Joke of a firm. A colleague literally just got off a flight at city airport after travelling for 8 hours and was waiting on her luggage when an aggressive phone call came from Gransha (who was pre-paid and booked). The Gransha depot proceeded to give her abuse, saying the taxi had been waiting outside for over an hour, despite the fact that the flight had just landed. Welcome to Belfast! Due to their own incompetence, they clearly got the wrong flight time but instead chose to aggressively berate the customer and offer no apology when the sheepish driver turned (back) up. Such an embarrassment to West Belfast. Hard to believe this outfit offers tours of the city. Aggressive, obnoxious clowns. Avoid at all costs. read more