If ever you find yourself in need of a rental vehicle in or around the Kenai Peninsula-- Budget Car…read moreand Truck Rental will not disappoint you. They go above and beyond to make sure they're meeting your needs, whether you're traveling for business, pleasure... or you had to loan your car to your geriatric mother, and it's now totaled. Sasha and the rest of the staff set the bar high with their exemplary customer service skills, and their cornucopia of knowledge of the inner workings of the car rental world. They will treat you like family, only without all of the holiday awkwardness, and no in-laws to deal with. Thanks Sasha, and staff.

friendly and helpful, they seem to have all their past issues worked out. clean car, fast service,…read moreand great pricing

I verified my prepaid car rental several times before my trip. Upon landing I contacted the company…read moreby phone and they said they'd be right there with the car. over an hour later I contacted them again. They said they were behind and that if I went to my hotel they would bring the car there for me. they also said they would reimburse me for the taxi ($25) It was 11pm at this point and I waited several hours but no rental car was delivered to me. Furthermore, nobody answered the two phone numbers I had even though they were answered earlier in the night. the next day still no answer all day long. I had to take a taxi again on my own money to the airport to pay last minute high price for a different company rental car. The first day of our vacation was affected and we missed a tour we signed up for. Several days later I was able to get a person on the phone. He refused to refund my money and really didn't have an answer why nobody ever called me back or brought the car they promised. At this point I now have to spend my time with the bank that issued the credit card to get compensated for the rental that was prepaid. I won't get the $75 back that I had to pay taxis that since I didn't have the rental car. I can't imagine what kind of person would blatantly like like that and keep telling me he was on his way and then saying he would bring the car to my hotel and just not do it without telling me. Did I mention that once we got a different rental car we drove to the address listed. It was an empty lot- no business here at all. this place is a scam with horrible people working there. Avoid at all costs.