airport. Picking up the car was almost an hour long hassle, the two girls working there looked like high schoolers, and they had to call their boss for everything. They kept stating "we aren't trained, sorry" and "I don't know... I'll have to call my boss, hang on." I brought my full coverage insurance declaration with me - but it printed funny, so they had to call their boss and make sure it was legit, I also had to call GEICO and have it e-mailed to them. I also brought 2 credit cards with me, however they are Capital one cards that do not clearly state "CREDIT CARD" on them - so I was not allowed to use them (one says capital one quicksilver, and the other says capital one savor one), until I got frustrated with them and they called their boss AGAIN to get an okay to run my credit card. After an hour at the airport, and about 30 calls to their boss about every little thing, I finally was able to get a car and leave. The following day when I returned the car, I was told that the gas tank was "not full" - I drove it from the gas station to them, about 2miles. I had to leave and get MORE gas - literally less than a gallon - and bring it back. By then, I was about 15mins past 4pm and THEY TRIED TO CHARGE ME AN ADDITIONAL DAY!!!!!!!!!! ($125). I don't lose it often, but I had had it by then, and I demanded that they give me their boss' number, so I could speak with them myself. After my rant, the boss "waived" the extra day fee for me (gee, thanks for doing the RIGHT THING). So, moral of the story - DO NOT USE AVIS. They are not trained, they have no idea what they are doing, they have kids running the counter in street clothes, with their heads down - staring at their phones. It made a difficult trip that much more stressful. I sincerely hope that their boss learned from this situation and ACTUALLY TRAINED THEM. There is nothing more frustrating than hearing, "hmmm I dont know...." when you ask a question that they are SUPPOSED TO KNOW!

My husband travels monthly to Kenai for work and he has nothing but good things to say about Taylan…read moreand Shelley. Always friendly and quick service.

Taylan and Nicole were so very helpful and patient with me when my plans changed. It was so…read morerefreshing to get quality customer service